Maus Nissan of North Tampa - Service Center

Brad was very professional and helpful he made sure that I knew what was going on with my car and that I had transportation to get around. I knew what was going on with my car and that I had transportation to get around. More

Conner was extremely patient with me and went above and beyond to try and help me with my warranty company. beyond to try and help me with my warranty company. More

James, Kevin and the sales manager were great! ! Love my new car thank you all ! Love my new car thank you all More

Juan was great kept in communication also was a huge help with answering my questions with answering my questions More

The Staff Are Amazing, They Are Dedicated To Having The Best Service From The Moment Arrive. Best Service From The Moment Arrive. More

I have multiple Nissans that I have taken to this dealership. The service team tries to help and communicates well, but I find that their practices are very different from North Atlanta, GA and Athe dealership. The service team tries to help and communicates well, but I find that their practices are very different from North Atlanta, GA and Athens, GA dealers. This Nissan location has almost every recommended service listed as a bright red (Must do) service - some of which are for things that may not be truly needed. In addition, there are numerous services that should be standard (i.e. topping off engine coolant) that is strictly forbidden from this Nissan dealer's management. They add windshield washer fluid, but tell me they can do no other fluids. I don't understand why, but this leads to "Red" service needs to flush the full coolant system vs. just topping off the fluids like my GA Nissan dealerships did. This is very poor business practice and unfortunately has me leaning towards not getting another Nissan to avoid this type of business practice in the service department. I have seen the same approach on a Nissan that was <4 years old and one that is >9 years old. Note that I have owned Nissans as my primary vehicle for 20+ years. More

Lance has helped me in the past , as well as this visit. He continues to be very professional, patient and helpful. He takes the time to explain my car needs and suggestions with how to address them finan He continues to be very professional, patient and helpful. He takes the time to explain my car needs and suggestions with how to address them financially. I am retired and on a fixed income. He has a kind heart and friendly spirit. More

Lance is my favorite advisor at this dealership. I will ALWAYS book my appointments with him. He’s super friendly and the kindest soul ever. -Jennifer Zavala. I will ALWAYS book my appointments with him. He’s super friendly and the kindest soul ever. -Jennifer Zavala. More

I bought a 22 Sentra from Maus in April 2024. Took it back for an oil change 2 mos later. They gave me a list of thousands of dollars of repairs they recommend. So...did they sell me a Non-cert Took it back for an oil change 2 mos later. They gave me a list of thousands of dollars of repairs they recommend. So...did they sell me a Non-certified vehicle or is the service department trying to gouge me? Either way, I got screwed. More

Waited in the bay for over 10 minutes without being acknowledged. Had to call the service department in order to be assisted. People behind me and beside me were helped before I was. acknowledged. Had to call the service department in order to be assisted. People behind me and beside me were helped before I was. More