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Maus Nissan of North Tampa - Service Center

Tampa, FL

4.5
686 Reviews

686 Reviews of Maus Nissan of North Tampa - Service Center

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August 21, 2024

Arrived for my appointment on 8/17 to have an issue with my car diagnosed. I was told they were short staffed. I was asked if a courtesy vehicle was available the week of 8/19 would I be able to drop my car More

by reesdm14
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Maus Nissan of North Tampa responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 21, 2024

I love it that I can have my car picked up from my house and delivered back in a few hours when services are required but I have no time to get off of work. I have done this twice now with Maus and both tim More

by LAURETTE.MOORE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Maus Nissan of North Tampa responded

We're so glad that we were able to go above and beyond your expectations! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 21, 2024

Juan and his service team went above and beyond my expectations. I brought my car in for a tire repair. They noticed damage to a second tire and were able to get BOTH tires covered under my warranty. More

by jcch383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez and Nina Singletary.
Aug 24, 2024 -

Maus Nissan of North Tampa responded

Thank you so much for the positive review! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 20, 2024

Professional check in group the cashiers very pleasant and waiting area needs to be cleaned ip More

by Jwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Maus Nissan of North Tampa responded

Thanks for your praise and kind comments about our team. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 20, 2024

Great service department! They were clear and upfront about my issue and the cost. The lounge could be better More

by ANTHWANBATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Aug 24, 2024 -

Maus Nissan of North Tampa responded

We are so pleased you enjoyed your visit to Maus Nissan Of North Tampa! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 20, 2024

Maus Tampa always provided a great service. They are very friendly and professional. Will come back. More

by vivian_irizarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian
Aug 24, 2024 -

Maus Nissan of North Tampa responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Maus Nissan Of North Tampa! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 20, 2024

Good service and good person assistance . They take care of all my car needs, and More

by MICHELREYES226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 24, 2024 -

Maus Nissan of North Tampa responded

Thank you for sharing your positive experience! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 20, 2024

A1 ask for Brad best Advisor around! had way too many bad experiences at other Nissan dealers trying to sell parts that were not needed. These guys are the real deal! More

by blakeeads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Seabury
Aug 24, 2024 -

Maus Nissan of North Tampa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 20, 2024

The service experience was great all the way from booking to work completion. Connor Meredith the service advisor kept me informed during the whole process. Many thanks to him and to all staff at Maus Nissan More

by LABRUTE_2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Meredith
Aug 24, 2024 -

Maus Nissan of North Tampa responded

We are very happy we could provide you with a positive experience! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 19, 2024

Connor was great, but for some reason you keep charging so much for services rendered. Us as owners of a Nissan should get additional discounts. Thank you. More

by MPERLA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Aug 23, 2024 -

Maus Nissan of North Tampa responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Maus Nissan Of North Tampa! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

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