Maus Nissan of Brooksville

I really only go there for Matt service person always so kind and knows what he talking about kind and knows what he talking about More

I was pleased with the efforts and dedication from Brian and his patience with us. and his patience with us. More

Thank you to Lexi Spring for working with us in finding a car for our teenager. She was wonderful and understanding of what we were looking for. The staff were professional and friendly all around. I migh car for our teenager. She was wonderful and understanding of what we were looking for. The staff were professional and friendly all around. I might return to buy another vehicle in the near future. More

The best I can say is the team was ready and willing to assist in the process of assisting me in the purchase of a vehicle. Unfortunately I do not feel confident about the experience overall. I visited the assist in the process of assisting me in the purchase of a vehicle. Unfortunately I do not feel confident about the experience overall. I visited the dealership with the intent to buy with no hassle. Prior to my visit I took the time to become preapproved by my personal bank, to prevent any said hassles. Needless to say after verbally speaking about the pre approval along with providing a copy of said pre approval application I was haggled by the company who wanted to take full advantage of me as an elder military man. During the signing process I was welcomed with a very larger payment ($500+ vs $476) than my means and a high interest (10% vs 6%) from a bank institution that was not my personal bank (Regional). It was as if no one including the salesman, initial contact agent via texting or whomever submits the offers had listened to me. Buyer beware! My family will not purchase from this company again. More

When they were cleaning the inside someone was wearing a ring and it created a rippled ripping on the steering wheel it’s irritating because I know it wasn’t there before, forgot wiper fluid second time in ring and it created a rippled ripping on the steering wheel it’s irritating because I know it wasn’t there before, forgot wiper fluid second time in a row had to turn around and have them correct it. Took almost 4 hours for an oil change and cleaning even though they started it within 20 minutes of my arrival More

Brian was very pleasant to interact with and was very knowledgeable about the various cars he showed me. Although he was encouraging me toward the vehicle that I purchased, I didn't feel pressured to do knowledgeable about the various cars he showed me. Although he was encouraging me toward the vehicle that I purchased, I didn't feel pressured to do so. The recent hire who he was training, Zack, was also very pleasant. I would recommend your dealership and Brian, in particular, to anyone shopping for a vehicle. More

Appointment and service were great! Staff was very pleasant and facility was clean and comfortable! Staff was very pleasant and facility was clean and comfortable! More

Got what I needed done. Service tech did not try to up sell me to unneeded services. Good job Service tech did not try to up sell me to unneeded services. Good job More

Although we are happy with our ‘21 Rogue, we are disappointed that once we drove off the lot, we were “out of sight, out of mind.” We have not received the 2nd fob and are expected to pay $707 for a disappointed that once we drove off the lot, we were “out of sight, out of mind.” We have not received the 2nd fob and are expected to pay $707 for a vent that was broken when we purchased the vehicle (we did not notice it until the next day). This is outrageous and poor customer service. The vent should be replaced free of charge since it was sold to us in that condition. Two fobs are standard with the purchase of every vehicle. We were told the previous owner would be contacted. If he/she can’t be reached or doesn’t have it, one should be provided to us at no cost. I have been a Maus customer for close to 10 years and am disappointed in the lack of allegiance we are experiencing from your Brooksville location. More

Super friendly, patient and understanding of the needs of the customer. I would Highly recommend. the customer. I would Highly recommend. More