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Maus Nissan
New Port Richey, FL
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,427 reviews
October 28, 2022
I would like to thank Michael for his great friendly service advice over the phone today! I had called other dealers closer to me but was not all satisfied with the quality of the call or their willingn service advice over the phone today! I had called other dealers closer to me but was not all satisfied with the quality of the call or their willingness or ability to knowledgeably help me. I've had excellent service from Maus Nissan in the past and after this call will drive the extra distance to work again with his dealer. They pay attention to detail like no other and truly make me feel valued as a customer. This is truly the best Nissan dealer in the Tampa Bay area! More
by Mellis56
Employees Worked With
Michael Krietemeyer JR
October 08, 2022
Worst service ever all the way down from management to detail department. After they scratched my car and put new seat in I go to pick up my car and overspray over the whole car and damaged interior panel detail department. After they scratched my car and put new seat in I go to pick up my car and overspray over the whole car and damaged interior panel now has a scratch and they dirtied the brand new seat and tell me deal with manager Brandon and try to call him and no answer or response . Do yourself a favor and go somewhere else where they actually take care of a customer ! More
by Gregdavid48
Employees Worked With
September 03, 2022
I came in for maintenance service but, once again, Liz Berumen did a fantastic job selling me a beautiful new obsidian green 2022 Pathfinder Platinum! She helped me test multiple SUV brands and I liked mo Berumen did a fantastic job selling me a beautiful new obsidian green 2022 Pathfinder Platinum! She helped me test multiple SUV brands and I liked most of them, but the Pathfinder won out in the end. She got me a great deal, gave me everything I asked for (and then some), and even topped off my gas for me. JD also did an excellent job transferring my Platinum maintenance package from my 2021 Murano, even throwing in a free ceramic coating for me. I'll very much miss Katrina as my service agent but wish her all the best at the new dealership in Spring Hill/Brooksville! As long as I live in Trinity and Liz, Aldo, and JD are still there, Maus Nissan is the only dealership that will ever get my business! Kudos also to Demetri and Jovannie for keeping me updated on upcoming deals! More
by Ollie
Employees Worked With
Aldo Rrethatakaj, Jovannie Jimenez, JD Castle, Demetrios Klindonas, Elizabeth Berumen, Katrina Atkinson
July 15, 2022
As always, Katrina Atkinson did an excellent job getting my Murano serviced in a reasonable amount of time. She even had it washed and vacuumed for me. The only thing missing was an updated oil change stick my Murano serviced in a reasonable amount of time. She even had it washed and vacuumed for me. The only thing missing was an updated oil change sticker, but that’s not a problem. I can remember for next time. Liz Berumen also did an excellent job allowing me to test drive some vehicles while I was waiting. Please don’t let either of them go!!! More
by Ollie
Employees Worked With
Elizabeth Berumen, Katrina Atkinson
June 22, 2022
Many thanks to John Thorne for going over and beyond the usual service to fix my 2016 Nissan. Maus is so very lucky to have such a dedicated person. This is one talented and knowledgeable man. I just can usual service to fix my 2016 Nissan. Maus is so very lucky to have such a dedicated person. This is one talented and knowledgeable man. I just can’t say enough about him. THANK YOU John. More
by betty353
Employees Worked With
John Thorne
May 14, 2022
Joey G and Also were amazing to work with. Joey found the perfect car and Aldo made it happen financially. I would definitely recommend. Joey found the perfect car and Aldo made it happen financially. I would definitely recommend. More
by olivelandry
Employees Worked With
Aldo Rrethatakaj, Joey Gidaro
May 03, 2022
Love, love, love my new Nissan Altima! Marcus Y. did such an amazing job helping me find the perfect car to suit my needs. He was patient, listened to my concerns, helped me understand the Marcus Y. did such an amazing job helping me find the perfect car to suit my needs. He was patient, listened to my concerns, helped me understand the features and pricing of the cars and wasn’t too pushy- which is always nice when working with a salesperson. Overall, it was a great experience, and I would definitely recommend and use Maus Nissan in future. More
by traciem
Employees Worked With
Marcus Young
April 18, 2022
As always, Katrina took great care monitoring my oil/filter change and tire rotation maintenance. She put me as a rush order since I was waiting, so I was there less than 2 hours. I usually leave my oil/filter change and tire rotation maintenance. She put me as a rush order since I was waiting, so I was there less than 2 hours. I usually leave my Murano for service and come back when it’s ready, but I had errands to run in the area that day. She even had my car washed and decently vacuumed for me. She’s the best! I also want to give kudos to Elizabeth Berumen for upgrading me to my current Murano in January. She’s tops in my book as well! More
by Ollie
Employees Worked With
Elizabeth Berumen, Katrina Atkinson
