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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

June 09, 2024

Y’all did great except for the call back as my daughter is going to LSU and being able to come for service is being selective More

by ROADRUNNERLEE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson, John Thorne, Eddie Aguayo, Anyela Martinez, Michael Hassett
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Jun 13, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, RoadRunner! We appreciate your trust, and we thank you for taking the time to leave us this review. We'll need a little more information to help resolve you concern; so, please contact us directly, we will be happy to help! Thanks for being part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 09, 2024

Wonderful staff always seeking to help it's customers in every way possible. Very clean and orderly. More

by frapprumble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany, Lance Johnson, Travis Brooker, Jordan Powel
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Jun 13, 2024 -

Maus Nissan responded

We strive for five stars and glad to see we were able to show you we care, Frapprumble! Please let us know when you need us again, and we'll be ready to help. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 09, 2024

1 can only say this dealership is the place to find a great car with great gas milage. More

by Caroldeemer.401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Stotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thorne, Antonio Millan, Jordan Powel
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Jun 12, 2024 -

Maus Nissan responded

Congratulations on the purchase of your newest Kicks from us at Maus Nissan, Carol! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. Thank you for being a part of our Maus Family, and we look forward to serving you for years to come. Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 08, 2024

I had a great experience with the Maus Nissan Dealership in New Port Richey. All of the staff were very kind and made sure all my needs were met. Koebe & Xavier were great salesman to work with. Jaryd w More

by kdsmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Koebe & Xavier
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Jun 12, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Rogue from us at Maus Nissan, Kelli! We appreciate the opportunity to earn your trust, and thank you for your recommendation. Koebe, Xavier, Jaryd, and Drew, all do a phenomenal job taking care of our guests- thank you for recognizing our team! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 08, 2024

Maus is very clean, and the sales guys are amazing! 10 Star To Nick.C! More

by rvannort310264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new vehicles from us at Maus Nissan, Mr. Robertson! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Nick does an amazing job taking care of our guests - thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come; so, please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 08, 2024

Multiple times I have brought my truck in to be serviced. Only to find there has been grease on the inside liner on the drivers door on the grip handle along the driver side front windshield. Had steering wh More

by QMEADOWS.MACVFGFVCDILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Thorne
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Jun 12, 2024 -

Maus Nissan responded

We certainly apologize if anything was left behind by the tech and we missed at delivery. We are having management review what happened, and a representative will contact you as soon as possible. Please know that you are already invited back, at your earliest convenience, and we will clean up and refresh your vehicle. If you have any other questions, please contact me, and I will be happy to help. Thank you, for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 08, 2024

We waited 3 hours for our cars. Nobody came and updated us until we got up and asked what’s going on More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo, Michael Hassett
Report | Print
Jun 09, 2024 -

Maus Nissan responded

We can see that you are disappointed with your visit, and so are we. We ask our advisors to keep our guests updated on the status of their vehicle, plain and simple. We want to have our service management review what happened, and then reach out to see how we might make things right; however, we will need more information to be able to look this visit up and call you. Please contact me directly, and I will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 08, 2024

The service is always spot on they really make you feel like part of the family. Naca was great very attentive and efficient More

by Alejandrastockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Report | Print
Jun 12, 2024 -

Maus Nissan responded

We love our customers and glad that it shows, Alejandra! Naca is fantastic - thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come; so, please let us know when you need us again! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 08, 2024

Eddie was very easy to work with and was very helpful and attentive. When there was an issue he made sure it was resolved quickly. More

by KerriAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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Jun 12, 2024 -

Maus Nissan responded

KerriAnn, thank you for your business and the review! Eddie does a great job and we are ecstatic he was able to make your visit worthy of 5 Stars! We look forward to serving you for years to come; so, let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 07, 2024

Maus Nissan is one of the most professional dealerships I’ve ever been to and I always have a great experience when I come to get my car serviced More

by Xanthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
Report | Print
Jun 12, 2024 -

Maus Nissan responded

Thank you very much, Xanthy! Here at Maus Nissan, we value you as a customer, and appreciate your feedback. If there is anything we can help you with please don't hesitate to contact us. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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