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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

June 24, 2024

They advise for stuff you don’t need just to make money for we all know service advisors get paid on commission of what they sell More

by Roescotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo
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Jun 30, 2024 -

Maus Nissan responded

Rosemary, we can see that you are upset, and apologize if you've had a bad experience. We will have our service management look into this, and they will reach out to you to better explain what may have been recommended. Our technicians and advisors are trained to only make recommendations based on the manufacturer's schedule for time, miles, or inspected condition. Please let us know if you have any other questions, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 23, 2024

Unlike the majority of businesses they play Christian music which surprised me upon my visit to inquire about trade in was surprised at this and felt very welcomed God bless have a good day More

by JOHNLINDENSCHMIDT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo
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Jun 30, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, John! We look forward to serving you in the future. Have a great day and God bless! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 23, 2024

I had a great experience at Maus Nissan. Everyone there was very helpful. I got my 2nd awesome vehicle there. More

by spearitman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brooker, Tom Dodge, Antonio Millan
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Jun 30, 2024 -

Maus Nissan responded

Congratulations on the purchase of your latest vehicle from us at Maus Nissan, Dominique! We appreciate your continued trust, and we thank you for your kind words and 5-stars! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 21, 2024

Su trabajo es pésimo, no areglan nada y dejan todo defectuoso no le recomiendo este deale en especial los de venta ,me vendiero un carro con mucho defectuoso. More

by gilberto_diaz43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Venta, Anyela Martinez
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Jun 29, 2024 -

Maus Nissan responded

Gilberto, te pedimos disculpas porque sientes que tuviste una experiencia tan mala. Nuestra dirección se pondrá en contacto con usted para ver cómo podemos ayudarle. Que tenga un buen día. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 21, 2024

We have been customers for many years and always have a great experience with the personal. More

by FAILGHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jun 30, 2024 -

Maus Nissan responded

Thanks for visiting our service department at Maus Nissan! We appreciate your continued trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience - that's our #MausDifference! We are overjoyed that you are so happy, and we look forward to serving you for years to come! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 20, 2024

The entire sales team worked very hard to get me a fantastic car and deal. Thanks! More

by lyndawoodring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Dodge, Antonio Millan
Report | Print
Jun 29, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Sentra from us at Maus Nissan, Lynda! We appreciate your trust, and we thank you for your kind words and 5-Stars! All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family! We are overjoyed that you are so happy, and look forward to serving you for years to come. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 20, 2024

Sal in the service department communicates well. Always calls back in a timely manner with regard to the information that I needed. More

by Rbishop29210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyela Martinez
Report | Print
Jun 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 20, 2024

James was Excellent! He adressed all of my concerns and spoke to me regarding all of my options. Thank you, James! More

by jcrofootwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Rose! We appreciate your trust, and we thank you for taking the time to leave us a review. James does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 20, 2024

This place is always done a great job on my van make sure it's running great before they giving it back to me thank you guys for doing a great job More

by loganwsmith737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Jun 29, 2024 -

Maus Nissan responded

We love our customers and are glad that it shows, Logan! We're overjoyed that you are so happy, and look forward to serving you, so please let us know when you need us again! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 20, 2024

The tire pressure light was on and they found a nail in the tire. We brought the car home and on the way the indicator light for the tire pressure came on again. Also, I do not appreciate the dealership More

by RICKGOFFPOOLSINC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. If your tire pressure light came on, it could be a different issue, not related to the nail, but we wouldn't know for sure until we were able to double check it ourselves. Please bring it in at your earliest convenience, and we'll be happy to take a look for you. We completely understand your concern about the processing fee for credit payments; however, please note, that there are no fees for cash or debit purchases. If you have any other questions or concerns, let us know, and we'll be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Jun 29, 2024 -

RICKGOFFPOOLSINC responded

Thank you for responding, however, we have purchased five cars from you and even though we are looking for another, we will be going to another Nissan dealership that values loyal customers.

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