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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

August 13, 2024

Great service Naca was very easy to work with. Would recommend to service to others More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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Aug 16, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Joe! We appreciate your trust, and we thank you for your kind words. Naca does a phenomenal job taking care of our guests- thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blesse day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

The service department is very knowledgeable and rite on target with the service needed. Professional people and god service Only thing I will say, it’s prlcey but that’s not the service tech’s fault other More

by yitzie18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Maus Nissan responded

Thank you for trusting our Service Department at Maus Nissan, for all your vehicle needs, Ivan! We appreciate your kind words and 5-Stars! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family! Thanks for being a part of our Maus Family, and God bless! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

Very happy with the way I was treated a rental was waiting for me ar finished when said More

by mets1fan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca, Lance Johnson
Report | Print
Aug 16, 2024 -

Maus Nissan responded

We are very pleased that you are so happy with our service at Maus Nissan, and we look forward to serving you for years to come - so please let us know when you need us again, and we'll be here, ready and happy to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

The wait time for car service needs to be reviewed and cut down. It’s ridiculous to wait for 3 hours just for oil change and tire rotation. More

by kcy4ril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany,Norori
Report | Print
Aug 17, 2024 -

Maus Nissan responded

Thank you for your feedback. We completely understand the issue with the wait time, and we are working on expediting service. We truly appreciate your loyalty and patience. We ask that our advisors quote accurate wait times, and to keep our guests updated regularly, throughout the visit, and we take special care that your stay is as comfortable as possible. We will see that service look into your visit, and reach back out to you, but in the meantime, please let us know if there is anything else we can do, and we'll be happy to help. Thank you again, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x, 1138

August 13, 2024

The Very good service and staff is very good they care your problems and fix it More

by ramdatt.deen
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Aug 17, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and thank you for your kind words. We are pleased that we were able to get you back safely on the road, and we look forward to serving you for years to come - so let us know when you need us again, and we'll be happy to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

Employee was very polite and respectful ant the oil change was done quickly thank you More

by mommadukes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Wanda! We appreciate your continued trust, and we thank you for your kind words and 5-stars! All our staff are dedicated to providing you with a truly exceptional experience - that's the #MausDifference! Let us know when you need us again, and we'll be here, ready and happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

Always easy and smooth dealing with Mai’s. Salvatore is a true asset to the company More

by SPYROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Maus Nissan responded

Sal is one of the best, and his customers are, too! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

Worse service I ever got. . Problem wi/passenger side window, I was told my problem. More

by Jportelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milton Young
Report | Print
Aug 17, 2024 -

Maus Nissan responded

Mr. Portelli, we can see that you are upset, and apologize if you've had a bad experience. We will have our service management review what happened, and a representative will reach out shortly to see if there is anything we can do. Please let us know if you have any other questions, and we will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

August 12, 2024

great service, i like my car a lot. will be coming back for more purchases and services More

by funesjam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
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Aug 16, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Sentra from us at Maus Nissan, Jam! We appreciate the opportunity to earn your trust, and we thank you for your kind words and your business! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family. We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 12, 2024

It was a good experience friendly and very informative as well as some other time More

by CHUCKCHILLOUT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Millan
Report | Print
Aug 16, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Mr. Charles! We appreciate your continued trust, and thank you for taking the time to leave us this review. We're pleased that you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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