Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership
View Awards

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,427 reviews

August 23, 2024

Eddie What's friendly and very thorough. I've been coming to Maus Nissan for years I bring 3 vehicles for maintenance service. More

by Soto.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo
Report | Print
Aug 25, 2024 -

Maus Nissan responded

Eddie is one the best, and his customers are, too! Thank you for your continued loyalty, and we appreciate your trust! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 23, 2024

Always greeted with a friendly & prompt representative. Dealership has comfortable & friendly spaces where you can have coffee & snacks while waiting for your vehicle. Staff always helpful! More

by Laater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Aug 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ms. Miner! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to provide each guest with a truly exceptional experience and treat you like family. We're thrilled that you are so happy with your service, and our accommodations, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 23, 2024

John took excellent care of my Jeep, as always. He even washed it for me and had it pulled up close so I didn’t have to walk far to retrieve it. He’s a great asset to the service department. More

by Ollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Aug 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ollie! We appreciate your continued trust, and we thank you for taking the time to leave us this review. John is phenomenal - thanks for recognizing him! Please let us know if there is ever anything we can do for you, and we'll be here, ready and happy to help! Thanks for being such an important part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 23, 2024

Eddie is the best. Always super helpful, polite and honest. Service has been quicker lately More

by noellcrowley102
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo, Anyela Martinez
Report | Print
Aug 25, 2024 -

Maus Nissan responded

Eddie is one of our best and his customers are, too! Thanks for trusting Maus Nissan with your business, Noell, and let us know when you need us again! Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 23, 2024

Nauss Nissan has a great service department. Sal the manager is awesome! Keep up the great job More

by Gitapita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Franco family! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does a phenomenal job taking care of our guests - thanks for recognizing him! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 23, 2024

Took longer than expected even with an appointment. However, great communication by James as he gave me updates along the way. More

by quentin.bardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swanson
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Quentin! We appreciate your trust, and we thank you for taking the time to leave us a review. James does a phenomenal job taking care of our guests - thanks for recognizing him! We are aware of how long service can take, and apologize if you experienced any inconvenience. We are continuously working on this issue to improve. We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Thank you for your patience, and your loyalty, and thank you for being a part of our Maus Family. Have a blessed day, - Paul DaRocha, Loyalty Manager 727-999-MAUS (6287) x. 1138

August 23, 2024

Great dealership would recommend. Staff is very pleasant to deal with and very friendly to me. More

by Ambeasinger23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Boyland, Antonio Millan
Report | Print
Aug 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Anne Marie! We appreciate your trust, and we thank you for your recommendation! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 23, 2024

Nick is a very honest and wonderful to work with . . Jason was a very nice and honest young man too . A pleasure to work with More

by lrivera11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust! Nick and Jason both do a phenomenal job taking care of our guests - thanks for recognizing them! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 22, 2024

Had extensive work done on my truck. When I picked it up and drove it home it was leaking diesel everywhere. It had to be towed back to have it fixed again. More

by NUCGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Maus Nissan responded

We completely understand where you are coming from, and apologize if you had anything less than a truly exceptional experience with us, Mr. Rogers. We are pleased; however, that our Service Management handled your situation properly, and responded immediately to your concern. They quickly came over to tow your vehicle back to our shop, and dropped off a free rental for you, at the same time. When your vehicle came back, our techs determined the new lines they had installed as part of your valve cover repair were faulty, so we replaced them again, and tested everything to make sure that there were no leaks, and we detailed your engine bay just to make sure there was no diesel odor present. We will always stand behind our work, and if things ever go wrong, we will work to make it right. We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Thanks for trusting us, and for being a part of our Maus Family. Have a very blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 22, 2024

I am always treated well at Maus. Tiffany was very accommodating. I like the new way of emailing what needs to be done so I was able to pick and choose what I wanted done. More

by GABEA0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Report | Print
Aug 24, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Gabriel! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Tiffany does a phenomenal job taking care of our guests- thanks for recognizing her! We like the new system, too - it's very easy to use and makes everything much more transparent. We are very pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

1
...
39
40
41
...
343