Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership
View Awards

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,423 reviews

August 27, 2024

Art was very helpful, friendly and informative. He was able to get me an appointment last minute to fix my tire. Will continue to go back and call him when I need help. More

by erinflynn8577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Erin! We appreciate your trust, and we thank you for taking the time to leave us a review. Art does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 27, 2024

Sal worked above and beyond with professionalism and kindness. He did his best to get me in and out of there as quick as possible More

by farrow4evercathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Cathy! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does a phenomenal job taking care of our guests - thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come, so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 27, 2024

Great service, quick and efficient. Communication is excellent as well. Highly recommend. Great people to work with More

by kwestsit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Konstance! We appreciate your continued trust, and we thank you for your kind words! All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! Let us know when you need us again, and we'll be happy to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 27, 2024

To long wait times and every time I talked to wash my car but to long wait time so never washing my car and try to make money from customer any reason even they say muse care but just one paper to get busine More

by DHARMENDRAHEENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Maus Nissan responded

We are disappointed to see that you are so unhappy with your most recent visit, Dharmendra. We care deeply about the service we provide our guests, and will have a member of our Service Department reach out to see if there is anything we can do to help turn this experience around for you. Please contact me directly if you have any further questions, and I will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

August 27, 2024

Service was great. But the xx sales people trying to bait and switch on a vehicle really soured me from wanting to buy from Maus again. I have bought several cars from More

by GROHSSONDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate the opportunity to earn your trust, and thank you for leaving us this review. We would like to learn more about what went wrong with your sales experience, but we will need more information to be able to reach out to you, as this email handle did not appear in our database. Please contact us, and we'd be happy to help address your concerns. Thank you for your feedback, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 27, 2024

Your just like any dealership always up selling ! !! When you go in for a iiil change. My car doesn’t even at 30 thousand mark. So every time I Went in for Oil change need always something. If I did More

by Maryeva64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Maus Nissan responded

We are disappointed to see that you are so unhappy with your most recent visit, Mary. We care deeply about the service we provide our guests, and will have a member of our Service Department reach out to see if there is anything we can do to help turn this experience around for you. Please contact me directly if you have any further questions, and I will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

August 27, 2024

Entire dealership is great! From the sales experience to the service afterwards. Staff members smile, are cheerful and helpful. More

by bdbsmith54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Service Department
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department Mr. Smith! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We're thrilled that you're so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Sep 01, 2024 -

bdbsmith54 responded

Obviously Maus Nissan has developed a winning formula to make new customers happy with their experience AND cause them to become returning customers for excellent service.

August 26, 2024

John is amazing and respects all his customers. . men and women! Very helpful and reason I am there and say More

by VKALOURIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Ms. Viola, John is one of our best, and his customers are, too! We're thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 26, 2024

I was greeted by Koebe, he completely understood the situation when I explained how I submarined my car. Got me into a 2020 Sentra! They'll work prices with you that's the best part! More

by Jeremy R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Sentra from us at Maus Nissan, Jeremy! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Koebe does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 26, 2024

They are not true to their word. I will never be buying a vehicle from Nissan again!! Absolutely disgusted. More

by adam.buonanno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cristian Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew was horrible. , Antonio Millan
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Mr. Buonanno, we care deeply about the service we provide our guests, and are very concerned that you are so unhappy. Management will be reaching out shortly, and hopefully we'll figure out what is going on, and how to make things right. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

1
...
37
38
39
...
343