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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

September 02, 2024

I feel that this is the best auto dealership that cares about their customers 100%. More

by andyserda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Ramirez, Antonio Millan
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Sep 06, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Altima from us at Maus Nissan, Mr. Serda! We appreciate your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family! We're thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 01, 2024

Matt also helped me. I hadn't owned a car for awhile after my grandchildren went home. I was very pleased with the great service More

by katiestover0214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt - I don't recall his last name. He also sold my friend, Lisa, a car.
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Sep 06, 2024 -

Maus Nissan responded

Congratulations on the purchase of your newest vehicle from us at Maus Nissan, Ms. Reece! We appreciate the opportunity to earn your trust, and thank you for taking the time to leave us this review. Matt Boylan goes above and beyond for our guests- thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 01, 2024

The service manager was great to deal with. .fix was easy and no accusations this time More

by Belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Belinda! We appreciate your trust, and thank you for taking the time to leave us this review. We are pleased that this visit went better than before, but we strive for excellence, and next time, we'll earn that 5th-star! We look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 01, 2024

I really appreciate how I was able to get a rental while they worked on my car that had a recall. Everyone was nice and attentive. I will definitely will be returning when I decide to up grade my car. Thank More

by mmartinez1245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hassett
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Sep 06, 2024 -

Maus Nissan responded

Thank you so much for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We look forward to serving you again - in service and, when the time is right, in sales - so please let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 31, 2024

Always helpful and answer your questions. They explain why they are completing certain repairs on your vehicle. More

by oji4family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in sales and James in service
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Sep 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Link family! We appreciate your trust, and we thank you for your kind words and 5-Stars! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 31, 2024

I gave recommending dealership a no because I haven't used the service dept yet. Sales was high pressure, fast talking and didn't follow through completely on a few of things. Least important but confi More

by jcjrou812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaryd Gerhart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle, and thank you for giving us an opportunity to earn your business. We strive to give every guest a truly exceptional experience, and treat you like family - so we take it serious that things weren't exactly perfect and would like to help make it so! We will be reaching out shortly to learn more about what happened, and to see how we might be able to make it right. Please let me know directly if you have any other questions, and I will be happy to help address your concerns. Thank you for your feedback, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

August 31, 2024

I was told I needed a new power steering pump and rack and pinion the was told I needed to leave it for a week to 10 days but would not be provided a rental. Took it to another dealership and they diagnos More

by brian.logan87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyela Martinez
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Sep 06, 2024 -

Maus Nissan responded

Mr. Logan, thank you for your feedback. Management will be reaching out to address your concerns. If you have any other questions, please contact us directly, and we'll be happy to help. Thank you, and have a blessed day. - Paul DaRocha, Loyalty manager, 727-999-6287 x. 1138

August 30, 2024

Jason is wonderful. He recently showed me some features my car has that I was not aware of. More

by OUTMAXED98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Sep 05, 2024 -

Maus Nissan responded

Thanks you for trusting us at Maus Nissan with your business, and thank you for leaving us this review! Jason is one of our best, and so are his customers! Please let us know the next time you need anything, and we'll be happy to help! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 30, 2024

Excellent service. Professional employees. Service Adisvisor Sal Iacone is my service advisor and is above and beyond. More

by kenwadzinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hassett
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Sep 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Kenneth! We appreciate your trust, and we thank you for leaving us this review. Sal is fantastic - thank you for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything you need, and we'll be happy to help! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6278) x. 1138

August 30, 2024

The service writer, Eddie went above and beyond to make sure all of my concerns were taken care of. More

by GBNL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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Sep 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Gary! We appreciate your trust, and thank you for your kind words. Eddie does a phenomenal job taking care of our guests- thanks for recognizing him! We're pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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