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Maus Nissan
New Port Richey, FL
3,393 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,393 reviews
January 24, 2011
First I was told to bring my car in to the New Port Richey dealership for a window defect in the Liberty Jeeps and they would be happy to take care of it, I have already had all four windows replaced b Richey dealership for a window defect in the Liberty Jeeps and they would be happy to take care of it, I have already had all four windows replaced because they just fall down while you are driving, I was never charged for this BUT this time I get there and am told that I might have to pay for it, to leave my car, no sooner than I get home, 26 miles away, I get a call saying they don't have the part and I can either get my car (in the rain) or leave it over the weekend. I think they could have told me before I left home that the part was not in, before I drove 26 miles on my only day off by looking in the computer to see if the part was in. The service department has changed people since I was last there and I did not like the new service person or his attitude. It seemed he was trying to prepare me that I was going to pay them something no matter what, even though I received a letter from Jeep that the windows would always be honored because the Liberties has a defect with the windows and they recognize that. Also the first set of windows that were replaced, I had paid to have them tinted and when they replaced them it was not the same tint that was taken out. I am not happy with this service department and will be looking in Spring Hill for another dealership to deal with. More
by gnlow1
Employees Worked With
Jamie
January 09, 2011
Went in to see a car that was advertised on the internet; the advertised price was a fair price. We test drove the car and then sat in a cubicle until the "sales manager" brought their quote. The quote was the advertised price was a fair price. We test drove the car and then sat in a cubicle until the "sales manager" brought their quote. The quote was $3000 more than what was advertised. After informing these people of this major fact, the price came down but not in a smooth manner; however at the point I lost all trust in these people even as they chase you to your car as you leave. Overall experience left a bad taste in my mouth. More
by sddiener
Employees Worked With
don't remember
July 13, 2010
I felt very pressured at this dealership. I came in pretty sure about the model I wanted, but I was treated to a succession of managers who tried to pressure me to make a decision when all I wanted was pretty sure about the model I wanted, but I was treated to a succession of managers who tried to pressure me to make a decision when all I wanted was to step back, go away, and think for myself in private. I was so uncomfortable that I left, took the time I needed, and went to a more distant dealership where I found a friendlier environment and bought a car that same day (Lokey in Clearwater). The deal was about the same, but the sales pitch was very different. Ferman alienated me. I think a sales team should at least act like it is confident enough to let a customer go away to consider her purchase with firm information and see if it stands up to scrutiny. I probably would have returned to Ferman later that day if they had treated me differently. More
by Miriam10
Employees Worked With
Assorted supervisors
