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Maus Nissan
New Port Richey, FL
3,338 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,338 reviews
August 10, 2016
Hard Workers Renee went over and above to make the sale happen. She was running back and forth between talking on the phone to the finance companies, and managemen Renee went over and above to make the sale happen. She was running back and forth between talking on the phone to the finance companies, and management to make sure I was able to get the best deal possible. Avery pleasant young lady who kept taking the time to make sure we were comfortable while waiting for Aldo in finance. There was a computer problem on the government side of things. Go figure. Finally, Aldo in finance gets to me and he excels at getting me a great deal on extra warranties for my new used car. These two are great at what they do and Maus Nissan is true to their word. They will do whatever they can to put you into a good car. John Tompkins More
by rebeljet_1
Employees Worked With
Renee Lindley, Aldo Rrethatakaj
June 15, 2016
A Shark Tank! I had a horrible experience there and I plan to name names. My Lady Friend went in there and told them her budget was approx $250/mth. 6 hours later a I had a horrible experience there and I plan to name names. My Lady Friend went in there and told them her budget was approx $250/mth. 6 hours later at 8:30PM, she drives out with a $409/mth payment Sentra. Next morning we were there when the doors opened to try and replace the car with one she could afford. We were there 5 hours listening to their lies about the car already being funded (not true), fees they said were mandated to add (not true), insisted they could not swap the car (not true). I offered them $2000 as a "restocking fee" and they basically said "screw you" (she had only had the car 12 hours and 15 miles). After one of their finance guys slipped up and admitted that the car had not been funded yet, they acquiesced and agreed to swap the Sentra for a Versa. Then they had the nerve to tell us the monthly rate for the Versa was only $10 less than the Sentra even though there was nearly a $10k price difference.Using a Truecar quote for the Versa, I was finally able to get them to agree to a reasonable price (still $2000 higher than Tampa Dealer) but even then, they stuck it to her again at closing and bumped the interest rate 2% higher than 12 hours before. When you walk in the door they give you the big pitch about how they are a faith based, Christian business and then screw you over with their add on fees and high prices. The Sales Manager, Joe, is a typical high pressure salesman and the finance Manager, Jason is one of the biggest liars I have ever had the displeasure to meet. These guys get a charge out of taking advantage of people. If you do decide to enter this shark tank, make sure you have a Truecar quote in hand...and even that won't save you. The only person I met there that seemed to care was the Salesman, Tom. Beware of these clowns...I am disappointed that David Maus could not assemble a higher quality staff. More
by mike82346
Employees Worked With
Joe Migliaccio, Jason Rowland
June 13, 2016
Terrible service department First I would like to say that our experience with the sales department was solid and we are very happy with our 2013 Certified Used Nissan Murano. Th First I would like to say that our experience with the sales department was solid and we are very happy with our 2013 Certified Used Nissan Murano. That's where the good stops. This dealership advertises FREE LIFETIME OIL CHANGES as a benefit to customers. When I took my vehicle in to have the oil changed I was shocked to learn that if I don't have their service department complete all recommended work then the "FREE" oil changes cease to exist. This means that what is said to be a benefit to the customer is actually intended to benefit a service department that can't attract enough business in an honorable way such as satisfying the customers they serve. Instead they attempt to extort people into paying them for work. I overheard a service writer tell an older gentleman that even though there was no issue, it was recommended that he change his spark plugs and they could do this for $299. Outrageous!!! Finally, when I asked how to upgrade the navigation if I purchase the upgrade online from Nissan I was told they didn't know and I should "google it". In closing, I would recommend the Murano if it fits your needs. We really like the car. Just DON"T BUY IT FROM MAUS!!! More
by Stephen
Employees Worked With
Sean Ginley, Joe Lucatra
June 10, 2016
Patient and Understanding After walking off a competitors lot due to being ignored, I was pleasantly greater by Rebecca moments after arriving. She took the time to really get After walking off a competitors lot due to being ignored, I was pleasantly greater by Rebecca moments after arriving. She took the time to really get to know my needs and wants in a new car. I ended up purchasing the very first car she showed me, a 2015 Rogue SL. I love my new car and am so thankful of the time she took to make my buying experience as easy as possible. I will so return to Maus Nissan in the future. Everyone is friendly and does a great job of making you feel welcome. More
by Teacher331
Employees Worked With
Other Employees :
Ricky Santana, Kevin Leon, Chase Hite, Jason Rowland
June 05, 2016
Pleasantly surprised I recently purchased a 2015 Altima from Maus Nissan and was lucky to have worked with Rebecca Whelan. She was patient and provided answers and soluti I recently purchased a 2015 Altima from Maus Nissan and was lucky to have worked with Rebecca Whelan. She was patient and provided answers and solutions to my questions. I walked away with a good feeling knowing I could contact her with any problems or future concerns. The finance guys were equally easy to work with. More
by GatorGrad
Employees Worked With
June 03, 2016
Awesome Experience! The entire Dealership was very professional. Rebecca even brought my paperwork to my work. I highly recommend them as a pleasant and fun place to buy The entire Dealership was very professional. Rebecca even brought my paperwork to my work. I highly recommend them as a pleasant and fun place to buy a car. And I really got a super deal on my car. Thank You Rebecca! Marlon More
by Mkelly319
June 03, 2016
Maus Nissan leasing Maus Nissan is absolutely the BEST Dealership I have ever had the pleasure of doing business with! They are VERY professional, VERY friendly & reaaly Maus Nissan is absolutely the BEST Dealership I have ever had the pleasure of doing business with! They are VERY professional, VERY friendly & reaaly CARE about their customers! I will go nowhere else for my vehicle needs... Capt Matt Bruce - St Petersburg More
by CaptMattBruceRet
Employees Worked With
David Maus Jr., Carrie Poulsen, Kaitlyn Ceballos, Nick Bentley, Melanie Pletscher, Savannah Maus
May 31, 2016
Excellent staff! I personally have had 2 great experiences at Maus Nissan! For that reason, I will NEVER buy a car anywhere else! My sales rep was Kevin Leon and boy w I personally have had 2 great experiences at Maus Nissan! For that reason, I will NEVER buy a car anywhere else! My sales rep was Kevin Leon and boy was he great! Awesome place! More
by emacjr23
Employees Worked With
David Maus Jr., MICHAEL MILEY, Kevin Leon, Chase Hite, Jason Rowland
May 15, 2016
Excellent The service and sales reps at this dealership are amazing. They worked very hard to get me into a nice vehicle for my family. I truely appreciate them The service and sales reps at this dealership are amazing. They worked very hard to get me into a nice vehicle for my family. I truely appreciate them all. Every single person I met was very friendly, professional, not pushy, yet informative. I actually llok forward to purchasing another vehicle from them very soon. More
by Kyle
Employees Worked With
John Pletscher, Carrie Poulsen, Chase Hite
May 15, 2016
New purchase I'm extremely happy with Maus Nissan and the employees that work there! They made me feel comfortable. I have been telling everyone about them and hav I'm extremely happy with Maus Nissan and the employees that work there! They made me feel comfortable. I have been telling everyone about them and have sent a few of my friends there. Thank you, Maus Nissan! More
by Charity1981
Employees Worked With
Aldo Rrethatakaj, Leo Verdecia-Reina
