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Maus Nissan
New Port Richey, FL
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,423 reviews
October 11, 2018
Wonderful experience I got the car of my dreams! Wonderful experience and so thankful for the Nissan Maus team. Mr. Sean and Mr. Jerreld are totally awesome and made this I got the car of my dreams! Wonderful experience and so thankful for the Nissan Maus team. Mr. Sean and Mr. Jerreld are totally awesome and made this a painless experience. More
by AshGator
Employees Worked With
Sean Ginley, Aldo Rrethatakaj, Jerreld Jenkins
October 06, 2018
Poor sales and service on my new Rogue Sport 2018 First they told me the numbers were the same for the non safety shield Rogue that I wanted which had been sold and the numbers were different by the o First they told me the numbers were the same for the non safety shield Rogue that I wanted which had been sold and the numbers were different by the options on the second that I did not want anyway. So they rewrote my contract the next day making them agree. Then water leaked into my grill because the plastic weld was defective and they claimed that it was not trapped water under the grill but paint that had come off due to high pressure washing. The car was wand washed by me at the same GUNN Highway car wash that I used for six years for my Juke. I wash it by hand and saw water leaking under the plastic cover over the emblem. They told me it was not covered by warranty since it was paint damage. Carsmetics confirmed it was trapped water not paint and that the weld was defective on the top of the plastic that covered the emblem and it would definitely be covered by the manufacturer's warranty. They advised me to take it to another NISSAN dealer. It would be repaired under warranty. If that failed they said that I should talk to a factory representative. The service department never called me back and when I contacted them they said they would try again to contact the warranty department. Three days later I told them to forget their claim and I would seek assistance at another NISSAN dealer and go there for all my service. AMEN to some very poor customer service and so much for Maus care- not worth much at all. More
by Barbara
Employees Worked With
Maurice Thorne
October 06, 2018
personal service Fast, friendly service; listened to my needs; put me in a car that I can afford with no hassle. Go see Damir. He will treat you right! Fast, friendly service; listened to my needs; put me in a car that I can afford with no hassle. Go see Damir. He will treat you right! More
by aislinncc
Employees Worked With
Jason Rowland, Damir Kalabalukovic, Demetrios Klindonas
October 05, 2018
Horrible Service. Service was great..at first. When I got there the sales associates were extremely nice and friendly. They helped me pick out the vehicle that I wanted Service was great..at first. When I got there the sales associates were extremely nice and friendly. They helped me pick out the vehicle that I wanted with ease, took me on a test drive, and closed the deal with no problem. But unfortunately this would be the only reason that they would get even one star from me. This was the first time I had ever bought a vehicle on my own and I was super excited about my purchase. However only a week later I was driving home in a storm when my windshield wiper broke off and cracked my windshield. Luckily my insurance covered it but that was only the start of my issues with the vehicle. A month later my check airbag light came on. I took it back into Maus Nissan who advised my air bags were fine but they didn't have the proper tools to turn off the light. Long story short, the check air bag light has gone on and off multiple times, the vehicle switches gears while in motion, the transmission is bad, the battery had to be replaced shortly after buying the vehicle, and I have already had to replace the tires. Maus Nissan has refused to fix anything. I will never buy a vehicle here again. More
by princess14
Employees Worked With
Aldo Rrethatakaj
October 04, 2018
Friendly and Swift Both Sales and Finance Officials were and continue to be very helpful, courteous and displayed an honest and friendly demeaner. We had an Overall Sat Both Sales and Finance Officials were and continue to be very helpful, courteous and displayed an honest and friendly demeaner. We had an Overall Satisfied Experience. More
by JLRuizC
Employees Worked With
Mike Lupica, Aldo Rrethatakaj, Jay Moore
October 02, 2018
good experience Sam was a very good sale lady she work very hard to get myself and my daughter a car and I will recommend my friend to ask for her when buying a car, Sam was a very good sale lady she work very hard to get myself and my daughter a car and I will recommend my friend to ask for her when buying a car, I bought car 09/06/2018 More
by Jocelyne Rehkopf
Employees Worked With
SAMANTHA
October 01, 2018
Great experience.. dixon was very informative and motivated to make the deal happen! Took very good care of my parents. Will work with Dixon again. Consi experience.. dixon was very informative and motivated to make the deal happen! Took very good care of my parents. Will work with Dixon again. Consider promoting this guy as I was negotiating for my parents with 2 other dealers for Nissan. Courtesy, and Fusillo and he was not planning on losing the deal More
by Brothas
Employees Worked With
Dixon Iglesias
September 27, 2018
Fast, friendly, and most of all honest!!! Came in with a trade in and a monthly payment I had in mind. Jovannie Jimenez was very helpful finding the right vehicle to fit our needs. Mike Lupica Came in with a trade in and a monthly payment I had in mind. Jovannie Jimenez was very helpful finding the right vehicle to fit our needs. Mike Lupica is the man when it comes to the finance side. In the end we left with the perfect vehicle with a desired monthly payment. More
by Nick
Employees Worked With
Mike Lupica, Jovannie Jimenez
September 26, 2018
Superb Service Terrific experience with knowledgeable and honest sales professional. No games, just get down to business and willing to work with customers. Highly r Terrific experience with knowledgeable and honest sales professional. No games, just get down to business and willing to work with customers. Highly recommend this sales professional. More
by Bailey143
Employees Worked With
Dave Schwartz
September 25, 2018
Our new car buying experience The evening before my husband and I went car shopping I checked online with the hope of saving a little time the following day. Maus Nissan responded The evening before my husband and I went car shopping I checked online with the hope of saving a little time the following day. Maus Nissan responded by phone and by email before our drive (which is about an hour away from our home) with a price quote so we knew the drive was worth our time. Our sales person, Jovannie, was more than kind and definitely patient. We ended up test driving three vehicles and so very happy with the car we decided to purchase. He made the entire experience enjoyable. I do not think I have ever been able to say that about purchasing a car. Never once did we feel pressured while we were deciding and we picked out the perfect vehicle. The entire Maus Nissan dealership was super friendly and we will definitely purchase another car in the future from them! More
by Ribbin1
Employees Worked With
Other Employees :
Finance Dept (sorry I do not have his name at the moment) but he was so kind and helpful. , David Maus Jr., Jovannie Jimenez
