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Maus Nissan
New Port Richey, FL
3,398 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,398 reviews
November 27, 2018
Amazing car buying experience! We had an excellent experience at Maus Nissan. Our salesman, Ryan Smith, was extremely knowledgeable and hospitable. He went above and beyond to make We had an excellent experience at Maus Nissan. Our salesman, Ryan Smith, was extremely knowledgeable and hospitable. He went above and beyond to make us happy and get us into the perfect car for our family. More
by sammy05
Employees Worked With
Ryan Smith, Samuel Dotson
November 23, 2018
Don't walk away from Maus Nissan--RUN!!!! My wife and I went shopping for a new vehicle. The sales person, Emilie, showed us several different Nissan's from trucks/SUV's to cars. We test drove My wife and I went shopping for a new vehicle. The sales person, Emilie, showed us several different Nissan's from trucks/SUV's to cars. We test drove them all, and decided to purchase after several visits. We decided on the 2019 Nissan Altima Platinum but the color was wrong. Emilie and sales manager, Sean, both knew we wanted the Platinum edition and, while it was getting dark, Sean got a Stormy Blue which we accepted. Sean switched the model to SL. We were lead to believe the financing was for a Platinum. Once we got home that evening, parked the car in the garage, and we started reading the owner's manual, that's when we realized we did not have the correct vehicle. We went back to Maus Nissan the very next morning once it was open, and went to Emilie and Sean, and Sean blamed Emilie saying it was her fault and walked away. He did not make it right nor make sure we were happy. Prior to the sale we asked questions. Sean said all Nissan's come with Nitrogen in their tires. Well, we saw black valve covers and questioned it, and he said it has nitrogen and that is the color now by Nissan. He flat out lied. We went to Maus service department--there are no more nitrogen tanks. We also questioned movement in the driver's seat, and Maus Nissan said it was fine, nothing wrong at all. Again a lie. We went to another Nissan Dealer and questioned the seat. Yes, they found a problem to the seat's frame. It was repaired under warranty, and the cost to warranty was over $1100.00. Our calls were not being returned, nor was anyone willing to connect us with the GM or Maus Nissan Owner. All we want is for our deal to be made right, and having the vehicle which we wanted to begin with--2019 Stormy Blue Nissan Altima Platinum (which we were supposed to have purchased to begin with). This Vehicle does not have all the features we wanted and asked for, and per the sales manager, "He lost enough in the deal." Maus Nissan got our vehicle which was in excellent condition, and so far we got the shaft. More
by Ray
Employees Worked With
Emily Matos
November 19, 2018
Highly Recommend We bough a Nissan Rouge over the weekend and the whole process was a great experience. Our sales representative Ryan, listened to our wants and desire We bough a Nissan Rouge over the weekend and the whole process was a great experience. Our sales representative Ryan, listened to our wants and desires and delivered an amazing vehicle that we love. He did not push high or try to convince us to get something that did not fit our needs. I highly recommend him to anyone searching for a vehicle you wont leave disappointed. More
by SarahRenew
Employees Worked With
Ryan Smith
November 07, 2018
Maus makes it happen...AGAIN! A few years ago I was given the run around by another local Nissan dealership and I decided to give Maus Nissan a try. They helped me back then and I’ A few years ago I was given the run around by another local Nissan dealership and I decided to give Maus Nissan a try. They helped me back then and I’ve never considered another dealership since. Fast forward to 2018 and I’m still coming back! Maus Nissan is now like a second family. Ryan Smith helped me find the perfect car and Keith Walker and his team helped make the deal a reality. Another fantastic car buying experience. Maus is like no other! More
by CristenS
Employees Worked With
Mike Lupica, Keith Walker, Ryan Smith
November 05, 2018
GREAT! HELPFUL, PLEASANT AND ANSWERED ALL QUESTIONS. WE WERE TREATED GREAT. EXPLAINED EVERYTHING AND HELPED US GET APPROVED. SHOWED US AROUND THE MAUS DEAL HELPFUL, PLEASANT AND ANSWERED ALL QUESTIONS. WE WERE TREATED GREAT. EXPLAINED EVERYTHING AND HELPED US GET APPROVED. SHOWED US AROUND THE MAUS DEALERSHIP EXPLAINING ALL OUR FUTURE NEEDS More
by Karen14
Employees Worked With
SAMUEL DOTSON, Damir Kalabalukovic
November 05, 2018
The friendly dealership The staff at Maus Nissan are the friendliest and most courteous folks I have ever seen at any car dealership, I knew my business was certainly appreci The staff at Maus Nissan are the friendliest and most courteous folks I have ever seen at any car dealership, I knew my business was certainly appreciated, More
by Mlh
Employees Worked With
Other Employees :
Mike Lupica, Demetrios Klindonas, Austen Johnigean
October 31, 2018
2018 Nissan Rouge Plesant purchase. 100 percent satisfaction. After visiting other dealers, we decided to go to Maus and see what they had to offer. Maus had the SUV on Plesant purchase. 100 percent satisfaction. After visiting other dealers, we decided to go to Maus and see what they had to offer. Maus had the SUV on their lot. That help to seal the deal. More
by Rouge driver, Connielee
Employees Worked With
Niko Grivas, Samuel Dotson, Emily Matos
October 30, 2018
Top Notch! We went in with VERY specific needs for our Pathfinder. Sharoyd and Sean went above and beyond to be sure we got everything we needed in a vehicle and We went in with VERY specific needs for our Pathfinder. Sharoyd and Sean went above and beyond to be sure we got everything we needed in a vehicle and even showed us features we didn’t know existed. They were helpful and not pushy. Very friendly and personable. We love our purchase and will be returning customers. More
by Sam_&_heather
Employees Worked With
Sean Ginley, Aldo Rrethatakaj, Sharoyd Strickland
October 27, 2018
LOOKING FOR GOOD LEASE DEAL. WELL MY LEASE ON MY 2016 ROGUE WAS ABOUT TO EXPIRE. LOOKED A FEW MONTHS AGO AND WASN'T TREATED VERY NICE AND LEFT. LIKE THE ROGUE SO CAME BACK AFTER A WELL MY LEASE ON MY 2016 ROGUE WAS ABOUT TO EXPIRE. LOOKED A FEW MONTHS AGO AND WASN'T TREATED VERY NICE AND LEFT. LIKE THE ROGUE SO CAME BACK AFTER A CALL FROM JD IF IT WASN'T FOR HIM I WOULD HAVE GONE ELSEWHERE. CAME IN ON A SUNDAY BUT HE WAS OFF. AND I WAS WITH ARMANDO, LEASED MY 2018 ROGUE AND I LOVE IT. IT HAS MANY MORE SAFETY FEATURES. EMPLOYEES VERY POLITE AND TREATED ME WITH RESPECT!! SEE YA IN 3 YEARS!! More
by JOE
Employees Worked With
Joe Migliaccio, JD Castle, Armando Marrero
October 26, 2018
Cubbersome Day Spent several hours there on our anniversary. Left for dinner, while gone dealership called 3 times. Return back for closing, only given 1 key, had to Spent several hours there on our anniversary. Left for dinner, while gone dealership called 3 times. Return back for closing, only given 1 key, had to return the next day for 2nd key. More
by Notusing1
Employees Worked With
Provided incorrect rate, not informed of correct rate until with the finance guy. Overall not happy with purchase. , Keith Walker, Dave Schwartz
