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Maus Nissan
New Port Richey, FL
2,933 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,934 reviews
March 26, 2013
Salesman, Finance Manger, and other Managers made this leasing experience easier then in the past. I gave them an amount I needed my payment to be at, type of vehicle, and they made it happen within the leasing experience easier then in the past. I gave them an amount I needed my payment to be at, type of vehicle, and they made it happen within the given budget. Mark, my salesman did everything possible to make this experience stress free and fulfilled my every need. Mark spent a great deal of time explaining all the options on the vehicle, as well as,helping me move items from my old lease vehicle to the new lease vehicle. Eric the finance manager made the paperwork experience pleasant and as stress free as possible. It is the first time I have left a dealership feeling good about my experience!!!! More
by Christinevoigt
Helpful March 23, 2013
My daughter was coming into town and told me before she came that she needed a new car. She said she wanted me to help her find one. Not something I was looking forward to. I had bought a car at Ferman came that she needed a new car. She said she wanted me to help her find one. Not something I was looking forward to. I had bought a car at Ferman Nissan of New Port Richey recently. I had a very good experience when I bought my car. I thought I'd see if she would consider visiting the Ferman dealership. I asked her to look over their web site and see if she found anything she liked. She picked out a few vehicles and we headed to the dealership. When we got there, the folks at Ferman Nissan were great. They made the car buying experience so different than what my friends told me they went through at other dealerships when they were looking for a car. We test drove the vehicles she had picked out online, a few more and settled on the one she wanted. Really important to me is that they were really good at making sure we focused on the cars we could afford and would really like. They helped my daughter understand the financing options. I could have spent an entire weekend going from lot to lot and wasting a lot of time. Instead, Mark Ricci and the folks at Ferman Nissan of New Port Richey matched my daughter with the right car for her and made the experience a pleasant one. These folks are really good at what they do. When I need a car, I'm going Ferman Nissan of New Port Richey and recommend you do as well. More
by bswanz
March 14, 2013
I was treated very well and everyone helped take care of my three children while I did my paper work. If I could pick a number above 5 I would. my three children while I did my paper work. If I could pick a number above 5 I would. More
by stpatty
Employees Worked With
Roy Faulkner Chad W
March 14, 2013
We've always felt that it's really the service advisor who keeps customers coming back to Ferman for repairs and maintenance -- that's who makes or breaks it for us. When our favorite advisor lef advisor who keeps customers coming back to Ferman for repairs and maintenance -- that's who makes or breaks it for us. When our favorite advisor left Ferman a few years ago, we were so lucky to have Jaime Kissinger take over. Not only does he take care of our older model Chrysler, but he really takes care of us. He knows our car inside out ... knows what needs to be checked ... knows the proper maintenance that's right for us. I only continued servicing our car with Ferman because of Jaime's outstanding customer service, great attitude, knowledge and genuine kindness. When I pulled up to Chrysler for an appointment last year to find he wasn't there, I had a terrible, terrible experience with a very rude and unprofessional advisor -- who was since fired by Ferman. When I learned that Jaime was moved to Nissan, I immediately contacted him and he assured me that he could continue as our service advisor. Not only does he know everything about cars, but he knows everything about our car ... and it's his positive attitude and helpfulness that keep us loyal to Ferman service. We trust Jaime and we know that he'll always do what's right because he's honest and dedicated. He puts customer service first and we feel safe driving our car because of him. More
by melissadoff
March 06, 2013
My greatest appreciation and thanks to all members of Ferman Nissan of New Port Richey specially Mr. George Martins and Mr. Robert Packard for the outstanding customer service and the best new car buying Ferman Nissan of New Port Richey specially Mr. George Martins and Mr. Robert Packard for the outstanding customer service and the best new car buying experience, me and my family wish them all the best and thank them. Sincerely, Ahmed Haggag More
by haggag101
February 12, 2013
Buying our car from Ferman was great. Mark was awesome and gave us good advice. I always think i could have gotten a better deal but im happy with what i paid. Would recommend to friends. and gave us good advice. I always think i could have gotten a better deal but im happy with what i paid. Would recommend to friends. More
by alexisrobinson88
February 05, 2013
Chris was very polite, friendly and attentive. Not once did I feel pressured, which is unusual at a car dealership!! He did a great job taking care of my issues. There was a couple things I saw wrong wit did I feel pressured, which is unusual at a car dealership!! He did a great job taking care of my issues. There was a couple things I saw wrong with the used car I purchased and Chris had it fixed on the spot with the service department. The finanace manager could have been a little more warm but I suspect it was because I used my own financing lender. Overall, it was NOT the horrible experience I have encountered that week with 6 other car dealers that I walked out on. It was a long drive for me to this dealership but I would certainly go back when purchasing another car...as long as Chris Muniz is there. My brother will be buying a car in the next few months and I am HIGHLY recommending Chris and Ferman Dealership in New Port Richey!! More
by ibrown
January 16, 2013
Mark was great! He was helpful and friendly. He did not pressure us to make a decision. He was able to give us different options to see which would be better for us. pressure us to make a decision. He was able to give us different options to see which would be better for us. More
by natisoto2000
January 10, 2013
Ali Ghomshe was very knowledgeable about the Nissan we were interested in, and explained features we were not aware of which made the purchase even better. The time required for the transaction was relati were interested in, and explained features we were not aware of which made the purchase even better. The time required for the transaction was relatively quick considering it was a Sunday, and the dealership as a whole was exceedingly accommodating. I would certainly recommend the dealership and staff to family and friends in the future. More
by brwnkds04
January 10, 2013
Ali was such a wonderful help!! He was honest and worked with us late into the night!! He answered all of our questions and was very accommodating!! He made us feel like he was looking out for our best inte with us late into the night!! He answered all of our questions and was very accommodating!! He made us feel like he was looking out for our best interests!! We got a fair amount of trade in and a great deal on a certified used car!! We purchased the gold premium warranty which is an awesome offer, and we look forward to seeing the Ferman staff for all of our future services and purchases!! More
by Kellee926
