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Maus Nissan
New Port Richey, FL
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,423 reviews
June 15, 2019
Oil change and tire rotation My first visit for service after purchasing 2018 Altima. Warm greeting and made comfortable in waiting area. Loved that they hand washed my vehicle u My first visit for service after purchasing 2018 Altima. Warm greeting and made comfortable in waiting area. Loved that they hand washed my vehicle upon completion of service. More
by latetrouge
Verified CustomerEmployees Worked With
Jennifer in service
June 14, 2019
Awesome - very helpful and accommodating My salesman was very knowledgable about the types of cars. The entire staff at Maus were very friendly, helpful. They helped me to lower my monthly My salesman was very knowledgable about the types of cars. The entire staff at Maus were very friendly, helpful. They helped me to lower my monthly payment as much as possible. I would definitely recommend this dealership to everyone. More
by mhanka1953
Employees Worked With
Kevin Leon, MATT BOYLAN
June 14, 2019
I would like to nominate J.D. Castle as EMPLOYEE of the mont Excellent customer service J.D. Castle. " Employee of the month " award !! My daughter's first car will be a very special memory for her KUDOS to Excellent customer service J.D. Castle. " Employee of the month " award !! My daughter's first car will be a very special memory for her KUDOS to J D. for coming in on his DAY OFF to make sure my daughter was a happy camper ! Her smile was worth a MILLION dollars !! Thanks again , J.D. More
by donnabyerley19826
Employees Worked With
Kevin Leon, JD Castle
June 14, 2019
My experience was great. I went through my insurance’s car buying service and they put me in touch with an employee, who helped me through the whole process of buying my vehi I went through my insurance’s car buying service and they put me in touch with an employee, who helped me through the whole process of buying my vehicle. More
by nicoleminton64
Employees Worked With
Joe Migliaccio, Keith Walker, Colby Matthews
June 14, 2019
My favorite dealership Great service as always. John Thorne, our service advisor is awesome. The speed of service by the techs could be improved, especially when you had an Great service as always. John Thorne, our service advisor is awesome. The speed of service by the techs could be improved, especially when you had an appointment. Oil change and a couple small things should not take 2 and a half hours. More
by Rogue17
Employees Worked With
John Thorne
June 13, 2019
Staff very friendly and very fast thank you The staff were amazing and did an excellent job. They had an answer for every question. I will definitely e returning . thank tou very much. Have a The staff were amazing and did an excellent job. They had an answer for every question. I will definitely e returning . thank tou very much. Have a good day. More
by Joehulett85
Employees Worked With
Other Employees :
Carrie Poulsen, Dalton Pletscher, Damir Kalabalukovic, JD Castle, Jerreld Jenkins, Demetrios Klindonas, CHERYL SARKOZI, Taylor Brown, Jovannie Jimenez
June 13, 2019
Fantastic! I can say by far this has been the best dealership I’ve been. Thank you Cristian and Lance for all the help you did. I can say by far this has been the best dealership I’ve been. Thank you Cristian and Lance for all the help you did. More
by Ngarcia86
Employees Worked With
Cristian, Kevin Leon
June 12, 2019
Painful, mistreated by agent and service department Sales agent was deceptive and when I asked her questions she was very difficult, accusatory and unable to assist me. I had to seek a supervisor assist Sales agent was deceptive and when I asked her questions she was very difficult, accusatory and unable to assist me. I had to seek a supervisor assistance Service department damaged my brand new vehicle and I am glad I did not drive off the lot until the issues were addressed. Very disappointed in customer service, attitude, particularly by Cheryl. This is my first Nissan purchase and I am highly unlikely to return based upon treatment. More
by tonyavaldes
Employees Worked With
Joe Migliaccio, CHERYL SARKOZI
June 12, 2019
Excellent salesperson Very friendly atmosphere and very accommodating staff.They had the Frontiers we were looking for and they even got us a better interest rate than my o Very friendly atmosphere and very accommodating staff.They had the Frontiers we were looking for and they even got us a better interest rate than my own bank More
by luffer1
Employees Worked With
Joe Migliaccio, Dimitri Grivas
June 12, 2019
Bad experience turned around I would like to give a big thank you to the wonderful people that went above and beyond to help me since my previous visit was a very bad experience. I would like to give a big thank you to the wonderful people that went above and beyond to help me since my previous visit was a very bad experience. Jarad was very unprofessional and unpleasant on my first visit. I was greeted on my second visit by salesman Mike Pinero. First of all he was extremely professional and NOT PUSHY. I explained my previous bad exp to him and he was concerned so he let me speak to Keith Walker sales mgr. This gentlemen took the time to listen to my concerns and went above and beyond to help me and was not happy to hear about my previous visit. These two gentleman are top notch they did everything they could to assure my experience was nothing but the best. I was extremely happy with the purchase of my new Rouge. I would also like to add that Joe Migliaccio and Jason Rowland got me the best warranty possible to make up for the previous bad visit. These 4 gentleman are 100% genuine full of compassion and 110% excellent customer service. They proved that Mauss Nissan really does look out for the customers. After leaving very angry after my first visit I'm happy I decided to go back and tell them about my concerns. They turned a very bad exp into a very positive one. Thank you so much for everything you did for me that day when trading in my truck to purchase a new Rogue. Its not everyday people go above and beyond like they did. Kuddos to all of you! Sincerely, Susan Isaacs More
by SISAACS1964
Employees Worked With
My salesman was Mike Pinero. Mike is very professional/knowledgeable and I will highly recommend him to others., Joe Migliaccio, Keith Walker, Jason Rowland
