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Maus Nissan
New Port Richey, FL
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,423 reviews
June 26, 2019
service GPS PROBLEM, BUT SOLVED THANKS TO TIFFANY AND LANCE AND DAVID M. They handled the problem and took care of warranty. I am forever grateful to the Maus GPS PROBLEM, BUT SOLVED THANKS TO TIFFANY AND LANCE AND DAVID M. They handled the problem and took care of warranty. I am forever grateful to the Maus family.. More
by kjar0906
Verified CustomerEmployees Worked With
David Maus Jr., Keith Walker
June 26, 2019
Amazing Service as Always I've never regretted my decision to go with Maus Nissan to buy my car. This coming August will be 2 years as a member of the Maus family. I lost m I've never regretted my decision to go with Maus Nissan to buy my car. This coming August will be 2 years as a member of the Maus family. I lost my service contact last fall but was introduced to Lance who wax new to Maus at the time. We hit it off right away. Last Friday was my second experience with Lance and he immediately remembered me. He also remembered that I sign with my glitter pens. By the time I was ready to check out he had added "Glitter" as my middle name. 😄 I've referred several people to Maus Nissan because of how I'm treated each AND every time I go in. More
by efisher0408
Employees Worked With
Lance in Service
June 26, 2019
Great service provided. The service provided at this Nissan dealership was above normal. The sales person was very knowledgeable of his product he was selling. May transactio The service provided at this Nissan dealership was above normal. The sales person was very knowledgeable of his product he was selling. May transaction at this Maus Nissan went very smoothly was able too drive out of the dealership with a new car 2 to 3 hours after my 5 p.m. appointment. Great place to do business. More
by WILLIAMPADGETT5
Employees Worked With
There also was a female trainee., Joe Migliaccio, Jerreld Jenkins
June 26, 2019
Job done on time I went in for a routine service. Everything I wanted done was completed. I was assigned a new advisor. My old one had transferred to another locatio I went in for a routine service. Everything I wanted done was completed. I was assigned a new advisor. My old one had transferred to another location. Katrina was just as efficient. More
by Dan76272
Employees Worked With
Katrina Atkinson
June 26, 2019
Oil change It was time for my first oil change and Lance, in the service department, was quick, efficient and very pleasant. It was a nice overall experience. It was time for my first oil change and Lance, in the service department, was quick, efficient and very pleasant. It was a nice overall experience. More
by tlamc
Employees Worked With
Nick Illuminati
June 22, 2019
Take someone with you that understands fast talking It's not that the dealership was badd it's that the price that the car was priced for was not the price that I was given it was much higher and then t It's not that the dealership was badd it's that the price that the car was priced for was not the price that I was given it was much higher and then there was other things that were added to it that made it even higher and I told them I can afford a certain amount and they went well over that I told him I was unable to put money down they told him that I had to if I wanted to get the car I was also told something about 18 months and something would go down I was extremely confused I should have taken a family member or someone with me to help me I kind of feel like I got railroaded it wasnt Dimitri he was very nice it was I don't even remember the gentleman's name the finance guy who had me sign all the papers and then the other gentleman that came in there talking about that I had to put money down so long story short the price on the car that I looked at online was around 28000 when it comes down everything I'm in and up a and 42000 for this car and I can afford it so there's going to have to be some major changes in my household does now I'm stuck.. And I am petrified to even tell my husband or my Uncle about the payment and the paperwork...so upset ! More
by Samantha Day
Employees Worked With
Joe Migliaccio, Demetrios Klindonas
June 22, 2019
Love my truck Let's start by saying I have bought MANY cars, new and used, i am no youngster. My experience with your sales team was efficient and fairly painless. Let's start by saying I have bought MANY cars, new and used, i am no youngster. My experience with your sales team was efficient and fairly painless. Although you did tried not to honor my credit unions TruCar price, once we got on the same page. Smooth sailing! Finance couldhave been clearer about who my loan was with. I was pre approved thru my credit union which turned out to be not who had my loan in the end. Communication was poor More
by LindaRN
Employees Worked With
Kevin Leon, Taylor Brown
June 20, 2019
Long wait Made 8 am appointment for oil change. Arrived at 7:50, checked in and let them know I would be waiting. I got out of there at 11:30 am, a 3 1/2 hr wa Made 8 am appointment for oil change. Arrived at 7:50, checked in and let them know I would be waiting. I got out of there at 11:30 am, a 3 1/2 hr wait to change oil. I was told it was ‘crazy this morning ‘. My question is why have us make appointments if it’s just pretty much first come first serve anyway. Katrina was fine, polite, sociable, and helpful. My issue isn’t with any employee, it’s the system. Again, if you schedule an appointment it would be implied there would be someone available at that time to service the vehicle right away. More
by reliewr10
Employees Worked With
Katrina
June 20, 2019
Long waiting The waiting time of two hours for a basic oil change is bad service. They don’t inform you of some basic maintenance issue like tire treads or brakes. The waiting time of two hours for a basic oil change is bad service. They don’t inform you of some basic maintenance issue like tire treads or brakes. Tell me I need a new battery and there is corrosion but don’t clean it. I had better service with my Toyota. More
by wtm005
Employees Worked With
Other
June 18, 2019
Lance was helpful Lance was very friendly and helpful. He went out of his way to ensure my experience was positive. I did wait almost 2 hours and I am disappointed that Lance was very friendly and helpful. He went out of his way to ensure my experience was positive. I did wait almost 2 hours and I am disappointed that my tires do not appear to be rotated. On my statement it shows they were rotated and the air gage numbers are the exact same (all 4 are different). I would also assume the inspection would show low air 25 while the rest are 38, 36 and 30. More
by leah2007w
Employees Worked With
Lance Johnson
