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Maus Nissan

New Port Richey, FL

4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

October 02, 2019

Quick Professional service Took my 2017 Nissan Murano for a synthetic oil change and tire rotation. Excellent friendly service all dealerships should learn from this place. I wo More

by Miggie518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Phillips in service dept.
Nov 12, 2019 -

Maus Nissan responded

Miggie518, thank you for taking the time to leave us such a fantastic review! We look forward to helping you, and all of your friends and family, as well! Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

October 02, 2019

After a great experience buying with JD who made sure to answer any questions and not be pushy about the sale. We had another great experience today with our 6 month service We had a problem with our batter More

by Kc1128
Recommend Dealer
Yes
Employees Worked With
JD Castle
Nov 12, 2019 -

Maus Nissan responded

Thank you for the 5 stars, KC1128! We appreciate you taking the time to recognize the great job JD does for our guests, and our easy it is to business and service here! Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

October 01, 2019

Tiffany I always have Amazing service you guys always go above and beyond and I have always felt welcome and comfortable at every visit except I went in for s More

by Gabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany (service)
Nov 09, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a review Gabby. We apologize if your service experience was anything less than truly exceptional. Please contact me directly, and we will help address your concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

October 01, 2019

Tire problem Took me in and my concern about my tires. Checked and found a nail in the tire and just had to have it patched. Saved me money but not charging me for More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Titans in service, very nice so was the gentleman how checked me in, sorry don’t remember his name but we talked about jury duty I had that day
Nov 12, 2019 -

Maus Nissan responded

Judy, thank you for the great review! Our friendly staff are here to help you care for your vehicle, but never over-sell you! Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 01, 2019

Great experience Received a quote better then auto shops In my area, had work done in a timely manner. The people were friendly always keeping me in the loop of what w More

by Lmlutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance and tiffany
Nov 12, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a review, Lmlutz. We strive to treat every guest to truly exceptional service. Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

September 28, 2019

Great experience We had such an great experience with our sales man Daniel. He was very attentive and always making sure we were comfortable with water and snacks etc. More

by Kelly Soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Schwartz, Alex Stoughton, Daniel Utrobin
Nov 22, 2019 -

Maus Nissan responded

Congratulations on your new vehicle, Kelly! Thank you for the opportunity to earn your business and for the awesome review! We especially appreciate you taking the time to recognize Daniel for being so customer focused!. We look forward to serving you for years to come. Welcome to Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

September 26, 2019

disappointing Alanna is an excellent customer relations manager, Lance Johnson is an excellent service advisor. Purchased 3rd new vehicle in a year. No follow up ca More

by GLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Johnson, Carrie Poulsen, Keith Walker, Alanna Lee
Nov 08, 2019 -

Maus Nissan responded

We appreciate your feedback GLV, and thank you for recognizing Alanna and Lance for their outstanding work. We do apologize if you experienced any missed communications, or lack of follow-up. Please contact me personally if you have any questions and I will be happy to help address your concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

September 25, 2019

Part service plus We have always been satisfied with the care we receive. from Lance Johnson . He goes beyond caring for us when we need service.. I would recommend hi More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maus Jr., Aldo Rrethatakaj, Mike Pinero, Brandon Bradford
September 25, 2019

Best dealership and service center I’ve dealt with. This is the place to go for sales and service. Excellent staff and selection. Can’t beat a good Nissan. My Rogue is the best thing I’ve ever driven. More

by gcraig9211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrios Klindonas, Nick Strebel
September 23, 2019

Went in for a battery issue In just 2 hours Maus Nissan replaced my battery windshield wipers, air filters and did an oil change. Our technician came out to update us periodicall More

by Ny1atheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember her name
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