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Maus Nissan

New Port Richey, FL

4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

November 25, 2019

Amazing staff Love you guys and gals, always friendly and happy to help also happy to take care of you so you don’t have to wait. Always work is done in a timely ma More

by Lcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Trevor Gorhan, Katrina Atkinson, Lance Johnson
Nov 25, 2019 -

Maus Nissan responded

Thank you for the amazing review, LCarter! We appreciate your business, and we are grateful to have you as a part of Our Maus Family! Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager

November 25, 2019

Visit Routine service and warranty work completed in a timely manner, complimentary car wash, comgortable editing area, very friendly staff checked to see More

by pacerracers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Nov 26, 2019 -

Maus Nissan responded

Thank you for the great review, Pacerracers! We appreciate you being a part of our Maus Nissan Family! Have a blessed day! - Paul DaRocha, Loyalty Manager

November 24, 2019

Bad business practice They allowed me to sign a contract and drive home a new truck for 2 weeks and than told me they could not get a financed and I could no longer keep th More

by tsuch31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Ginley, Kevin Leon, Daniel Utrobin
Nov 25, 2019 -

Maus Nissan responded

TSuch31, we certainly apologize if you had a bad experience with us. We care about serving all of our guests like family, so a manager will be reaching out to you shortly. We never put a vehicle on the road that we do not believe can get financed; however, it is the banks themselves who have final lending approval. In the meantime, if you have any other questions or concerns, please reach out to me directly. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

November 24, 2019

job well done over the top. sean is great a man of his word. I wont even look anywhere else but maus thank you for all your help and my sales pro was matt Boylan h More

by vtl318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Ginley, MATT BOYLAN
Nov 25, 2019 -

Maus Nissan responded

Congratulations on your new vehicle, VTL318! We appreciate your business, and the amazing review- especially for recognizing Sean and Matt! We are so grateful that you are a part of Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

November 22, 2019

Keeping me informed Was not happy with my service manager. Two missed appointments and then took over 45 minutes to pay my bill and then only after I had to call twice a More

by gkous419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katrina Atkinson
Nov 23, 2019 -

Maus Nissan responded

Gkous419, we apologize if you had anything less than a truly exceptional experience with us. Normally, we follow a well-rehearsed process to serve our guests, but sometimes hiccups do occur. We would need more information to address your specific concerns, so please contact me directly, and I will see what can be done to help you. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

Nov 25, 2019 -

Maus Nissan responded

Gkous419, we apologize if you had anything less than a truly exceptional experience with us. Normally, we follow a well-rehearsed process to serve our guests, but sometimes hiccups do occur. We would need more information to address your specific concerns, so please contact me directly, and I will see what can be done to help you. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

November 22, 2019

Great experience again Came to this dealership because of the salesman Chad. I have known him for over 20 years and bought multiple cars from him and always been satisfied w More

by chefjoeyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad W. , Sean Ginley
Nov 22, 2019 -

Maus Nissan responded

Congratulations on your new vehicle, chefjoeyb! Thank you for the great reveiw, and for the opportunity to serve you once again! Welcome back to Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

November 22, 2019

Awesome Every time i need something they are always ready and knowledgeable to make it happen. I would Always recommend them. Never a hesitation from them. More

by Mdickey25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Nov 22, 2019 -

Maus Nissan responded

Thank you for the great review, Mdickey25! We appreciate the opportunity to serve you and your vehicle! Thanks for being part of Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

November 22, 2019

Poorly Been there twice and they can’t find the problem basically telling me to go elsewhere and don’t even try to help pay for it. Offered to sell me a Nis More

by Alruch
Recommend Dealer
No
Employees Worked With
John Thorne
November 22, 2019

Warranty work and oil change Dropped off 2018 Rougue for routine oil change and recall notice. Also had problem starting the vehicle, Drew authorized a loaner vehicle while servi More

by Feemitch1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Kazary, Lance Johnson
Nov 22, 2019 -

Maus Nissan responded

Thank you for the 5-Stars, Feemitch1! We appreciate the opportunity to take care of your vehicle and provide you the 'Maus Difference!' Welcome to the Family! - Paul DaRocha, Loyalty Manager

November 21, 2019

Just amazing I went into the dealership with very low expectations I left in a brand new 2020 Nissan Altima. I could not be any happier they gave me a reasonable p More

by luckydill123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damir Kalabalukovic, Colby Matthews, Nick Bentley
Nov 21, 2019 -

Maus Nissan responded

Congratulations on your Brand New 2020 Nissan Altima, luckydill123! We love that you are so happy! Thank you for your business, and the great review! Welcome to Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

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