Maus Nissan

Felt pressured and lied to I was promised a price over the phone after telling all my needs. I was assured I would be ok as long as I came in Black Friday. I said are you sure. I was promised a price over the phone after telling all my needs. I was assured I would be ok as long as I came in Black Friday. I said are you sure. The answer was yes. Until I got there and it was all a scam to get me there. A widow all by myself talked into a payment I could barely afford and a credit card on top of it all. With a zero % promised. Until I found out it only for a year and then 18.75% after that. AND a four year lease that I had to purchase the bumper to bumper for for the fourth year. A dirty car to drive home in and my license plate which couldn’t be transferred that day. And then the forgot to give it to me and I had to wait for them to bring it to me the next day which made me almost late to my granddaughter recital in Orlando. Horrible. Stressful experience. And I’m a loyalty customer too. My third car from Maus and 6 th Nissan That meant nothing as well. Plus the windows weren’t tinted and I have to go back and have that done. Another 40 minute ride. More

Great service Alot of extras for money. Staff was very friendly and accommodating. This was my 2nd new car from this dealership and I'm very pleased. Alot of extras for money. Staff was very friendly and accommodating. This was my 2nd new car from this dealership and I'm very pleased. More

Thank you! I just had to come on for some minor service. I was treated very well by all the employees who saw me. They made me feel like I was part of the family I just had to come on for some minor service. I was treated very well by all the employees who saw me. They made me feel like I was part of the family. Thanks again. More

Service All services where not completed and after calling dealership twice I was basically told we are sorry we made a mistake. But in my eyes it was more t All services where not completed and after calling dealership twice I was basically told we are sorry we made a mistake. But in my eyes it was more than mistake . The tires on my truck where not rotated I was told I need new tires that’s your opinion I had tires looked at by 3 other place not 1 said I need tires just Maus if Maus would have checked my tires correctly you would have seen the screw that was in my tire. So in my opinion no one checked my tires correctly. So that lead to me having a flat tire. But a service manager said to me , we just made a mistake . More

Worst buying experience I've ever had Worst dealership I've ever set foot in. Every employee I dealt with was very polite and super friendly... But buying my car was the single worst buyin Worst dealership I've ever set foot in. Every employee I dealt with was very polite and super friendly... But buying my car was the single worst buying experience I've ever had. There was little to no attention to detail when the paperwork was done. The finance department was absolutely horrible. Wrong name was listed 1st on registration changing the renewal date. So I lost months off my tag for no good reason. I had to return to the dealership countless times to resign contracts due to incorrect information being entered. There is still some incorrect information on the final contract but finance decided it was "good enough". Lack of communication between employees and to customers. Service department was ok other than the car wash. It was pointless. They missed an entire quarter panel. Looked like they washed it in the dark. More

Oil change My oil change was done in a very reasonable amount of time. Katrina my service advisor was amazing very thorough very personable. Definitely a positiv My oil change was done in a very reasonable amount of time. Katrina my service advisor was amazing very thorough very personable. Definitely a positive experience More

Very patient with us and very nice thank you again we love our car. Thank you for everything you have done we will definitely come back soon for another car someday. love our car. Thank you for everything you have done we will definitely come back soon for another car someday. More

It’s was awesome My salesman Nick who sold me my 2012 Silverado was great. Not pushy at all, answered all my questions great and anything he couldn’t answer another g My salesman Nick who sold me my 2012 Silverado was great. Not pushy at all, answered all my questions great and anything he couldn’t answer another great maus Nissan worker answered it for me. I would Definitely refer anyone to a Maus family dealer and Nick for a salesmen again. More

Pathfinder Experience Maus Nissan is a five star dealership experience. They welcome you at the door and work with you every step in purchasing a new vehicle. I was fortuna Maus Nissan is a five star dealership experience. They welcome you at the door and work with you every step in purchasing a new vehicle. I was fortunate enough to have Carrie as a sales representative and she was informative and very professional. More

Wonderful experience Katrina is very professional and helpful. The service was quick and efficient. I have no complaints with the service department. I always leave a happ Katrina is very professional and helpful. The service was quick and efficient. I have no complaints with the service department. I always leave a happy camper with my service!! More