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Maus Nissan

New Port Richey, FL

4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

December 06, 2019

Kudos to Dalton and Danny Great experience! I talked over the phone with Dalton the night before buying my car, and discussed some of my needs. Next day we went over and as More

by Leni Altoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Dalton Pletscher, Daniel Utrobin, Steven Barranco
Dec 06, 2019 -

Maus Nissan responded

Congratulations on your new car, Leni! Thank you for trusting us, especially Dalton and Danny, to take care of your needs! Welcome to Our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 06, 2019

Great customer service! Awesome staff, I took my car in for an oil change and they also fixed some clips in the front of my car (behind the fenders) and the weather strip for More

by Cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Dec 06, 2019 -

Maus Nissan responded

We're so pleased that you had a great experience with our Service Department, Cecilia! We look forward to helping you again in the future. Thank you for being a part of Our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 06, 2019

Great team at Maus I am very happy with the service, they keep you informed of every step. Nice to also get a free car wash even with routine services. Need to have mo More

by Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Dec 06, 2019 -

Maus Nissan responded

Thank you for the great review, Robbie! We appreciate your business, and your feedback- I'll look into the donuts situation! Thanks again for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 06, 2019

Always my favorite car dealership Always an amazing experience. They always help me plan out all my future appointments and plan spending. They make sure that I have everything up to d More

by Jesster132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennie Acosta
Dec 06, 2019 -

Maus Nissan responded

Thanks for the great review, Jesster132! We strive to serve every guest like Family, and we are so happy that this was your experience! We look forward to helping you again in the future, and have a blessed day! -Paul DaRocha, Loyalty Manager

December 05, 2019

Wonderful Service is always a great experience. My service writer is wonderful to work with. Maus has the customers best interest at heart I recommend ‘this dea More

by dlcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Dec 05, 2019 -

Maus Nissan responded

Dlcasey, thank you for such a kind review! We strive to give our customers a truly exceptional experience, and we're so glad that you had that you felt the 'Maus Difference.' Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 04, 2019

Good customer service I do all my car services in mass Nissan good customer service friendly work place good management great car dealership good cars on gas mileage More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maus Jr., Steven Barranco, Jennie Acosta, Katrina Atkinson, Tiffany Norori, Paul Guglielmo
Dec 04, 2019 -

Maus Nissan responded

Thank you for the great review, Mel! We appreciate your business, and we look forward to serving you again in the future! Thanks for being a part of Our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 04, 2019

Car wasn't starting properly My concerns were listened to and addressed, however I was charged for diagnostic service, wasn't happy about that and my car wasn't cleaned properly. More

by coachbag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Acosta
Dec 05, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a review, and we appreciate the feedback, Coachbag! Like most service departments, we do have a fee for diagnostics; however, if you choose to have the repair done here, (or if the repair is covered under warranty), then there is no separate or additional charge for the diagnosis. We do apologize if your vehicle was not cleaned well enough; please let us know when you will be in the area, and we will gladly refresh your car! Thank you again, for being part of the Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 04, 2019

Routine service for my 2016 Nissan Senta- All went very well Service Center is well organized and well run. I have had service pro Lance Johnson previous and today he provides excellent, professional service. xx More

by domalley440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Dec 04, 2019 -

Maus Nissan responded

Thank you for the great review, Domalley440! We are glad that you have enjoyed your experience with our service department, and appreciate you recognizing some of it's stars: Lance and Drew! Thanks for being a part of our Maus Nissan Family! Have a blessed day! - Paul DaRocha, Loyalty Manager

December 04, 2019

Relieving My daughter purchased a vehicle a year ago. Then she acquired a teaching job in China. So I had to take over payments, maintenance etc... When I took More

by nyree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Dec 05, 2019 -

Maus Nissan responded

NYREE, we thank you for your kind and sincere review! Thank you for recognizing our customer-focused staff- they truly make a difference. We are so very glad that your experience reflected what we strive to accomplish every day! We appreciate you being a part of our Maus Nissan Family, and we look forward to serving you again in the future. Have a blessed day! - Paul DaRocha, Loyalty Manager

December 02, 2019

I felt extremely pressured to purchase the vehicle. I Purchased a 2018 Nissan frontier desert runner. It had a dent in the fender, I received no allowance for that. The truck was advertised as is for 20 More

by Desertknight4
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aldo Rrethatakaj, Cristian Martinez
Dec 03, 2019 -

Maus Nissan responded

Congratulations on your 2018 Frontier, Desertknight4! We appreciate the opportunity to earn your business, and we know that you will get great use from that Desert Runner edition! A sales manager will call you to address your specific concerns; however, please note that we do wholesale-pricing to the public, so cosmetic imperfections in our pre-owned vehicles are already taken into account when pricing the vehicle to market. If you have any other questions, please contact me directly. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

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