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Maus Nissan

New Port Richey, FL

4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

December 19, 2019

Another Great Experience Once again, Lance and the crew took good care of my car. For once, I was just in for routine maintenance. They even washed/vacuumed it out pretty dece More

by Ollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson, Todd Carlton
Dec 19, 2019 -

Maus Nissan responded

Thanks for the great review, Ollie! Lance and the crew all do a phenomenal job, thank you for recognizing them! We appreciate your trust in our service, and thank you for being a part of our Maus Nissan Family! Have a blessed day! - Paul DaRocha, Loyalty Manager

December 19, 2019

service no matter what day i make my appt John throne treats everyone as if they are the only ones waiting which we all know that waiting for service is drawn More

by Db1988.jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Dec 19, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a review, Db1988.jd! We appreciate you trusting us to care for your vehicle, and for recognizing the great work John does for our guests! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 18, 2019

Love this place Let me start off by saying, this is the first dealership where I didn’t feel like I was just there because they want my money. The service advisors we More

by wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Keith Walker, John Thorne, Amanda Ravenscroft, Anthony Falco, Jeremy Kettels
Dec 18, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, Wade! We appreciate your business, but even more importantly- we appreciate you recognizing the effort we make to provide our guests with a truly exceptional experience! Thank you for being part of our Maus Nissan Family, we look forward to helping you when you're ready for your next vehicle, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 18, 2019

Oil change Went in for an oil change. Now I’ve been back twice for a oil leak and still leaking. I will be calling them again tomorrow. More

by hap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Thorne
Dec 18, 2019 -

Maus Nissan responded

Hap, we can see that you are frustrated with your service experience. We do not have a record of a 'hap' visiting us, so we will need more information to address your concern. Please contact me directly, and I will be happy to help. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

December 18, 2019

Great staff & facility/WAY OVER BOOKED!! This is my first time to this dealership and I booked my appointment online for a tire rotation. I arrived on time, checked in and they took my car aw More

by tropicaldreamer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennie Acosta
Dec 18, 2019 -

Maus Nissan responded

We appreciate you taking the time to leave us a review, TropicalDreamer2. With the holidays, we've experienced increases in service traffic leading to extended wait times. You should have been given an estimate of the wait time when you arrived, and kept informed throughout your wait. A manager will reach out to you soon, but in the meantime, if you have any more concerns, please call me directly. Thank you and have a blessed day. -Paul DaRocha, Loyalty Manager, 352-403-4811

December 18, 2019

Everything went nice and smoothly. Everything went great I got a oil change tire rotation and they fix the carpet in the inside I'm hoping that it doesn't happen again. More

by Ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, Chad Wyszynski, Russell Cherry, Katrina Atkinson
Dec 18, 2019 -

Maus Nissan responded

Ginny, thank you for the great review! Thanks for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 17, 2019

Everyone was friendly and nice I really love my new ride Elizabeth was really good very helpful and accommodating Everyone at the dealership was very helpful and accommodating also More

by GENEANDBECKY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, Elizabeth Berumen
Dec 18, 2019 -

Maus Nissan responded

Congratulations on your brand new vehicle, Gene and Becky! Thank you for the opportunity to earn your business, and thank you for recognizing the great job Elizabeth and Nick do for our guests! Welcome to Our Maus Nissan Famiyl, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 17, 2019

Great dealership!!! Great dealership and very good service.I am very happy. Gary helped me a lot in everything. I recommend this place. You will always get a good price More

by KITAEWA63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Gary Bernhardt
Dec 18, 2019 -

Maus Nissan responded

Congratulations KITAEWA63! We appreciate the opportunity to earn your business, and for recognizing the great work Gary does for our guests! Welcome to Our Maus Nissan Family, and have a blessed day! -Paul DaRocha, Loyalty Manager

December 14, 2019

I’m a customer for 2 years I recommend maus nissan because they was a blessing because when I was in a bad situation they help me to get a car and I still have it and I always t More

by MaryTere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Acosta
Dec 17, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a review with all the stars, Mary! We appreciate the opportunity to earn your business, and look forward to serving you and your vehicle for years to come! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 13, 2019

Oil changes Tiffany was my awesome customer service rep. She checked me in and out. The time estimated for the oil change was exact. Jeslyn Myers in parts, was v More

by johnh219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori, Jeslyn Myers
Dec 13, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, John! Tiffany and Jeslyn both do a fantastic job, thanks for recognizing them! We appreciate the opportunity to serve you the "Maus Difference,' and we look forward to taking care of you and your vehicle in the future. Thank you for being part of our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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