Back

Maus Nissan

New Port Richey, FL

4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,423 reviews

January 14, 2020

Friendly and professional service. . Katrina , our advisor is outstanding. She handles both of our cars. We have both cars at this dealer and will continue to so particularly because of the outstandi More

by E Family
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson
Jan 14, 2020 -

Maus Nissan responded

Thank you for taking the time to leave such a wonderful review, E Family! We appreciate your trust, and thank you for recognizing Katrina's hard work! We look forward to serving you again, thanks for being part of our Maus Nissan Family, and have a blessed day! -Paul DaRocha, Loyalty Manager

January 13, 2020

i bought 3 cars from them in past now i won't even recommend to my enemy all the good people are gone they are at this place to rip people off More

by highpointminimart@yahoo.com
Recommend Dealer
No
Employees Worked With
Drew Ruggiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : very poor, Dave Schwartz, Ilan Velez, Kathy White, Sebastian Richards, Michelle Ocinaldi
Jan 16, 2020 -

Maus Nissan responded

Mr. Rahman, we can see that you are upset and would like to help. A service manager will reach out to you shortly to address your concerns. In the meantime, if you have any other questions, please contact me directly, and I will be happy to assist you. Thank you, and have a blessed day.- Paul DaRocha, Loyalty Manager

January 13, 2020

When we bought the car it came with lifetime free oil changes. This is the scam, if you don't fix the list of items they say needs replacing. They threaten to void your warranty. This is one in a long More

by papa.bear13
Recommend Dealer
No
Employees Worked With
Katrina Atkinson
Jan 16, 2020 -

Maus Nissan responded

Papa.bear13, we can see that you are upset and would like to help. We don't have any record of a pap.bear13 email in our system, so please contact me directly, and I will be happy to help. To clarify, we do not void your warranty, but our advisers will make service recommendations to help you keep your vehicle within the manufacturers's factory warranty. Please let me know if you have any other questions or concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

January 13, 2020

The service deptartment was excellent. They were thorough, kept us informed of the problems and made sure we had a rental to get us home. More

by Thuffster1
Recommend Dealer
Yes
Employees Worked With
Jennie Acosta
Jan 14, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us a review, Thuffster1! We are so pleased that you had a great experience, and we look forward to serving you and your vehicle next time. From start to finish, we treat our guests like family- that's the 'Maus Difference!' Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 13, 2020

appreciate the work done..however,would always prefer honesty when its comes to the amount of time the repairs will take. Quoted 2 to 3 hrs...but it took 4 plus hours... More

by mmankafas
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jan 14, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us a review, mmankafas. We understand that your time is valuable, and apologize if you experienced any inconvenience, due to the wait. A manager will reach out to you shortly, but if you have any other questions or concerns, please call me directly, and I will gladly help. Thank you for being a part of our Maus Nissan Family, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

January 13, 2020

Excellent customer service! Love the way Jennie handle the issues I had with the SUV. She is my favorite! Love the lobby and the atmosphere! More

by sedeia123
Recommend Dealer
Yes
Employees Worked With
Jennie Acosta
Jan 14, 2020 -

Maus Nissan responded

We appreciate you for taking the time to leave us a review, Sedeia! Thank you for your trust, and we look forward to serving you and your vehicle again. Jennie does a fantastic job for all her guests, thank you for recognizing her! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 13, 2020

I have never been treated as kindly at any other dealer in my life. They worked it out so that I could afford a new car instead of a used one. Bless their little hearts. More

by judymail1234
Recommend Dealer
Yes
Employees Worked With
JD Castle, Jerreld Jenkins, Nick Bentley, David Kaminski
Jan 14, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new car, Judy! Thank you for the opportunity to earn your business, and thank you for your kind words! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 13, 2020

Last week I got my oil change and had to have some recall reprogramming done on my car. The customer service representative said it would take up to two and a half hours so I booked the shuttle service. I do More

by Nell
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Jan 14, 2020 -

Maus Nissan responded

Thank you for taking the time to leave a review, Nell! We appreciate your trust, and look forward to serving your and your vehicle again. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 13, 2020

Service was great. John Thorne is the best and a main reason we keep coming back. Your Maus care program is great and easy to use. More

by dpatchin
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jan 14, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us a review, dpatchin! We appreciate you entrusting us with the care of your vehicle, and thank you for recognizing the great work John does for our guests! Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 12, 2020

The sales manager and Kevin k are a great team they worked so hard to get me into a new truck they went over the top and very helpful to get the job done right More

by jerrythomas4
Recommend Dealer
Yes
Employees Worked With
Chad sales manager, David Kaminski
Jan 13, 2020 -

Maus Nissan responded

Thank you Jerry, this is wonderful to hear. We're so happy that Kevin and our team were able to assist you getting into your new truck. Thanks for recognizing them- they are all dedicated to providing truly exceptional service. Congratulations on your new vehicle and welcome to the Maus Family!!

...
247
...