Maus Nissan

Nissan is great. Every time that I go in there they always treat me so nice. And they always tell me exactly what's going on with my car and they always keep me updated. love you guys!! always treat me so nice. And they always tell me exactly what's going on with my car and they always keep me updated. love you guys!! More

Damir is a great sales person! He was very patient with me when I was thinking about the situation to buy a new car! He is great! I would recommend him to all my friends and family and he used every way po me when I was thinking about the situation to buy a new car! He is great! I would recommend him to all my friends and family and he used every way possible to help explain the offer where I would understand it leading this was my second car purchase. My finance manger David was great too! Both employees were able to relate to me too. They both talked to me and I felt like we I knew them for a long time but just met them! I was very comfortable with them helping me More

Always Amazing I love being a part of the Maus family. There is never any hassle when I take my vehicle in for any maintenance. If I don't have the money to do a c I love being a part of the Maus family. There is never any hassle when I take my vehicle in for any maintenance. If I don't have the money to do a certain service I always have the option to bring it back when it's more convenient for my pocketbook. Lance is my "go to" guy and he always makes me feel welcomed and a pleasure to deal with. More

Liz was incredibly patient with me and worked with me to get exactly what I wanted. Great experience with Maus Nissan. Thank you again Liz for everything!!! get exactly what I wanted. Great experience with Maus Nissan. Thank you again Liz for everything!!! More

The overall feel is very friendly and warm. Cassie was great too work with and answered all my questions. I have been with Maus Nissan for about 8 years great too work with and answered all my questions. I have been with Maus Nissan for about 8 years More

Passive/aggressive high pressure sales technique Luckily for me, my requirements for a car were few. Honestly, I would have been happy with a Toyota Corolla or a Honda Civic. I told this to the staff Luckily for me, my requirements for a car were few. Honestly, I would have been happy with a Toyota Corolla or a Honda Civic. I told this to the staff at Maus, and yet they persisted with a technique that was a version of 'What can I do to put you in this car today?' By my count six different people came by to ask me what they could do to get me to agree to buy the car that day. This despite the fact that I had articulated from the outset that I wasn't prepared to make a decision that day. I do bear some of the responsibility. I should have just thanked them for their time and gone and come back. But the fact of the matter was that I had a time pressure and I was okay buying a Sentra. At the point where I agreed to buy a car my wife and I were then made to wait for close to 30 minutes while we waited for someone on the Finance Team to assist us to complete the paperwork. Lastly, if anyone from Maus Nissan sales management reads this, I would encourage you to drop the 'I care about you, I want to be your friend' approach to sales. To be blunt, I don't go to a car dealership to make friends; I go to buy a car. Listen to what I am telling you, show me the car I want, don't waste my time, and send me on my way. More

It took 3 hours and 15 minutes for an oil change. No update while I waited until I asked at the two hour mark. I called the wrong maus nissan to complain and spoke with service manager corey. He was nic update while I waited until I asked at the two hour mark. I called the wrong maus nissan to complain and spoke with service manager corey. He was nice and listened to me. Said he would have brandon call me but he never did. Tiffany implied it was my fault for coming on a saturday. I would never buy a car there due to the service department. My can't you create an app for customer to login and hold their place and provide a rough time when they will be doing the service. More

Excellent Customer service! Only issue I experienced was the service tech did not check my tire pressure when the rotation was done! Courtesy ride was very convenient the service tech did not check my tire pressure when the rotation was done! Courtesy ride was very convenient More

Great service, big selection of vehicles to choose from and super Maus Service! BIG THANKS Chris Hudson and the whole crew, we love our Rogue! and super Maus Service! BIG THANKS Chris Hudson and the whole crew, we love our Rogue! More

Generally the service went fine. However the tech dirtied the inside of the car and didn’t clean it up and apparently no one checked before returning it to me. I was late and didn’t have time to t dirtied the inside of the car and didn’t clean it up and apparently no one checked before returning it to me. I was late and didn’t have time to talk to them about it More