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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

March 10, 2020

I’ve been with this company since 2016 & I was satisfied, I went back again to trade in my car & as always they make it work, I love my new car it’s perfect 👌 & also Carl is the BEST he made me feel so comf More

by Wailani
Recommend Dealer
Yes
Employees Worked With
JD Castle, Dave Schwartz, Carl Wolf
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Mar 12, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new car at Maus Nissan of New Port Richey, Wailani! We deeply appreciate your continued trust and business, and we thank you for your wonderful review! Carl does a fantastic job for our guests- thank you for recognizing him! Welcome back to our Maus Nissan Family, and we look forward to serving you again, soon! Have a very blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

I had a terrible noise when driving....Problem with rim/tire. Car was repaired promptly. Love the Maus Care Appreciate vacuum and wash! Excellent service!!👍 More

by kissgatr
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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Mar 12, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Kissgatr! We appreciate your trust, and thank you for your kind review! Welcome back to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

As he usually does, Lance continues to exceed my expectations during my service visit by addressing an additional issue with my vehicle. Thank you for your attention to detail. More

by j_w_yount
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
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Mar 11, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department here at Maus Nissan of New Port Richey, J_W! Lance does a fantastic job for our guests, thank you for recognizing him! Thank you for trusting us with your vehicle, and we look forward to serving you again, soon! We appreciate you being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

I highly recommend Maus Nissian to all my family and friends. The staff is very professional and honest. My over all experience was a five star. Happy customer!! More

by MLEYVA1076
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, John Thorne, Patrick Hennagir
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Mar 11, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, MLEYVA1076! We appreciate your trust, and are truly grateful for your recommendation! We welcome to our Maus Nissan Family, and we look forward to serving you, (and your friends and family), again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

The service was excellent. My service contact John always polite always on the ball you. Waiting time was a little long but that was acceptable More

by Bruce
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Mar 11, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department here at Maus Nissan of New Port Richey, Bruce! We appreciate your trust, and thank you for taking the time to leave us a review! John does a great job for our guests- thank you for recognizing him! We welcome you to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

Great people makes you feel like family service department also was outstanding the administration department was also great in lending me a loaner car thank you More

by Paulcecesr
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Leon, Tyler Maus, Chris Hudson, Patrick Hennagir, Dylan Wear
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Mar 11, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Paul! We appreciate the opportunity to earn your business, and Congratulations on your new vehicle! We thank you for taking the time to leave us such a wonderful review! All our staff are dedicated to providing everyone with a truly exceptional experience, and treating you like family- we are overjoyed to see how happy you are with your experience, and we look forward to serving you again! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2020

I have been going to Moss Nissan since 2017 and very happy with their service and their sales department. everybody is kind and courteous and eager to help awesome place to do business More

by postsriceman
Recommend Dealer
Yes
Employees Worked With
Ron Caltigirone
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Mar 09, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Postriceman! We appreciate the opportunity to earn your business, and thank you for taking the time to leave us such a wonderful review! We thank you for your continued trust, and look forward to serving you again, soon! Thanks for being a part of our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2020

I came in for regular service and got a BRAND NEW CAR!!! Service was wonderful. All doubts and questions were answered before I drove off! More

by Laryne.earle
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
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Mar 09, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new car at Maus Nissan of New Port Richey, Laryne.earle! We appreciate the opportunity to earn your business, and thank you for your wonderful review! Welcome back to our Maus Nissan Family, and we look forward to serving you again, soon! Have a very blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2020

Very stressful appointment. Why does my personal information disappear from your system. Why does my car have to be recorded. This makes me very paranoid like I am doing something guilty. Don’t More

by Neilspringhill
Recommend Dealer
No
Employees Worked With
Jennie Acosta
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Mar 10, 2020 -

Maus Nissan responded

Neilspringhill, we can see that you are upset and apologize if you had a bad experience. We certainly do not want to cause you any stress, in fact, we want you to feel as comfortable as family while you are here! I'm not sure about what you mean regarding personal information disappearing from our system, but I do know that we record the vehicles that come into the dealership to ensure your vehicle's condition leaves here as good as when it came in, and hopefully better! Your feedback is very important to us, and I would like to address the rest of your concerns, so please feel free to contact me directly, and I will be happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

March 09, 2020

Elizabeth was extremely professional & helpful. Unfortunately I was not offered enough for my Dad’s Nissan to make a sale. I would work with Elizabeth again in a heartbeat! More

by Mdavison610
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
Report | Print
Mar 10, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Mdavison610. Elizabeth does a fantastic job for our guests, thank you for recognizing her! We want to be your dealer, and our management staff are looking to see if we can get you more for your father's vehicle! If you have any other questions or concerns, please don't hesitate to contact me directly, and I will be happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

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