Back

Maus Nissan

New Port Richey, FL

4.5
3,201 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,201 reviews

January 20, 2020

They are always courteous and welcoming. Appointments are easy made with my phone. Their recommendations are on target, and service is promt, and completed on time. More

by jeepfyxer
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jan 21, 2020 -

Maus Nissan responded

Thanks for taking the time to leave us a review, Jeepfyxer! We appreciate your business and thank you for your kind words- especially for recognizing Tiffany and great work she does for our guests. All our staff here are dedicated to providing each guest with a truly exceptional experience, that's the 'Maus Difference!' Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 20, 2020

Lance Johnson is the best service rep. Every rep I ever had was not there the next time I needed service. He explained everything to me about my air conditioning and even came out to the car and sat with m More

by gnarleysmom7
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, Gnarleysmom7! We appreciate your trust and thank you for recognizing the great work Lance does for our guests. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 18, 2020

Went in to look at a few different vehicles. After trying out a few different options. The management and sales team were informative and very helpful in helping me decide the better option. I will definitel More

by TooTall
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Jovannie Jimenez, MATT BOYLAN, Cheri Mongillo
Jan 18, 2020 -

Maus Nissan responded

Congratulations on your new vehicle, TooTall! We appreciate the opportunity to earn your business, and thank you for taking the time to leave us such a wonderful review. Our staff are dedicated to providing each guest with a truly exceptional experience, and we are so happy you are pleased! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 18, 2020

I have personally purchased two cars in the last 18 months from Maus Nissan of Newport Richey Management and sales personnel are always professional and friendly. The service department is the best! More

by Ribbin1
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Jovannie Jimenez, Alanna Lee, Ron Caltigirone, Katrina Atkinson
Jan 18, 2020 -

Maus Nissan responded

Congratulations on your vehicles, and thank you for your wonderful review, Ribbin1! We are grateful to have you as a part of our Maus Nissan Family. Have a blessed day! - Paul DaRocha, Loyalty Manager

January 17, 2020

Came for oil change and promised car wash. Oil change ok but no car wash? I never said anything but was disappointed. The car was never washed. More

by Pbottig1
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Maus Nissan responded

Thank you for taking the time to provide us with your feedback, Pbottig1. We appreciate your trust, and look forward to helping you again, soon. We are aware of the mix-up with service wash, and are working to rectify the issue. Please contact me directly, and we will be happy to clean your vehicle the next time you are in the area. Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

January 17, 2020

Pretty disappointed about how long after my appointment time 1 1/2hours that my car was finally worked on over 2 1/2 hours SAD More

by marco3222
Recommend Dealer
No
Employees Worked With
Watching the mechanic appeared to do thorough job, Jennie Acosta
Jan 17, 2020 -

Maus Nissan responded

Thank you for taking the time to provide us with your feedback, Marco3222. We can see that you are disappointed with the wait times for service and apologize if it caused you any inconvenience. We are aware of the delays and are working towards a solution going forward. If you have any other questions or concerns, please do not hesitate to contact me directly, and I will be happy to help. Thank you for being part of our Maus Nissan Family, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

January 17, 2020

Great dealership with great staff. They were very friendly and Alaways so attentive. They took care of me and always kept me aware of the progress More

by Drodri7335
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jan 17, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us a review, Drodri7335! We appreciate you trusting us with the care of your vehicle, and look forward to serving you again. Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 17, 2020

Had a dead battery on a rogue I've only since August. Attentive and fixed quickly. Appreciate the courtesy shuttle, they were fast and ready. More

by lindsaypayne1019
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jan 17, 2020 -

Maus Nissan responded

Thanks for taking the time to leave a review, Lindsay! Our staff are dedicated to providing you with a truly exceptional service experience- that's the 'Maus Difference!' We were happy to help you with your battery issue and get you a shuttle! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 17, 2020

Very courteous and willingness to work with me on new Florida residency requirements. Results oriented! Would have liked more assistance with navigation service before leaving lot. More

by SWEIDNER53117
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Ron Caltigirone, Jennie Acosta, Amanda Ravenscroft
January 16, 2020

Ultimately I love my truck, however I am.left with buyers remorse after I took a closer look at the inflated price. Considering I paid $10000 more than the internet price. More

by mmamonster1222
Recommend Dealer
No
Employees Worked With
Kevin Leon, Jerreld Jenkins, Ron Caltigirone
Jan 16, 2020 -

Maus Nissan responded

Mmamonser1222, we can see that you are unhappy, and we would like to help. A manager will reach out to you as soon as possible, but if you have any other concerns in the meantime, please don't hesitate to contact me directly. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

...
223
...