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Maus Nissan
New Port Richey, FL
2,930 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,930 reviews
August 13, 2019
Great dealership! Cristian Sanchez is the best! I want to say thankyou to Cristian Sanchez he was very professional and informative and detailed about the vehicle we wer interested in. Every questio I want to say thankyou to Cristian Sanchez he was very professional and informative and detailed about the vehicle we wer interested in. Every question was answered fully. Cristian made our visit very pleasant thankyou nissan for having such a great staff.we definitely will be spreading the word! More
by Shaun banks
Helpful August 12, 2019
Amazing first experience This was my first dealership visit and getting a new car, and everyone that spoke and worked with me was very helpful and made my experience great. Da This was my first dealership visit and getting a new car, and everyone that spoke and worked with me was very helpful and made my experience great. Dalton made sure he was able to put my family and I in exactly what we wanted and needed. More
by cassandra.kaitlyn18
Verified CustomerEmployees Worked With
Dalton Pletscher
August 11, 2019
Simple oil change and point inspection - found bad stuff I already submitted something to some other message I got from Maus - did not get any acknowledge of receipt. So again ... I purchased a low mileage I already submitted something to some other message I got from Maus - did not get any acknowledge of receipt. So again ... I purchased a low mileage 2012 Frontier privately, and for the past year have been using Walmart for oil changes. Thought I should become familiar with a local Nissan dealer for future work. I scheduled an oil change with multi point checks. In the list of suggested further work, there was two items I could do on my own. They said I needed to change my cabin air filter and the engine oil filter. When I got around to it, went to change my cabin air filter, and there was none. I think they should have mentioned that, and not just suggested it be replaced. Perhaps they took it out, and just left it out. I do not know. I then went to check the engine air filter, and found that it was not fastened properly. The clips at the top were clamped, but the plastic fingers at the bottom were not attached. I could see the bright orange flange of the filter when I opened the hood... 1/2 " open...allowing unfiltered air into my engine. have a photo of this... So this is my reason for such a negative review. More
by Bob.capp.junk
Employees Worked With
Jennifer Mandaj, Reinaldo Berrios
August 11, 2019
The best Nissan dealer I have ever been!!! My experience at Maus Nissan was the best of any dealership I have been to. Russell Cherry was excellent to work with and one of the coolest as well. My experience at Maus Nissan was the best of any dealership I have been to. Russell Cherry was excellent to work with and one of the coolest as well. Keith Walker (finance department) got the payment I wanted to be and excellent to work with. And lastly Dave Schwartz (finance department) excellent to work with, went through all the paperwork thoroughly with me and was able to add a additional 10 year/100,000 extended warranty for a couple dollars extra while staying in my monthly payment. More
by d.augustine
Employees Worked With
Keith Walker, Dave Schwartz, Russell Cherry
August 08, 2019
Too long Everyone was extremely nice but I was told my wait time would be one hour to one and a half hours. Normal for my last maintenance. No more was done th Everyone was extremely nice but I was told my wait time would be one hour to one and a half hours. Normal for my last maintenance. No more was done than normal. I checked in a half hour early and came away three and one half hours later. My husband was on the phone calling the dealership to look for me knowing I have health issues. The drive was approximately 45 minutes. Not happy. More
by abauto_41179
Employees Worked With
Katrina Atkinso, Jerreld Jenkins
August 07, 2019
Excellent customer service. The customer service employees are very respectful, friendly and professional. The oil change service for both vehicles was performed in a minimum tim The customer service employees are very respectful, friendly and professional. The oil change service for both vehicles was performed in a minimum time. We enjoyed the free coffee and water. I will highly recommend this place to friends and family. Thank you for providing an excellent job to customers. I hope to see you soon!!! More
by DONEOMR
Employees Worked With
Jennifer / customer service
August 06, 2019
Everyone was great. Very helpful due to our situation Very good experience. Got the best deal for our situation. Even worked to get is gap at a lower cost so that we was fully covered. Very good experience. Got the best deal for our situation. Even worked to get is gap at a lower cost so that we was fully covered. More
by Marcus 05
Employees Worked With
Kevin Leon, Dalton Pletscher
August 06, 2019
Above and beyond Other dealerships could learn a thing or four from Maus Nissan 9:00 AM appointment in and out in under 45 minutes Coffee and donuts to boot John T Other dealerships could learn a thing or four from Maus Nissan 9:00 AM appointment in and out in under 45 minutes Coffee and donuts to boot John Thorne my service advisor never tried to up sale me More
by Terry
Employees Worked With
John Thorne
August 05, 2019
Amazing! I loved the service here! It was quick, respectful, clean, and just overall fantastic! John Thorne was a fantastic service advisor and I loved working I loved the service here! It was quick, respectful, clean, and just overall fantastic! John Thorne was a fantastic service advisor and I loved working with him! More
by emmacavanagh
Employees Worked With
John Thorne
August 02, 2019
Great! Katrina, my service advisor, is just amazing. Always helpful, straightforward and accommodating. To be honest, it is her help and that of the staff th Katrina, my service advisor, is just amazing. Always helpful, straightforward and accommodating. To be honest, it is her help and that of the staff that will have me coming back,to Maus for our next vehicle. More
by geojet707
Employees Worked With
Katrina
