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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,422 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,422 reviews

April 16, 2020

Excellent service, very helpful staff,Service provided Excellent service, very helpful staff, Service provided within 20 minutes of my calling to schedule service ! All that and a car wash too, thank you More

by Kitchkate
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Report | Print
Apr 17, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Kitchkate! We appreciate your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We are very pleased that you are so happy, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 16, 2020

I waited 2 hours for an oil change, never talked to an advisor, had to ask where my truck was and who my advisor was. More

by kadams75721
Recommend Dealer
No
Employees Worked With
No idea who my advisor was
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Apr 16, 2020 -

Maus Nissan responded

Kadams75721, we can see that you are upset and apologize if you had a bad experience. A service manager will reach out to you as soon as possible, but in the meantime, if you have any other questions, please do not hesitate to contact me directly, and I will be happy to address your concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

April 16, 2020

Our experience at Nissan was excellent! We followed Lance from Toyota to Nissan. We like him and his professionalism. He goes the extra mile and really takes care of us. Very happy with our experience at More

by Tred578
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
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Apr 16, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Tred578! We appreciate your continued trust, and we thank you for your kind words. Lance does a fantastic job for our guests- thank you for recognizing him! We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon. Thank you for being a valued member of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 16, 2020

Very good service from Lance with the glasses. Very attentive and very nice. I would prefer to see him each time I need to go there More

by kapalina1995
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Report | Print
Apr 16, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, kapalina1995! We appreciate your continued trust, and we thank you for taking the time to leave us a review! Lance does a fantastic job for our guests- thank you for recognizing him! We appreciate you being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

April 16, 2020

change oil We’re good Serwis John T is good take care of my car.CHANGE MY OIL ,GIVE ME THE CAR REPLACE ,EVRAR YONE ITS PROFESSIONAL AND FRIENDLIES More

by JOANNALUKAWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Apr 16, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Joannalukawski! We appreciate your continued trust, and we thank you for taking the time to leave us a review. John does a fantastic job- thanks for recognizing him! We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 14, 2020

Everybody was polite and pleasant to talk to you and very professional and made me feel very comfortable and work with me on everything and walk me through step by step on things especially Chris Hudson More

by NROB49
Recommend Dealer
Yes
Employees Worked With
Dave Schwartz, Cheri Mongillo, Jason Rodriguez, John Thorne, George Brogel, Chris Hudson
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Apr 14, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, NROB49! We appreciate your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and Chris H is no exception- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 13, 2020

GREAT DEAL GREAT CAR CARRIE PAULSON IS TRULY A SALES PROFESSIONAL. SHE IS VERY KNOWLEDGEABLE AND WILL ALWAYS HELP YOU GET THE BEST DEAL. LOOKS OUT FOR YOUR BEST INTEREST. More

by MVNINFLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ginley, Carrie Poulsen, Dave Schwartz
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Apr 13, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, MVNINFLA! We appreciate the opportunity to earn your business, and we thank you for taking the time to leave us such a wonderful review! Carrie and Sean both do a fantastic job taking care of our guests- thank you for recognizing them! We are overjoyed that you are so happy with your experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family and have a blessed day! - Paul DaRocha, Loyalty Manager

April 13, 2020

Maus family is of good character and that is why I choose to support them. Both sales and service are very professional and courteous. I have traded up a couple times over the last three years and finally More

by Jefrey1968
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Daniel Utrobin, Lance Johnson
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Apr 14, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new 4x4 Nissan Frontier at Maus Nissan of New Port Richey, Jefrey1968! We appreciate the opportunity to earn your business, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy with your truck and your experience, and we look forward to serving you again, soon! Enjoy that blue beast of a truck! We are grateful to have as a part of our Maus Nissan Family. Have a very blessed day! - Paul DaRocha, Loyalty Manager

April 13, 2020

I was lied to by trevor over the phone.just to get me into the dealership. Also had an appointment set with him I was told I would be dealing straight with him.could not show for appointment. I was real More

by robert snyder
Recommend Dealer
No
Employees Worked With
Trevor Gorhan
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Apr 13, 2020 -

Maus Nissan responded

Mr. Snyder, we can see that you are upset, and apologize if you've had a bad experience. We will have a manager reach out to you shortly, but in the meantime, if you have any other questions or concerns, please do not hesitate to contact me personally, and I will be happy to help. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

April 11, 2020

Ray Gierke just the most amazing God inspiring experience I broke down in the front of the Nissan dealer last night nice gentleman from the dealership Ray Gierke help push my car out of the US-19 and then ga More

by dreamlover6694
Recommend Dealer
Yes
Employees Worked With
Lance Wallace, Aldo Rrethatakaj, Linda Vulcanoff, Ray Gierke
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Apr 11, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Mrs. Frank! We appreciate the opportunity to earn your business, and we thank you for taking the time to leave us such a wonderful review! Ray, Aldo, Linda, and Lance, all do a great job for our guests, and we thank you for recognizing them! We are so very grateful to have had the chance to help you, right when you needed it the most- God's timing is always perfect! We are overjoyed to know that you are so happy with your experience, and we look forward to serving you and your vehicle for years to come! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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