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Maus Nissan

New Port Richey, FL

4.5
3,223 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,224 reviews

February 24, 2020

Generally the service went fine. However the tech dirtied the inside of the car and didn’t clean it up and apparently no one checked before returning it to me. I was late and didn’t have time to t More

by David1111pa
Recommend Dealer
Yes
Employees Worked With
None
Mar 03, 2020 -

Maus Nissan responded

David, thank you for taking the time to leave us a review. We appreciate you trusting us with the care of your vehicle, but we apologize if there was any issue with the vehicle being cleaned. We do not have record of your handle's contact information, but we would like to invite you back, at a time convenient to you, and provide you with a complementary refresh for the inconvenience. Please call me directly, and I will be happy to help make the arrangements. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

February 24, 2020

I was there for General service on my 2017 Sentra and was impressed with the entire Dealership they put great effort into all that matters to you the customer. Michelle handled my Service with kid gloves, More

by martintempio
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Mar 03, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department, here at Maus Nissan of New Port Richey. We appreciate you trusting us with your vehicle; and we are overjoyed to see how pleased you were with your experience! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

February 24, 2020

Every one is super friendly. Showroom is very pretty. Sales force polite and listens. Colby was phenomenal. Finance was efficient and great to work with More

by Kdp1953
Recommend Dealer
Yes
Employees Worked With
JD Castle, Dave Schwartz, Colby Matthews, Linda Vulcanoff, Katrina Atkinson
Mar 06, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Kdp1953! Thank you for the opportunity to earn your business, and thank you for your kind words. All of our staff are dedicated to providing everyone with a truly exceptional experience, and Colby is no exception- thank you for recognizing him! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

February 24, 2020

The Maus team is friendly and willing to help. Lance always keeps me informed and is very friendly. There are other Nissan dealers near me and prefers Maus Nissan. More

by cgarcia1225
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Cgarcia1225! Thank you for trusting us with your vehicle, and thank you for your kind words. All our staff are dedicated to providing everyone with a truly exceptional experience, and Lance is no exception- thank you for recognizing him! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

February 24, 2020

Very friendly and knowledgeable staff, very organize, not a lot of clutter. Plenty of space to move around and free snacks. They make sure they address all my concern. More

by Vincent
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Maus Nissan responded

Thank you for your recent visit to our service department, here at Maus Nissan of New Port Richey, Vincent! We were very pleased to see how happy you were with your experience with us. We appreciate your trust, and thank you for your kind review! We welcome you to our Maus Nissan Family, and we look forward to serving you again, soon! Have a very blessed day! - Paul DaRocha, Loyalty Manager

February 24, 2020

As I waitef for my service on my vehicle I was asked if I was interested in looking at another vehicle. The salesman was wonderfully polite and respectful More

by leamarrs80
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damir Kalabalukovic
Mar 07, 2020 -

Maus Nissan responded

Thank you for your recent visit to our service department, Leamarrs80! We appreciate the opportunity to serve you, and thank you for taking the time to leave us a review. Please contact me directly at my number below, because we want to know what we missed, and earn all 5 stars next time! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

February 24, 2020

The Service people are nice enough. Sales team team are jerks. Had to deal with a guy i think named ron who wanted to put me in a 2020 without reguard for my budget or means. Then got rude after i said no More

by Petezaworld
Recommend Dealer
No
Employees Worked With
John Thorne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Caltigirone
Mar 07, 2020 -

Maus Nissan responded

Petezaworld, we can see that you are frustrated, and apologize if you had a bad experience. Unfortunately, I do not have any contact information for this handle on your review. Please call me directly, and I will be happy to address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

February 23, 2020

Elizabeth was great to work with! She has a kind disposition and cares about her clients! Elizabeth made sure we got the vehicle we wanted. She did a great job for us! More

by DBoblitt
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, JD Castle, Elizabeth Berumen
Feb 25, 2020 -

Maus Nissan responded

Congratulations on your brand new Armada Platinum, Mr. and Mrs. Boblitt! Elizabeth does a great job for our guests- thank you for recognizing her! We are so very glad that we were able to take good care of you, and make everything right as rain! We thank you for your business, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

February 22, 2020

Very upset because I was told I needed a cabin filter so I got one. Then I looked online and I am not due for one until 40,000 miles. I have 12,700. I was ripped off. I didn’t expect it and now don’t trust More

by Amyedes
Recommend Dealer
No
Employees Worked With
Tiffany Norori
Mar 03, 2020 -

Maus Nissan responded

We were disappointed to hear about your recent visit, and apologize if you had a bad experience, Amyedes. A manager will review what happened and reach out to you soon, but in the meantime, please don't hesitate to contact me if you have any other questions or concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

February 22, 2020

My opinion with respect to Maus Nissan is very good, just improve the trading time. I respect Mr. Salesman Armando is very capable in his work, excellent in all aspects, has 100 points. More

by franminsal
Recommend Dealer
Yes
Employees Worked With
Armando Marrero
Mar 03, 2020 -

Maus Nissan responded

Congratulations on your recent purchase at Maus Nissan of New Port Richey, Franminsal! Thank you for the opportunity to earn your business, and thank you for taking the time to leave us such a wonderful review! Armando Marrero does a fantastic job for our guests- thank you for recognizing him! We appreciate you being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a very blessed day! - Paul DaRocha, Loyalty Manager

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