Back

Maus Nissan

New Port Richey, FL

4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,423 reviews

May 11, 2020

Everyone was extremely helpful and friendly and genuinely interested in making me happy with the car purchase. This was my second purchase from Maus and will certainly be buying future vehicles from them. More

by annetemp12
Recommend Dealer
Yes
Employees Worked With
JD Castle, Nick Bentley, Cheri Mongillo, Trevor Gorhan
May 18, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, annetemp12! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience- we're very pleased that you are so happy, and we look forward to serving you again, soon! We are grateful to have you as a part of our Maus Nissan Family. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 11, 2020

Outstanding service, personnel we’re absolutely amazing, especially Justin Follano who went out of his way to provide the best service possible. Maus stood apart from my dealings previously at Wesley Chapel More

by Schadler.brandon
Recommend Dealer
Yes
Employees Worked With
Justin Follano
May 18, 2020 -

Maus Nissan responded

Schadler.brandon, we are overjoyed to hear how happy you are with your experience here at Maus Nissan of New Port Richey! We thank you for the opportunity to earn your business, and thank you for your kind words! Justin does a fantastic job for our guests- thank you for recognizing him! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 11, 2020

I will give this dealership a high rating because of their continued care to me as a customer, particularly Matt Boykin, the salesman I worked with. Made problem is with Nissan Finance and their neglect More

by ANNETTFLOR
Recommend Dealer
Yes
Employees Worked With
Matt Boylan, Nick Bentley, John Thorne
May 20, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Annettflor! We appreciate your trust, and thank you for your kind words! Matt does a fantastic job for our guests- thank you for recognizing him! Please do not hesitate to call if you have any questions, and we will be happy to sort everything out with you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 11, 2020

IA visit that was not pleasant There was no visible effort to enforce CDC guidelines on covid-19. No one wore face maks, no one observed social distancing, it seemed like the pande More

by wadepossi
Recommend Dealer
No
Employees Worked With
John Thorne
May 12, 2020 -

Maus Nissan responded

We are very sorry that you feel this way. We take the safety of our customers and staff very seriously. At the start of this pandemic, we led the way with sanitizing all areas of the dealership, especially all customer touch points, and increased our deep cleaning frequency, daily. We have checked the temperatures of employees, as needed, and sent anyone home who was not feeling well, and have allowed those staff members to return only with doctor approval. We have offered masks to staff as well as customers, for their protection, and have followed all official requirements. At this time, masks have not been made a requirement. With regards to the diagnostic fee and the expense of repair, we may yet be able to help you explore other options, such as breaking up the cost over time, or even trading in your vehicle for something newer. There are many great incentives available now that make this one of the best times ever to buy a vehicle: thousands off in discounts, delayed payments, even 0% interest for up to 84 months on select models, with approved credit, A manager will reach out to you shortly, but if you would like additional information, or have any other questions or concerns, please do not hesitate to contact me personally, and I will be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

May 10, 2020

We had a great experience purchasing a new for us but used Armada. All of the staff was very friendly and answered all of our questions. We worked with Elizabeth Berumen and she was wonderful! More

by shawsheri
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Elizabeth Berumen, Lance Johnson, Chad Wyszynski
May 20, 2020 -

Maus Nissan responded

Congratulations on the purchase of your Nissan Armada at Maus Nissan of New Port Richey, Shawsheri! We thank you for the opportunity to earn your business, and we thank you for your kind words! We are very pleased that you are so happy, and look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 09, 2020

Mike was VERY good, honest, and sympathetic, Aside from him, it was obvious they just wanted a sale. Even added terms AFTER signing our contract. Will NEVER go here for my future vehicles. More

by crawfordphan
Recommend Dealer
No
Employees Worked With
Kevin Leon, Leo Verdecia-Reina
May 09, 2020 -

Maus Nissan responded

We can see that you are upset and would like to help. Unfortunately, we have no record of 'crawfordphan' in our system, and have no way of reaching out to you. Please contact me personally, and I will be happy to help address your concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

May 09, 2020

Choosing Maus Nissan has afforded me great car buying and servicing experiences. The staff throughout the dealership are very friendly, knowledgeable and professional. Best car dealership ever. More

by Tonrie14
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
May 09, 2020 -

Maus Nissan responded

We are overjoyed to hear how happy your are with your experience, Tonrie14! We are so grateful that you are a part of our Maus Nissan Family! Thank you for your trust and your wonderful review. We look forward to serving you again, soon, and have a very blessed day! - Paul DaRocha, Loyalty Manager

May 08, 2020

The cleaning on the faciluty. Very friendle staff. They are concern and take time with the customer. Spanic speaking team member available. The manager try to help me to make possible the purchase. Im a lo More

by nancyvelez16
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
May 08, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Nancy! We deeply appreciate your continued trust, and thank you for your kind words. We are very pleased that you are so happy, and we look forward to serving you again in the future. Thank you for being a valued member of our Maus Nissan Family, and we hope you have a very blessed day! - Paul DaRocha, Loyalty Manager

May 08, 2020

Pleasant and informative This is a great dealership. Everyone is friendly, knowledgeable and dedicated. Love it!!!! Can’t say enough about John Thorne. I have NEVER had a More

by barbarabrzezinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
May 08, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Barbara! We are so pleased that you are happy with your experiences here! We appreciate your trust, and thank you for your kind words; John does a tremendous job for our guests, and we thank you for recognizing him! Thanks for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a very blessed day!

May 07, 2020

John Thorne in Service is Beyond Awesome! He Deserves a Major Kudos! On a Monday, no appointment, he got me in for a nail in my tire. No one loves to wake up like that but he sure saved my day! My last vis More

by NICOLEBARNES927
Recommend Dealer
Yes
Employees Worked With
John Thorne
May 08, 2020 -

Maus Nissan responded

Nicole, we are overjoyed to see how happy you are with your experiences at our Service Department at Maus Nissan of New Port Richey! We appreciate your continued trust, and we thank you for your kind words. John does a fantastic job for our guests- thank you for recognizing him! We thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a very blessed day! - Paul DaRocha, Loyalty Manager

...
212
...