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Maus Nissan

New Port Richey, FL

4.5
3,224 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,224 reviews

March 09, 2020

I came in for regular service and got a BRAND NEW CAR!!! Service was wonderful. All doubts and questions were answered before I drove off! More

by Laryne.earle
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
Mar 09, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new car at Maus Nissan of New Port Richey, Laryne.earle! We appreciate the opportunity to earn your business, and thank you for your wonderful review! Welcome back to our Maus Nissan Family, and we look forward to serving you again, soon! Have a very blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2020

I have never experienced such a pleasant environment while waiting for my car to be serviced. Everyone was nice and it had a welcoming environment. More

by bryants1004
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Bryants1004! We appreciate your trust, and thank you for your kind review! We welcome you to our Maus Nissan Family, and look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2020

Service is great as usual, I have been coming here since Maus opened in New Port Richey. Everyone is very friendly and of course my daughter loves the doughnuts. Thank you for everything!!! More

by rgator1968
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew is the best!!!
Mar 09, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Rgator1968! We appreciate your continued trust, and thank you for your kind words! Come here for the great service, stay for the doughnuts, (and other premium amenities)! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2020

Even though I can now get my a 2017 NISSAN Rogue serviced at other Maus owned dealerships closer, I prefer the NPR Maus the most! More

by 7Nissans
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate in Retail Shop 5 Stars!, Jennie Acosta
Mar 10, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey! We appreciate your continued trust, and we look forward to serving you and your Rogue again, soon! We are grateful to have you a part of our Maus Nissan Family, and we hope that you have a very blessed day! - Paul DaRocha, Loyalty Manager

March 06, 2020

Outstanding Service I received an excellent service at this dealership. Everyone was extremely polite , service was quick. Overall exceeded my expectations. Highly recomm More

by ANNE.GERRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Anne! All of our staff are dedicated to providing everyone with a truly exceptional experience, and treating you like a member of the family. We thank you for your trust and your kind review. Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 05, 2020

What can I say you’re people were terrific kind and considerate this is the second car i got here and I’m sure I’ll be back again More

by Paulcecesr
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Carrie Poulsen, Damir Kalabalukovic, Cristian Martinez, Kaitlin Heine, Carl Wolf, Dillon Bishop, Dylan Wear, Justin Follano
Mar 06, 2020 -

Maus Nissan responded

Congratulations on your recent purchase at Maus Nissan of New Port Richey, Mr. Cece! Thank you for your continued trust, and thank you for your kind words! We appreciate you being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 05, 2020

He is always pleasant and willing to explain each and everything to be sone to my car. He makes sure you are comfortable if you are staying at the dealership for your appointment More

by flpeach3
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, flpeach3! We appreciate the opportunity to earn your business, and thank you for your kind words! John does a fantastic job for our guests- thank you for recognizing him! It's our pleasure to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 05, 2020

I always enjoy bringing my vehicle to John Thorne in service. He really knows his stuff and treats every customer with kindness! I have never seen a bad day ever affect his attitude towards his custome More

by craig
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Craig! We appreciate your trust, and thank you for your wonderful review! John is always positive, and that's why he's one of the best- thank you for recognizing him! We are happy to have you a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 05, 2020

Always a good experience. They completed my car on time. Every one professional, department is clean and neat. Service area easy to enter and easy leaving. More

by Sandra carson
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver who picked me up was very nice, professional.
Mar 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Sandra! We appreciate you trusting us with your vehicle's care, and thank you for taking the time to leave us such a wonderful review! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

March 04, 2020

purchased /017. I was told I could come back and upgrade purchased /017. I was told I could come back and upgrade I few months You do not honor th commercial saying “whatever it takes” mgg ugh Nissan is wo More

by dewooma27
Recommend Dealer
No
Employees Worked With
Sean Ginley
Mar 06, 2020 -

Maus Nissan responded

Dewooma27, we can see that you are upset, and apologize if you had a bad experience. I do not have any contact information for you based on the handle in this review, so please contact me directly, and I will be happy to help address your concern. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

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