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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

June 05, 2020

Paul DaRocha is a very dishonest manager who promised us the defects on our car that we purchase , would be fixed. He didn’t come through with his promises on our purchase receipt. We will absolutely never More

by Josie
Recommend Dealer
No
Employees Worked With
Paul DaRocha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alain Garcia
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Jun 05, 2020 -

Maus Nissan responded

Ms. Dziarkowski, I am very sorry that you feel this way. I invite you to come back to the dealership so that we can discuss this with our management team, or if you prefer, you can call me personally on my cell, and I can help you address your concerns. - Paul DaRocha, Loyalty Manager, 352-403-4811

June 04, 2020

Great service, everything I asked for was taken care on my time frame, they worked with me through it all with a smile and had my car ready on time. More

by Moatsk1
Recommend Dealer
Yes
Employees Worked With
Anthony Falco
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Jun 05, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Parts and Services Department at Maus Nissan, Moatsk1! We appreciate your trust, and thank you for your great review. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

Very friendly very helpful always takes care of anything that I need done with my van in a timely manner very professional i’ve had my work van in there several times and never ever had a problem More

by Guy.lobman
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Jun 05, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Guy.lobman! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. Than you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

From beginning to end I had a positive experience with MaUs Nissan! Our sales associate Matt actually listened to our wants and needs. He found a car that fit just what I had visioned!! Our finance manage More

by Good4uevents
Recommend Dealer
Yes
Employees Worked With
Matt Boylan , Jason Rowland, Nick Bentley
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Jun 05, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan of New Port Richey, Good4uevents! We appreciate your trust, and thank you for taking the time to leave us a review. Matt and Jason both do a fantastic job for our guests, thank you for recognizing them! We are overjoyed that you are so happy with your experience, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

I worked with a new sales person, Dylan, and he made the whole process pleasuable. Very knowledgeable and attentive. I knew the budget I wanted to be in and Dylan went back and forth with finance to make it More

by alibrianprill
Recommend Dealer
Yes
Employees Worked With
Dylan Wear
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Jun 05, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, alibrianprill! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us such a wonderful review. Dylan does a fantastic job for our guests- thank you for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

Two amazing ladies, this visit I had Tiffany - she went over all my services and told me what I needed to get done .. Love it More

by spurge22
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Tiffany Norori
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Jun 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, spurge22! We appreciate your continued trust, and thank you for taking the time to leave us a review. Tiffany and Katrina both do a fantastic job for our guests, thank you for recognizing them! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

Loved working with Leo. He was super knowledgeable about what kind of car he thought would be best with my credit and he was right! And Aldo in finance was like an APR genie! More

by Rach
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Leo Verdecia-Reina
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Jun 06, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan of New Port Richey, Rachel! We appreciate your trust, and thank you for taking the time to leave us a review! Leo and Aldo both do a fantastic job for our guests- thank you for recognizing them! Welcome to our Maus Nissan Family; we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

Waited 2 hours for an oil change with appointment. No communication on what was taking so long while i waited. Not the first time either. More

by kewll33
Recommend Dealer
No
Employees Worked With
Jeremy Kettels
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June 04, 2020

Overpaid ! I presented a 15% coupon to receive a discount for the service and I received 10% Instead of $ 750.11 I paid $ 787.09 Difference $ 36.98 is ju More

by andrzej_banys
Recommend Dealer
No
Employees Worked With
Tiffany Norori
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Jun 05, 2020 -

Maus Nissan responded

We can see that you are frustrated, and apologize if you had a bad experience. Management would like to discuss this matter with you; however, we do not have enough contact information in this post to reach out. Please call me personally, and I will do my best to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, loyalty

June 04, 2020

Excellent service. The environment was clean which made me feel comfortable to wait on my car while it was being serviced. John was very accommodating given my schedule. Understood my concerns and was More

by mermaid.pool2012
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Jun 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey! We appreciate your continued trust, and thank you for taking the time to leave us a review! John does a fantastic job for our guests, thank you for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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