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Maus Nissan

New Port Richey, FL

4.5
3,225 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,225 reviews

April 02, 2020

All staff I worked with in purchase of my 2019 Titan Pro 4X, and subsequent service was nothing less than outstanding service. I’ve been a customer here for years and highly recommend Maus Nissan to friend More

by kenwadzinski
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maus Jr., Katrina Atkinson, George Brogel, Chad Wyszynski, Christian Caraballo
Apr 04, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new Nissan Titan Pro 4X at Maus Nissan, kenwadzinski! We appreciate your continued trust, and thank you for taking the time to leave us such a wonderful review! All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy with your visit, and we look forward to serving you again, soon! Thank you for being a part of our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

April 02, 2020

Brought my 2015 Murano in for service and left with a new 2020 Murano. We are very pleased with everyone that we interacted with at the dealership. More

by aliceb
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Berumen
Apr 02, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand New 2020 Nissan Murano, at Maus Nissan of New Port Richey, Alice! We appreciate the opportunity to earn your business, and we thank you for your kind words! All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon! Thank you for being a part of our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

April 01, 2020

Had the absolute best time car buying at maus nissan this would be my 3rd car from the maus family! Keep up the good buisness More

by Brooklyngirl60
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Chad Wyszynski, Carl Wolf
Apr 02, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Brooklyngirl60! We deeply appreciate your continued trust, and we thank you for the kind review! All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again. Welcome back to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 31, 2020

Christian Martinez was very helpful.however there was a circular crack in windshield and he say after he spoke with manager my insurance would fix it. With that response I will not recommend anyone to go t More

by traceyrose817
Recommend Dealer
No
Employees Worked With
Damir Kalabalukovic, JD Castle, Cristian Martinez, Diane Pfister, Jennie Acosta, George Brogel
Apr 01, 2020 -

Maus Nissan responded

Tracey, we are disappointed to hear about your experience, a manager will reach out to you shortly; however, if you have any other questions or concerns, please do not hesitate to contact me personally, and I will be happy to assist you. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

March 31, 2020

Love the dealership Service advisor does not seem to know when her department opens. In addition I (Misti Jakobsen) was the one who set up my appointment online with my p More

by misti.jade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Mar 31, 2020 -

Maus Nissan responded

Misti.Jade, we can see that you are frustrated and would like to help. A service manager will reach out to you shortly, but if you have any other questions or concerns, please do not hesitate to contact me directly, and I will be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

March 31, 2020

Katrina is always informative and professional. She is always on top of maintenance needing to be done and any recalls that may be in effect. She always lets me know of upcoming repairs such as brakes or More

by Jbattoe
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Mar 31, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Jbattoe! We appreciate your continued trust, and we thank you for your kind words- especially for recognizing the great job Katrina does for our guests! We are very pleased that you are so happy with your experience, and we look forward to serving you again! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

Mar 31, 2020 -

Jbattoe responded

My pleasure.

March 31, 2020

Thank you for providing great service .They got me right in Serviced my car. They had my out in record time. The service technician was great. He was very good. I talked to him from the end of the garage b More

by Bobby P
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Bobby! We appreciate your trust ,and we thank you for the 5-Stars! The all new Sentra looks amazing, you should definitely check it out the next time you stop by! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 31, 2020

To begin with I was very pleased with the sales people and how they worked with us. But as the stereotype indicates, promises were made and then not held up when my daughter was buying her new car. She More

by christinechansley
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Maus Nissan responded

Christine, we take your concerns, and this pandemic, very seriously. We will address this incident immediately, and in a firm manner. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

March 30, 2020

OUr expeience Our experience was great, this is the 3rd and 4th vehicle we have bought from Maus Nissan. Would definitely recommend Maus Nissan to our family and fr More

by Giolampo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Poulsen, Nick Bentley, Jason Rodriguez
Mar 30, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Giolampo! We appreciate your continued trust, and we thank you for your recommendation! We are very pleased that you are so happy with your experiences here! Thank you for being a part of our Family, and we look forward to serving you again, soon! Have a very blessed day! - Paul DaRocha, Loyalty Manager

March 30, 2020

VIP experience all the way around. Red Carpet was rolled out and we were treated very well from the time we walked in until we left. Job well done!! More

by mdelessio
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Chad Wyszynski, Justin Follano
Mar 30, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, mdelessio! We appreciate the opportunity to earn your business, and we thank you your kind words! We are so pleased that you are happy with your experience- and that is the #MausDifference! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

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