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Maus Nissan

New Port Richey, FL

4.5
3,226 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,226 reviews

April 09, 2020

Gina listened to my wants, needs and my budget. The car buying experience has always been extremely stressful for me. But not this time! We did the entire process thru text, email, and a couple phone calls More

by savoldy_kay09
Recommend Dealer
Yes
Employees Worked With
Dave Schwartz, Gina Askew
Apr 10, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new vehicle at Maus Nissan of New Port Richey, Savoldy_kay09! We thank you for your trust, and your kind words! Gina does a great job taking care of our guests- thank you for recognizing her! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

April 09, 2020

My Murano was overdue for 21 point inspection. Scheduling was so accommodating. Had a recall item unexpectedly. Was given a rental car quickly so I could continue my day. Fantastic service always! More

by My Murano
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey! We appreciate your trust, and thank you for the 5-Stars! Thank you for being a part of our Maus Nissan Family, we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

April 09, 2020

Lance Johnson is my service manager. Has been since I bought my car a year and a half ago. He has been upfront with me 100% of the time. Never once has he tried to upsell me. He keeps me informed ever st More

by Primus
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Primus! We appreciate your continued trust, and we thank you for taking the time to leave us a review! Lance J does a great job, thank you for recognizing him! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

April 08, 2020

Love the dealership they are always friendly and courteous went you call for appointment. Service department is the best John Thorne always get me appointment without any problems. Everyone in the s More

by Cinsal419
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Sal! We appreciate your continued trust, and we thank you for your kind words- especially for recognizing the great work John does for our guests! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

April 08, 2020

Maus Nissan!!!! Never Again!i bought a brand new 2019 Maus Nissan!!!! Never Again! i bought a brand new 2019 nissan Armada, the first month i owned the car it went in for service with the engine racing More

by Robin Brownstein
Recommend Dealer
No
Employees Worked With
Katrina Atkinson
Apr 08, 2020 -

Maus Nissan responded

Mr. Brownstein, we can see that you are frustrated, and apologize if you have had a bad experience. While we did not manufacture the vehicle, we did do everything in our power, (and that Nissan had directed was possible), to address your concerns. Our records show that your last visit to our dealership was back in December, when we had Nissan send us out an engineer to ensure that everything was done correctly. Since that time, we have hired a new service manager, and we will have a member of that management team reach out to you shortly. We truly hope your issue is resolved to your satisfaction. Have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

April 07, 2020

Great servicie, Armando Marero rally help us find the right fit for us. Thank you all that made this possible. I love muy new car. More

by yuditcarcases
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Armando Marrero
Apr 08, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Yuditcarcases! We thank you for your trust, and we appreciate your kind words! Armando does a great job for our guests- thank you for recognizing him! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

April 07, 2020

It was my first time financing a car and Matt was very patient and helpful. I am very happy with the experience and my new car. More

by brandynsmith2016
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 08, 2020 -

Maus Nissan responded

Congratulations on the purchase of new vehicle at Maus Nissan of New Port Richey, Brandynsmith2016! Thank you for the opportunity to earn your business, and thank you for your kind words! Matt does a fantastic job for our guests- thank you for recognizing him! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

April 06, 2020

Katrina and the rest of the service staff are wonderful and very professional. When I arrived, there was someone to attend me and was very polite. Kudos to the entire team. More

by sandra.fuertes
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Apr 09, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Sandra! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family; thank you for recognizing them, and especially Katrina! We thank you for for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaROcha, Loyalty Manager

April 06, 2020

Purchase of Titan All in all a very pleasant experience. We were not rushed nor pressured at any time. We were given a number of options, and settled on what we feel to More

by den429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Trevor Gorhan
Apr 09, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new Nissan Titan at Maus Nissan of New Port Richey, Den429! We appreciate the opportunity to earn your business, and we thank you for the 5-Stars! All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 06, 2020

I just bought a 2020 Nissan Rogue sport my salesman Matt Boylan was very informative what's a very smooth process I would definitely recommend Maus to my friend's More

by csissybrock
Recommend Dealer
Yes
Employees Worked With
Matt Boylan, Aldo Rrethatakaj, Trevor Gorhan
Apr 09, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2020 Nissan Rogue at Maus Nissan of New Port Richey, csissybrock! We thank you for your business, and we appreciate your kind words- especially for recognizing Matt B., he does a fantastic job for our guests! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

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