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Maus Nissan
New Port Richey, FL
3,422 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,422 reviews
June 12, 2020
Fast courteous service. Tiffany took the time to answer my question and explain what was being done. Only this is the second time I didn’t get a sticker for the next appointment. Don’t like getting phone c my question and explain what was being done. Only this is the second time I didn’t get a sticker for the next appointment. Don’t like getting phone calls from dealership while I’m waiting. Other than that all was good. More
by Klimism
Verified CustomerEmployees Worked With
Tiffany Norori
June 12, 2020
Second time I bought through this dealer. Very clean. Has very friendly staff and I love their products. Would definatly recommend to other friends n family very friendly staff and I love their products. Would definatly recommend to other friends n family More
by Jodi.vitale
Employees Worked With
Aldo Rrethatakaj, Justin Follano
June 11, 2020
Great service. Lance has always come through for us. He goes far to accommodate our every needs. I strongly recommend him and Maus’ service department goes far to accommodate our every needs. I strongly recommend him and Maus’ service department More
by Will’s 77
Employees Worked With
Lance Johnson
June 11, 2020
John Thorne was very good. All the associates I dealt with were very friendly and helpful. Twenty five words is too much to require in order to submit a service review based on a five star system. with were very friendly and helpful. Twenty five words is too much to require in order to submit a service review based on a five star system. More
by CAROLVAPORIS2013
Employees Worked With
John Thorne
June 11, 2020
Dealership is clean, lots of seating. My service wasn’t as long as I expected and my advisor was friendly and informative. Only dealership I’ll ever go to. as long as I expected and my advisor was friendly and informative. Only dealership I’ll ever go to. More
by aimee.booker
Employees Worked With
Katrina Atkinson, Lance Johnson, Tiffany Norori, John Thorne, Jeremy Kettels, Sebastian Richards, Kayla Bankert, Matt Spencer
June 10, 2020
Very pleased with service staff. They explained everything to me and advised on needed items before doing them. My car was nice and clean and ready to go when I got there for pickup. everything to me and advised on needed items before doing them. My car was nice and clean and ready to go when I got there for pickup. More
by nkimmel311
Employees Worked With
Lance Johnson
June 10, 2020
Disappointing Despite your web page about safety not one member of your staff wore a mask (which we did). Although sanitation is important, the fact is that the d Despite your web page about safety not one member of your staff wore a mask (which we did). Although sanitation is important, the fact is that the disease is most likely to be transmitted thorough human contact. While the service was friendly and efficient and performed in a timely manner my wife and I are in our 70's and felt uncomfortable and vulnerable. To make matters worse, we witnessed a staff member kissing and hugging a patron and I am pretty certain it wasn't his mom. If your response to our concerns is that Maus employees are screened for symptoms prior to their work day that is an argument that wouldn't fly. The fact is, a person can have Covid-19 without necessarily having symptoms. More
by dkportersouth@gmail.com
Employees Worked With
Lance Johnson
June 10, 2020
Awesome! Always quick and friendly! They do a great job doing the maintenance on my Rogue. Most of the time I haven’t had an appointment and they made time for me! doing the maintenance on my Rogue. Most of the time I haven’t had an appointment and they made time for me! More
by nrplant
Employees Worked With
Lance Johnson
June 09, 2020
Lady(Tiffany) in the service department is rude. My wife had a bad experience with her. Added additional charges for items we didn’t ask for. We will not come back to this location. had a bad experience with her. Added additional charges for items we didn’t ask for. We will not come back to this location. More
by egray4060
Employees Worked With
Tiffany Norori
