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Maus Nissan

New Port Richey, FL

4.5
3,228 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,228 reviews

May 04, 2020

Quick and dependable. The waiting area was very clean and comfortable. My usual service rep, Lance, wasn’t available, but, the guy I was given, was just as efficient. More

by Carlsvette
Recommend Dealer
Yes
Employees Worked With
Reece Thorne
May 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Carlsvette! We appreciate your continued trust, and thank you for your kind words! All our staff are dedicated to providing each guest with a truly exceptional experience, and Lance is no exception- thank you for recognizing him! We are grateful to have you a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 04, 2020

Amazing staff, super friendly and willing to help at any moment. Felt proud to be part of the Nissan family and willing to come back More

by nkling2014.nk
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, Chad Wyszynski, Justin Follano
May 05, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey! We appreciate your trust, and thank you for your kind words! We are overjoyed to know that you are so happy with your experience, and we look forward to serving you again, soon! Thank you; however, it is we who are so proud to have you as a part of our Maus Nissan Family! Welcome- and have a blessed day! - Paul DaRocha, Loyalty Manager

May 04, 2020

The salesperson at Maus Nissan in New Port Richey, FL, Elizabeth, is a very personable person, treats her customers with respect and kindness at each interaction. More

by kg
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
May 05, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Kg! We appreciate the opportunity to earn your business, and we thank you for the 5-Stars! Elizabeth does a fantastic job for our guests- thank you for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 04, 2020

Tiffany is amazing, she is the nicest service rep i have ever had to deal with and I'm 60 years old! She took care of all my needs every time i was there, thank you maus Nissan,, i use to deal with wesley More

by Pgreeneyespamela
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
May 05, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does a fantastic job for our guests- thank you for recognizing her! We are so glad that you found us, and gave us the chance to provide you with our #MausDifference! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 04, 2020

Maus Nissan review All expectations were met and consistent with other visits. Clean and organized facilities. Service time was good. Shuttle service was timely. And c More

by Tricuban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Tricuban. We appreciate your business, and we thank you for taking the time to leave a review. Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

May 04, 2020

Outstanding service! All of the staff were professional and knowledgeable. It’s always a pleasure doing business with any of the Maus dealerships. I recommended them to anyone needing to purchase a new veh More

by JEDCWALTON
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rowland, Gloria Castellaneta, Jacqui Daddio
May 08, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, JEDCWALTON! We appreciate your continued trust, and we thank you for taking the time to leave us such a wonderful review. We are simply overjoyed that you are so happy with your experience. We look forward to serving you again, soon, as well as anyone you recommend, and they will get the same great treatment, just like family, and that's the #MausDifference! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 03, 2020

When the pandemic hit, I had lost my job and my wife was the only one working. So I brought my car back (about a month after purchase) because I couldn’t afford it and we were told we would get at least a p More

by NMoffitt726
Recommend Dealer
No
Employees Worked With
Dave Schwartz, Daniel Utrobin
May 09, 2020 -

Maus Nissan responded

Nick, when you first purchased your vehicle, everything was great, and you left happy in your new car. Then, two months later, when you unfortunately lost your job, you wanted to get out of the contract, because you would no longer be able to afford the payments. Because the lender had not received all of the requested information from you, the deal had yet to be funded, so we did have the option of cancelling your deal. When upper management was made aware of your situation, they did the right thing, and cancelled your deal, took the vehicle back, stopped the pursuing of funding from a lender, and refunded your down payment less the cost of miles added and restocking. This may seem unfair, but you had signed a contract and were in our car for more than a month, and put many miles on the vehicle, which then needed to be inspected, reconditioned, and restocked, and will now have to be sold with extra miles. We are truly sorry about your job situation, and this deal falling through is the least of your worries, but no one here lied to you, or tried to scam you, and no one here blames you for what happened. In fact, we sincerely hope that you get to go back to work soon, and that you find affordable, and reliable, transportation- even if it's from us. If you'd like to discuss this matter further, I would be happy to speak with you, personally. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

May 02, 2020

Dylan Wear was a great salesman along with the Nissan team. Dylan was accommodating in showing me other vehicles new and used so that felt confident in my selection of the Kick and it’s Safty featured an More

by connieallen2010
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Dylan Wear
May 09, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new Nissan Kicks at Maus Nissan of New Port Richey, Connieallen2010! We appreciate your business, and thank you for your kind words! Dylan does a fantastic job for our guests- thank you for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 02, 2020

Very professional, nice service. Timely and clean area. Nice food supplies. The car wash is another costumer service very attractive. I’ll continue using this location More

by cleogodo67
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
May 20, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Cleogodo67! We appreciate your trust, and thank you for your kind words. We are very pleased you are so happy with your experience, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 02, 2020

Helpful staff. Knowledgeable sales people. Bought many vehicles and will go back again and again. Finance dept helpful and not pushy. Great selection and service More

by Christyfisher77
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Cristian Martinez
May 20, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Christyfisher77! We appreciate your continued trust, and we thank you for taking the time to leave us such a wonderful review! All our staff are dedicated to providing each guest with a truly exceptional experience, and look forward to serving you again, soon- that's our #MausDifference! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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