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Maus Nissan

New Port Richey, FL

4.5
3,230 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,230 reviews

May 25, 2020

I had a lovely experience with Carl he was friendly and patient. He was there through every step of my purchasing process and seemed to genuinely care about my wellbeing and if the Murano was the correct c More

by Tori
Recommend Dealer
Yes
Employees Worked With
JD Castle, Chad Wyszynski, Carl Wolf, Justin Follano
May 30, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new Murano from Maus Nissan of New Port Richey, Tori! We appreciate your trust, and thank you for taking the time to leave us a review. Carl, and the team, all do a great job for our guests- thank you for recognizing them! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 25, 2020

My service advisor made me feel like I was bothering her. My salesman was pushy and dishonest. Overall, very disappointed with the whole experience.would definitely think twice before purchading from Maus Ni More

by Megganley68cargirl
Recommend Dealer
No
Employees Worked With
Damir Kalabalukovic, Tiffany Norori
May 28, 2020 -

Maus Nissan responded

Magganley68cargirl, we are terribly disappointed to hear about your frustrations. We are a family-owned, and faith-based dealership; while this certainly sounds uncharacteristic of our team, we certainly apologize if you had a bad experience. We would like to reach out to you and see if there is anything that we could do to restore our relationship. A manager will reach out to you shortly, but in the meantime, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager

May 25, 2020

The personal service at Maus Nissan is exceptional. John always greets us with a great attitude and smile. Everyone is so welcoming to help you with your car service More

by Jcalderon1021
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Leon, Jason Rowland, Jovannie Jimenez, Alanna Lee, Cathy Daprile, Brandi Pitts, Christine Rowland
May 30, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Jcalderon1021! We are very grateful for your continued trust, and we thank you for taking the time to leave us a review. John does a great job for our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again. soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 24, 2020

Excellent customer service very caring putting the customer first very polite, represented and spoke very well in behalf of Maus Nissan. When above and beyond for the clients. Very impressed and very More

by Betsy
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Leon, JD Castle, Sebastian Richards
May 30, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Betsy! We appreciate your business, and thank you for taking the time to leave such a wonderful review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 24, 2020

I was in a real bad situation with my car and loan I wanted to get out, I thought it was impossible to do but Nissan Mauss went above and beyond, and I got my dream car, I will definitely comeback and I More

by yori301
Recommend Dealer
Yes
Employees Worked With
JD Castle, Nick Bentley, Cheri Mongillo, Elizabeth Berumen, Katrina Atkinson, Paul Guglielmo
May 29, 2020 -

Maus Nissan responded

Congratulations on the purchase of your dream car at Maus Nissan of New Port Richey, yori301! We appreciate your trust, and thank you for your kind words! We are very pleased to see how happy you are with your experience, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 24, 2020

Thank you to the Nissan team for helping myself and several of my co workers with our vehicles. Good job to all that work diligently especially through the difficult times we are all going through. Ess More

by 6x9js9n
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Krietemeyer
May 29, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, 6x9js9n! We appreciate your trust, thank you for taking the time to leave us a review! We are very pleased you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 24, 2020

Excelente customer services,en mantenimiento, ventas. En fin nos encanta. Quiero darle las gracias a Elizabeth Berumen por su excelente servicio y a todo el personal en diferentes departamentos al cual visi More

by Carmen
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
May 30, 2020 -

Maus Nissan responded

Felicidades en la compra de tu nuevo vehiculo, Carmen! Appreciamos tus lindas palabras ya que nos gusta reconocer a nuestros empleados como Elizabeth. Estamos agradecidos con tu negocio y felizes de servile en el futuro. Bienvienida a nuestra familia. - Paul DaRocha, Loyalty Manager

May 23, 2020

This is my 2nd nissan this was the worst sales and manager and finance I every experience 1st sales person was sharing personal pictures of his pig and him drunk the fiance manager ran our credit 6 di More

by adee101d
Recommend Dealer
No
Employees Worked With
JD Castle, Ilan Velez, Ron Caltigirone, Katrina Atkinson
May 23, 2020 -

Maus Nissan responded

Adee101d,we can see that you are frustrated, and apologize if you had a bad experience. We would like to have a manager reach out to you regarding your visit; however, we will need some additional information, as the handle on this post is not in our system. Please contact me directly, and I will be happy to help address your concern. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

May 23, 2020

Great dealership and our salesman Matt Boylan was professional and courteous. During these trying times of Covid 19, my wife and I did not want to spend hours at the dealership. Matt brought the new More

by RSILLE
Recommend Dealer
Yes
Employees Worked With
Matt Boylan, Dave Schwartz
May 23, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan of New Port Richey, RSILLE! We appreciate your trust, and we thank you for taking the time to leave us a review! Matt B. does a fantastic job taking care of our guests, and we thank you for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 23, 2020

Lets begin by pointing out that the service department does not know what they are doing and are scammers. I was taken care by Lance Wallace ID # 712. My car is a 2017 Murano, I bought it with 15,000 mile More

by rodrigobetancourt506
Recommend Dealer
No
Employees Worked With
Lance Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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