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Maus Nissan
New Port Richey, FL
3,422 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,422 reviews
October 06, 2020
I have absolutely no complaints. I even had a great surprise when I went to pick up my car. My favorite Salesman Dixon was back , he made my whole day. I love him so much. He goes above and beyond and surprise when I went to pick up my car. My favorite Salesman Dixon was back , he made my whole day. I love him so much. He goes above and beyond and he doesn’t push. More
by Jennifer
Verified CustomerEmployees Worked With
Lance Johnson
October 05, 2020
I keep getting sales calls and requests to complete I keep getting sales calls and requests to complete survey after 1 oil change. Lance overcharged me and added services I did not request or agree to. I keep getting sales calls and requests to complete survey after 1 oil change. Lance overcharged me and added services I did not request or agree to. Do not go to this location. They will harass you nonstop with survey requests, sales requests, and overcharge you for service on your vehicle. More
by utilities
Employees Worked With
Lance Johnson
October 05, 2020
Service was great as usual still waiting to hear from somebody regarding my window tinting I would highly recommend Maus Nissan service department well able to anybody somebody regarding my window tinting I would highly recommend Maus Nissan service department well able to anybody More
by bob.fransen
Employees Worked With
Katrina Atkinson, Lance Johnson
October 05, 2020
Service advisor was courteous and found a coupon for me which I appreciated. However, many employees inside were not wearing masks, including my service advisor and the cashier. I did not feel safe waitin which I appreciated. However, many employees inside were not wearing masks, including my service advisor and the cashier. I did not feel safe waiting inside so I went outside and sat on a park bench. Cashier (K Tizzle) made no eye contact, did not smile (which I could see without her mask), and was only 2 ft from me. All in all, car service was fine and I will probably be back. But I was disappointed with the mask issues. These are personal choices, but are selfish ones in a professional setting. More
by Nsmith12345
Employees Worked With
K Tizzle, John Thorne
October 05, 2020
Everybody was extremely polite and helpful without applying any undue pressure on me. I was glad that they offered me a warranty on the car. After accepting that I had a transmission failure a month a applying any undue pressure on me. I was glad that they offered me a warranty on the car. After accepting that I had a transmission failure a month and a 1/2 after the purchase. The entire cost of the new transmission was completely covered by the warranty. More
by dalef
Employees Worked With
John Thorne, David Fraser
October 05, 2020
David was awesome and worked to get us what we wanted and needed! He was an absolute pleasure to work with. I also worked with JD in finance and he got us a great warranty on our used car. needed! He was an absolute pleasure to work with. I also worked with JD in finance and he got us a great warranty on our used car. More
by simonne.roman1981
Employees Worked With
JD Castle, David Fraser
October 05, 2020
Felt very welcomed from the moment I walked in until I left. Everyone was very helpful, especially Alain. He really went above and beyond to make sure we were happy! left. Everyone was very helpful, especially Alain. He really went above and beyond to make sure we were happy! More
by MWAGNER0827
Employees Worked With
Alain
October 05, 2020
Went in without apt on a recall for rear camera, also low tire air, also did a oil change. Dealer still owes me a PROMISSED YETI COFFEE CUP. "SERVICE DEPT IS BETTER THAN F&I, OR SALEJJS tire air, also did a oil change. Dealer still owes me a PROMISSED YETI COFFEE CUP. "SERVICE DEPT IS BETTER THAN F&I, OR SALEJJS More
by jimwenzel
Employees Worked With
Jeremy Kettels
October 05, 2020
Great service! Katrina answered all my questions and got me in and out! Even asked for a quote for some added accessories. Great friendly quality service experience! me in and out! Even asked for a quote for some added accessories. Great friendly quality service experience! More
by Ryan Port Richey
Employees Worked With
Katrina Atkinson
