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Maus Nissan

New Port Richey, FL

4.6
3,232 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,232 reviews

June 29, 2020

Love this place! Will continue to buy our cars from there. Awesome service and professionalism with everyone we came in contact with! See you again. More

by dwells1746
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ilan Velez
Jul 06, 2020 -

Maus Nissan responded

We are so happy to hear this! Thank you for the kind words and positive review! We look forward to continuing to serve you!

June 28, 2020

Every time I bring my truck in I get such great service from the one that handles my service call and all the people are so pleasant and they take care of my truck I feel I did a very good treatment when I More

by Monkeybutt55
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jul 04, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey! We appreciate your trust, and thank you for taking the time to leave us such a wonderful review! All our staff are dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 28, 2020

Very polite and I really like the fact they wash your car for you it has a very nice place for the customer to set while they More

by rmorrison4973
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 04, 2020 -

Maus Nissan responded

Thanks for the visiting our Service Department at Maus Nissan of New Port Richey, RMorrison4973! We appreciate your trust, and thank you for taking the time to leave us a review- next time we'll earn that last star! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 28, 2020

Wonder experience fast when we needed to get home. Per our request. We live in Lakeland and did not want to drive after dark. Wonderful experience More

by Cmhutch15
Recommend Dealer
Yes
Employees Worked With
Dave Schwartz, Nick Bentley, Kaitlin Heine
Jul 04, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Cmhutch15! We appreciate your trust, and thank you for taking the time to leave us a review! We are very pleased that you are so happy, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 28, 2020

Excellent work and beautiful customer service!!! I would certainly recommended Maus to everyone. I was in and out in record time considering this was service at a dealership. The porter was helpful and atte More

by Sapphys granny
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 04, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey! We appreciate your trust, and thank you for taking the time to leave us a review! We are very pleased that you are so happy with your experience, and we look forward to serving you again soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 28, 2020

Our first visit was pleasant the second time we waited over 2 hrs for oil change. Had made appointment for 1pm was told that was lunch time! No one wearing mask. Tiffany was not the friendliest person to More

by katzerbear
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 09, 2020 -

Maus Nissan responded

Katzerbear, we can see that you are upset, and apologize if you had a bad experience. Sometimes, things do get backed up in service. I can assure you that we are following all laws regarding social distancing, and mask-wearing. We do our best to make everyone's stay as comfortable as possible, with, but in many cases- we also have loner vehicles and courtesy shuttles available. If you have any other questions, please do not hesitate to contact us directly, and we will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager

June 28, 2020

Love our adviser Tiffany Phillips is helpful in trying to resolve our problem. Still have problems that have to resolved. Have been to service several times. More

by ecp22
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Tiffany Norori
Jul 04, 2020 -

Maus Nissan responded

Thanks for recently visiting our Service Department at Maus Nissan of New Port Richey, ecp22! We appreciate your continued trust, and thank you for taking the time to leave us a review. Tiffany does a great job for our guests- thank you for recognizing her! We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 28, 2020

This has been the best experience I have ever had with a dealership! The purchase was seamless. They worked with me to get the rates I needed, they helped me get a great warranty so future costs would be mi More

by sarah.turknett
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 04, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Sarah! And thank you for giving us the opportunity to continue to serve you and your vehicle, through our amazing Service Department! We are grateful to have you be a part of our Maus Nissan Family, and we look forward to serving you again, for years to come! - Paul DaRocha, Loyalty Manager

June 28, 2020

I was vacationing in Florida and the air conditioning in my Nissan Quest went out. I was referred to your dealership by Tires Plus in Palm Harbor. My experience with Maus Nissan was top notch. Tiffany provi More

by t_evick
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 04, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, t_evick! We were sorry to hear about the troubles you experienced while on vacation, but we were very grateful that we were able to help serve you! Tiffany does a fantastic job for our guests- thanks for recognizing her! In fact, all our staff are dedicated to providing each guest with a truly exceptional experience- that's the #MausDifference! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 28, 2020

Tiffany was great. Very friendly and efficient. Made the process very smooth and fast as I had my granddaughter and did not want to be held up. More

by cabtey422
Recommend Dealer
Yes
Employees Worked With
JD Castle, Tiffany Norori
Jul 07, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, cabtey422! We appreciate your trust, and thank you for taking the time to leave us a review. Tiffany does a great job for our guests, thanks for recognizing her! We are very pleased that you and your granddaughter were so happy with your experience, and we look forward to serving you again. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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