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Maus Nissan

New Port Richey, FL

4.6
3,232 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,232 reviews

July 02, 2020

I inquired about purchasing a new truck two times and did not get any reply, I sent a nasty third email and still no reply. I guess they must be too busy to sell me a new truck or even contact me. I do not r More

by jjamiesonja7
Recommend Dealer
No
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2020 -

Maus Nissan responded

Mr. Jamieson, we are very sorry that our internet staff did not get back to you sooner. However, we are grateful that we were able to get a hold of you since, and invite you back in to discuss the Titan you wanted. We are happy to help, and look forward to serving you again. Thank you, and have a Happy 4th of July, and a very blessed day! - Paul DaRocha, Loyalty Manager

July 01, 2020

Great Service!Tiffany is THE BEST!Very knowledgeable, Great Service! Tiffany is THE BEST! Very knowledgeable, extremely helpful. I only ask for Tiffany when I come!!! With bad experience in sales she More

by mbrown531
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 04, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, mbrown531! We appreciate your business, and we thank you for taking the time to leave us a review! Tiffany does a fantastic job for our guests- thanks for recognizing her! We are overjoyed that you are so happy, and we look forward to serving you again, soon! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 01, 2020

Great service frendly and knowledgeable. Dealership offered complimentary drinks and snacks. Waiting time was reasonably, the problem was fixed, great wifi reception. Christian workers "AWESOME Chris More

by allensabo
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
Jul 06, 2020 -

Maus Nissan responded

Thank you for this positive feedback! We're glad to hear you had an enjoyable and comfortable experience at our dealership, and we appreciate the positive review!

July 01, 2020

Always a pleasure dealing withMaus Nissan! Super happy Always a pleasure dealing with Maus Nissan! Super happy with my Altima and the service and all the staff there. Exceptional really! I have referred m More

by Deborah C
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 06, 2020 -

Maus Nissan responded

Deborah, we so appreciate your positive feedback and your referrals! Thank you so much. We're glad to hear our team has consistently provided exceptional service, and we look forward to continuing to serve you! Thank you again!

July 01, 2020

I would have given zero stars but can’t. Wife has the rim and tire warranty package on her vehicle. We had a nail in the tire and the service department said the tire warranty company rejected tire claim. We More

by Jaygriffin1983
Recommend Dealer
No
Employees Worked With
Tiffany Norori
Jul 09, 2020 -

Maus Nissan responded

Jaygriffin1983, we can see that you are upset, and apologize for your frustrations. According to our technicians, your tires were below 2/32nds, and would have been too low to qualify for warranty- but we are very happy for you that you were able to call and get them to cover the expense, anyway! As far as the discounts were concerned, it simply comes up in the computer as Military discount, but if you would please check the receipt, as the service manager actually gave you discounts that exceeded 15% of the original costs. If you have any other questions about your policies, please contact us directly, and we will be happy to address your concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 01, 2020

Everyone is very polite and greets you with a smile. Impressed by the cleanliness of the dealership and being able to socially distance. They listened to my needs and helped me find the perfect vehicle More

by Gigi
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Marrero
Jul 04, 2020 -

Maus Nissan responded

Thank you for your recent purchase of your new vehicle at Maus Nissan of New Port Richey, Gigi! We appreciate your trust, and thank you for taking the time leave us a review! We are very pleased that you are so happy, and we look forward to serving you again, soon. And next time, we'll earn that 5th Star! Thank you for choosing to be a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 30, 2020

Friendly staff in the service department, extremely happy with the work performed, great experience. Will definitely be bringing my car back for any service work needed. More

by svelasco27
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
Jul 06, 2020 -

Maus Nissan responded

Thank you so much! We're pleased to hear this, and look forward to continuing to serve you!

June 29, 2020

Colby in sales and Dave in finance were extraordinary! Maus Nissan is not just a brand,logo, website or business. They have a positive creative vision that my son and I were blessed and honored to be a pa More

by Mary B
Recommend Dealer
Yes
Employees Worked With
Dave Schwartz, Colby Matthews
Jul 08, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Mary B! We appreciate your continued trust, and we thank you for your wonderful review! Colby and Dave both do a fantastic job for our guests- thank you for recognizing them! We are overjoyed that you are so happy with your experience, and we look forward to serving you and your family again, soon. We are grateful to have you a part of our Maus Nissan Family, and we hope that you have a very blessed day! - Paul DaRocha, Loyalty Manager

June 29, 2020

Great experience. They did not waste my time. My sales associate was knowledgeable and made the buying experience enjoyable. The finance department was fast getting the deal done. More

by diverdown_fl
Recommend Dealer
Yes
Employees Worked With
Dave Schwartz, David Fraser
Jul 06, 2020 -

Maus Nissan responded

We're so glad to hear this! Thank you for taking the time to share this positive feedback. We're glad to hear you had an enjoyable car-buying experience with our staff. Congratulations on your new vehicle and welcome to the Maus Family!

June 29, 2020

Very disappointed with your dealership. I made an Very disappointed with your dealership. I made an appointment for an oil change and tire rotation. I was informed by your service advisor Lance More

by Zitroj789
Recommend Dealer
No
Employees Worked With
Lance Wallace
Jul 09, 2020 -

Maus Nissan responded

Johnny O, we can see that you are upset, and apologize if you had a bad experience. We would like to invite you back to the dealership for a chance to make things right. Please contact me directly, and I will be happy to help. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager

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