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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,232 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,232 reviews

July 28, 2020

Of course like every time I come in I'm treated with the most respect and Katrina treats me not like a customer but as a friend More

by Monkeybutt55
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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Jul 29, 2020 -

Maus Nissan responded

Thank you for recently visiting our Service Department at Maus Nissan of New Port Richey! We appreciate your continued trust, and thank you for taking the time to leave us such a wonderful review! Katrina does a great job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon! Welcome to our Maus NIssan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 27, 2020

EVERYONE that works here always goes ABOVE & BEYOND for customer service. Friendly, cordial, helpful and super! Doing exactly as their MOTTO is...” What ever it takes!” More

by GlitterGirl4God
Recommend Dealer
Yes
Employees Worked With
Ray Berrios, David Maus, Jr. 😉, Alanna Lee, Katrina Atkinson
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Jul 28, 2020 -

Maus Nissan responded

Thank you for recently visiting us at Maus Nissan of New Port Richey, GlitterGirl4God! We appreciate your continued trust, and thank you for taking the time to leave us such a wonderful review. All our staff are dedicated to providing each guest with a truly exceptional experience, that's our #MausDifference! We are overjoyed that you are so happy, and we look forward to serving you again, soon. We are grateful to have you as part of our Maus Nissan Family, and we hope that you have a very blessed day! - Paul DaRocha, Loyalty Manager

July 27, 2020

Really good experience in finding the car I wanted. The car wasn't on the lot in the color I wanted, so they got it from another dealership for me. More

by HALONICK5683
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bentley, David Fraser
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Jul 28, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, HALONICK5683! We appreciate your trust, and thank you for the kind words. We will do whatever it takes! We welcome you to our Maus Nissan Family, and we look forward to serving you again, soon. Thanks again, and have a very blessed day! - Paul DaRocha, Loyalty Manager

July 27, 2020

Loved the politeness of the staff. The wash after the service still left the front end with bugs and just not clean looking. The inside was not vacuumed well. More

by jamesjack0307
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2020 -

Maus Nissan responded

Jamesjack0307, we can see that you are disappointed with the wash, and apologize if your vehicle did not leave cleaner than when you brought it to service. Next time you are in the area, please stop by for a complimentary vehicle refresh. If you have any other questions, please do not hesitate to contact me directly. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

July 25, 2020

I trust John, my service adviser. It’s ridiculous this needs to be a minimum of 25 words. John is trustworthy. Good? Done? Enough? Yes. More

by Woz
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Woz! We appreciate your continued trust, and we thank you for taking the time to leave us a review. John does a great job for our guests- thanks for recognizing him! We are grateful to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

July 24, 2020

Very prompt in initially determining what is needed very professional and polite explains what is needed along with cost ensuring social distance available I am always happy with the results More

by nera47639
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2020 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan of New Port Richey, nera47639! We appreciate your trust, and thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 24, 2020

Katrina was my service specialist and made sure everything was repaired on my car and beyond in a timely manner.I had my car towed and the valet took my husband home and me to the dealership. Every More

by Pamela
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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Jul 24, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Pamela! We appreciate your trust, and thank you for the wonderful review! Katrina does a great job for our customers- thanks for recognizing her! Our valet service, and courtesy shuttle, are awesome! We're very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 24, 2020

I had problem with my lane sensing camera so I stopped in they quickly set me up to drop my car off an got me in a rental an was on my way, I picked it up few days later all good was happy with the service. More

by Lildragon1717
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Jul 24, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Lildragon1717! We appreciate your trust, and thank you for leaving us such a wonderful review! With all the safety technology on these vehicles, we are very grateful for our expert staff who can help our customers, and we look forward to serving you again, soon! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 24, 2020

I know how the “survey” game is played. I won’t give less than 5’s even though NO ONE CONTACTED ME TO MAKE AN APPOINTMENT! I asked for an oil change, new key FOB and safety recall before I went on a 3 week v More

by coach.hohenthaner24
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
Jul 25, 2020 -

Maus Nissan responded

Coach, thanks for the 5-Stars! We apologize if TIffany had missed an email from you, but it sounds like we were able to get all the work done for you, and we trust that you had a wonderful vacation! If you have any other questions, please let me know, and I will be happy to help. Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

July 23, 2020

Outstanding Customer Service Just bought my second car from Maus Nissan. I've been a dedicated customer since 2015. During these five years the great customer service both sales a More

by jnunn1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Ginley, Aldo Rrethatakaj, Jason Rowland
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Jul 25, 2020 -

Maus Nissan responded

Congratulations on the purchase of your 2nd vehicle from Maus Nissan of New Port Richey, jnunn! We appreciate your continued trust, and thank you for taking the time to leave us such a wonderful review. We are overjoyed to see that you are so happy, and we look forward to serving you and your vehicles' needs for years to come. We are grateful to have you be a part of our Maus Nissan Family, and we hope that you have a very blessed day! - Paul DaRocha, Loyalty Manager

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