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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,422 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,422 reviews

December 04, 2020

Tiffany is awesome and always takes good care of me!! Service department was good, too. Wish more of the sales people in the show room had been wearing masks; that was concerning. More

by HOPE_RR
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Dec 17, 2020 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan of New Port Richey, HOPE_RR! We appreciate your continued trust, and we thank you for your kind words. Tiffany does a great job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 04, 2020

Lance Wallace misleading and no customer service skills what so ever I will never come back and I will tell everyone I know sorry I work in service and his Demeanor attitude and customer service skills wer More

by Mathonb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Wallace
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Dec 05, 2020 -

Maus Nissan responded

Mathonb, we can see that you are upset, and apologize if you've had a bad experience. We would like to have a service manager speak with you to see what can be done to help; unfortunately, there is not enough information in your post to be able to identify and reach out to you. Please contact me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager

December 04, 2020

John is beyond great!! Helps me every time I’m in for service. Time well spent when I’m there. John your a rock star More

by Samantha Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Dec 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Samantha! We appreciate your continued trust, and thank you for your kind words. John does a fantastic job for our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

December 03, 2020

Maus Nissan Service department is awesome. Always had an excellent Service there !! They used to give a free car loaners for the time the car was being serviced but unfortunately they got away with that, wh More

by Thefowlers88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Dec 17, 2020 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan of New Port Richey, Theflowers88! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 01, 2020

Thank you to Dillon and JD for making my experience at Maus wonderful. I would highly recommend these two to anyone who asks for car buying advice! Thanks again! More

by Samantha1susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Castle, Dillon Bishop
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Dec 16, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan, Samantha1susan! We appreciate your trust, and thank you for taking the time to leave us a review. Dillon and JD both do a fantastic job for our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 01, 2020

I drove from Largo to New Port Richey to have John Thorne as my service manager. I think that says it all! High quality service. More

by ilovedee63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The ladies that helped me with getting my over night car at the payment. Check out ladies. , John Thorne
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Dec 17, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, ilovedee63! We appreciate your continued trust, and we thank you for taking the time to share your experiences. John Thorne does a fantastic job taking care of our guests- thank you for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

November 30, 2020

Professional, friendly and courteous service staff. Really it is a top notch service that is not easy to find these days. I’m very pleased with the service and cleanliness of location More

by jovin1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela
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November 30, 2020

Quick appointment appreciate the work done and recommendations. When car is "cleaned" expect it not to have dirt still on though. All n all a good experience.Lance Wallace was Super! More

by rocacaruso_deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Wallace/303
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November 30, 2020

Purchased multiple vehicles from them over the years and couldn’t be more satisfied from the services to the purchases to the waiting room with a bag of complimentary chips , this is my favorite dealership More

by dawingman19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Bishop
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November 30, 2020

As usual everything was wonderful and your staff is the best. My car was ready very quickly and no issues were found. Katrina was friendly and professional. More

by sandra.fuertes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando , Katrina Atkinson
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