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Maus Nissan

New Port Richey, FL

4.6
3,422 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,422 reviews

December 08, 2020

I was very impressed by the quality of service I received everyone was very personable especially my service rep Mary she was very knowledgeable and friendly. More

by Lmankiewich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary
Dec 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Lmankiewich! We appreciate your trust, and we thank you for taking the time leave a review. Mary does an amazing job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 08, 2020

Very professional and courteous. Kept me up to date on what was happening with the car and the extended warrantee. Did not push us all. More

by charity34653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jan 02, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan, charity34653! We appreciate your trust, and thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and we are very pleased that you are so happy. Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

December 08, 2020

Tiffany cares about the customers. Her customer service is great. Thanks for caring about me and telling me about the best deals. A great job More

by janetbaris94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jan 02, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ms. Janet! We appreciate your continued trust, and thank you for your kind words. Tiffany does a phenomenal job taking care of our guests- thanks for recognizing her! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

December 08, 2020

Service was quick and easy! Great service and very friendly! Everyone I had contact with was a pleasure to deal with. Always a good experience in the service department. More

by Ariels2cute2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen, Tiffany Norori
Jan 02, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Ariels2cute2004! We appreciate your continued trust, and thank you for your kind words! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 08, 2020

My wife and I have purchased seven vehicles from Maus Nissan and the experience is always a great experience. We look forward to purchasing number eight! Service is always top notch as well. More

by rdcorsel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Nick Bentley, Lance Johnson, John Thorne
Jan 02, 2021 -

Maus Nissan responded

We are humbled by your loyalty, and overjoyed that you have been so happy here over all these years! We are grateful to have you as a part of our Maus Nissan Family, and we look forward to serving you, your family, and friends, for life! Thank you, from all of us, and have a very blessed day! - Paul DaRocha, Loyalty Manager

December 07, 2020

Was greeted immediately with a warm friendly welcome from Chris. Showed me exactly what I was looking for right away. He was really easy to talk to and made the whole process really seamless and fun. The sal More

by CDSullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Reedy
Dec 26, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan of New Port Richey, CDSullivan! We appreciate your trust, and we thank you for taking the time to share your experience! Chris, Jaryd, and Drew all do a fantastic job taking care of our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you again, for years to come! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 06, 2020

They are always friendly and make service convenient. They usually have good specials as well. They did, however miss my low power steering fluid on the 40 point check-up. More

by CPERRY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Dec 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, CPERRY40! We appreciate your continued trust, and we thank you for taking the time to leave us a review! All are staff are dedicated to providing each guest with a truly exceptional experience, and Tiffany is no exception! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

December 06, 2020

John was extremely professional and friendly. However, I paid $175 to have my vehicle diagnosed, followed by an almost $1,600 quote to fix the vehicle. Upon taking it elsewhere, my vehicle was fixed however More

by crystal
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Thorne
Dec 14, 2020 -

Maus Nissan responded

Crystal, we can see that your last visit did not exceed your expectations, and for that, we apologize. A manager will reach out shortly, but in the meantime, please feel free to contact me directly, and I will be happy to help. To your point, our tech used the decision tree to arrive at a diagnosis, but they did not know to look for a dealer-installed device wired into the fuse box incorrectly- the decision tree took us to the part that failed, that is why the estimate was so high. We are very glad; however, that the dealership that installed that part was able to correct the wiring and resolve your concern! Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

December 05, 2020

Armando did a great job, he was pleasant and personable but very thorough. He explained the ins and outs of the vehicle. He made the process easy and pleasant More

by Jonchmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Marrero
Dec 26, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan of New Port Richey, Jonchmart! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. Armando does a fantastic job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 04, 2020

Service dept is top notch from start to finish. Second time vehicle in since purchase. 1st time oil change. 2nd Battery. Great dealership! Great Service! More

by LKitchen7058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela, Tiffany Norori
Dec 26, 2020 -

Maus Nissan responded

Thanks for visiting our Service Department here at Maus Nissan of New Port RIchey, LKitchen7058! We appreciate your trust, and we thank you for taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to serving you again, soon! Thanks for being a part of our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

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