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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

October 25, 2024

Wonderful service. John is always very helpful and pleasant. The dealership is always clean.s. More

by harrybettyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Nov 09, 2024 -

Maus Nissan responded

John is one of the best, and his customers are too, Semsey family! Thanks for your continued trust, and for recognizing our staff! We're overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 24, 2024

Service is great if you have excessive time to waste out of your life, appointment set, arrived in time and three hours for an oil change! More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Nov 09, 2024 -

Maus Nissan responded

We can see that you are frustrated with the wait time, and we completely understand. We will have our service staff reach out to you, to see if there's anything we can do to turn this experience around for you. Thank you for your feedback, and next time, we'll do better to try and earn the rest of those stars. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 24, 2024

Our experience was super good. Tiffany is excellent. We are Very happy she is back More

by Wilfredo Marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Wilfredo! We appreciate your continued trust, and we thank you for your kind words. Tiffany does a phenomenal job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and we look forward to servin g you for years to come, so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 23, 2024

I had very good service and I love my jeep compass JD I think What is his name? More

by CHARR4712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Hite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Paoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Jeep Compass from us at Maus Nissan, Charlene! We appreciate your continued trust, and we thank you for taking the time to leave us this review! JP, and all our staff, are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 23, 2024

Very. Helpful and responsive.. salesman and finance specialist were knowledgeable pleasant and relaxed atmosphere in the store More

by lbreese36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Altima from us at Maus Nissan, Edwin! We appreciate the opportunity to earn your trust, and thank you for taking the time to leave us this review! All our team members are dedicated to providing each guest with a truly exceptional experience, an d treating you like family! We are overjoyed that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 23, 2024

Excellent service! Fast & efficient service! Sal helped us & he was so knowledgeable and so helpful! More

by cdifiore418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Antonio! We appreciate your continued trust, and we thank you for your kind words. Sal does a fantastic job taking care of our guests - thanks for recognizing him. We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 23, 2024

Always great work. Always friendly and on time. Clean customer area and showroom. Always have my nissan serviced here. More

by LeeH133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson
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Nov 09, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Lee! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are thrilled that you are so happy, and we look forward to serving you for life, so please let us know if there's ever anything we can do for you. Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 23, 2024

I was extremely pleased with salesperson Casey, her manager and finance manager they were all three very kind and helpful with my situation and took in account my finances after loosing my car to Hurri More

by Cecilmoreno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey in sales, mgr Darvin, and finance
Report | Print
Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Kia Soul from us at Maus Nissan, Cecilia! We appreciate the opportunity to earn your trust, and thank you for your kind words and 5-stars! Casey does a phenomenal job taking care of our guests- thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 23, 2024

She was very nice and right on point with everything. Also very helpful. And was upfront about everything. More

by ivygreenllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson, John Thorne, Eddie Aguayo, Anyela Martinez, Michael Hassett
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Nov 09, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for the 5-Stars and kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - thanks for recognizing them! We are pleased that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

My experience with Maus Nissan is the worst nightmare. I would never recommend his place to another person. I tell people to stay away from this place. More

by publicservicelookup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew boylan
Report | Print
Oct 25, 2024 -

Maus Nissan responded

We care deeply about the service we provide our guests, so we were extremely disappointed to see this review, and would like to know more about what happened. We have contacted our Service Management, and they are looking into your visit, and will be reaching out shortly to see if there's anything we can do to turn this around for you. Please let me know if you have any other questions, and I'll be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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