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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,234 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,234 reviews

October 05, 2020

Service advisor was courteous and found a coupon for me which I appreciated. However, many employees inside were not wearing masks, including my service advisor and the cashier. I did not feel safe waitin More

by Nsmith12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K Tizzle
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Oct 14, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department, Nsmith! We appreciate you taking the time to share with us your experiences and bringing your concerns to our attention. Please know that we are looking into this matter now, and that we are following all requirements for everyone's safety. If you have any other questions, don't hesitate to contact me directly, and I will be happy to help. Thank you, and have a blessed day. -Paul DaRocha, Loyalty Manager

October 05, 2020

Everybody was extremely polite and helpful without applying any undue pressure on me. I was glad that they offered me a warranty on the car. After accepting that I had a transmission failure a month a More

by dalef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fraser
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Oct 13, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port RIchey, Dalef! We appreciate your trust, and thank you for taking the time to leave us a review. We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 03, 2020

I just purchased a 2020 Murano SL from this dealership. The process went smoothly. The salesman did exactly what he said he would do and he told us about all the costs and didn't hide anything.. I was g More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, David Fraser
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Oct 10, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand New 2020 Nissan Murano SL from Maus Nissan of New Port Richey, Nancy! We appreciate your trust, and we thank you for leaving a review. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 02, 2020

My service girl Katrina is awesome/fantastic. The only issue I had was with the mechanic Caleb, an oil change should not be 4hrs, unhappy More

by magalon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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Oct 10, 2020 -

Maus Nissan responded

Magalon1, thank you for visiting our Service Department at Maus Nissan of New Port Richey! We appreciate your continued trust, and thank you for sharing your experience. Katrina does a fantastic job for our guests- thank you for recognizing her! We apologize for the inconvenience the delay may have caused you. We would like to look into the matter further, but need more information. Please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager

October 01, 2020

I now have had the pleasure of buying two vehicles from Patrick Alu and at Maus Nissan. All I have to say is that if Maus Nissan continues to employ those like Patrick I will return and continue to send pe More

by zuluguardian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Maus
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Oct 10, 2020 -

Maus Nissan responded

Congratulations on both of your purchases here at Maus Nissan of New Port Richey, Zuluguardian! We appreciate your continued trust, and thank you for taking the time to leave us a review. Patrick Alu does a fantastic job for our guests- thanks for recognizing him! We are overjoyed that you are so happy with your experiences here, and we look forward to serving you for years to come. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 30, 2020

We purchased a 18 altima new in 18 we are extremely happy.and I've been pleased every time we have are service done.thank you More

by dimitrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Report | Print
Oct 10, 2020 -

Maus Nissan responded

Thanks for visiting us at Maus Nissan of New Port Richey, Dimitrios! We appreciate your continued trust, and thank you for taking the time to leave a review! All of our staff- sales and service- are dedicated to providing each guest with a truly exceptional experience, and treating you like family- that's our #MausDifference! We are very pleased that you are so happy, and we look forward to serving you again, for years to come! Next time, be sure to take a look at the all new Nissan line-up- the new 2020 Altimas are amazing! Thanks for being a part of our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 29, 2020

I had an oil change and tire rotation done. The staff was professional and friendly. They had my service done in a reasonable amount of time. More

by Sthomas1971333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori, Ryan Nigro, Ray Gierke
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Oct 13, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Sthomas1971333! We appreciate your trust, and thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 29, 2020

Courtesy agent was superbWas not completely sure @ the Courtesy agent was superb Was not completely sure @ the bill and taxes -slight discrepancy Detail job was superb as well enjoy the service over all More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Kayla Bankert
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Oct 13, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Joseph! We appreciate your trust and we thank you for the 5-Stars! Welcome to our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

September 29, 2020

I am so glad the experience I had here with buying my first new car ever. Patrick Alu is an amazing asset to your company! More

by Frogdog_43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Alu
Report | Print
Oct 13, 2020 -

Maus Nissan responded

Congratulations on the purchase of your First New Car, Frogdog_43! And all of us here at Maus Nissan of New Port Richey, are honored to have earned your trust for such a momentous occasion! Patrick Alu does a fantastic job taking care of our guests- thank you for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 29, 2020

Maus Care really is that! They take care of your car or truck after the sale! I take my Titan in every 5,000 miles for an oil change and tire rotation. Great service and friendly service team.. More

by paul.holzapfel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Norori
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Oct 13, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Mr. Holzapfel! We appreciate your trust, and we thank you for your kind words. We are overjoyed that you are so happy with the Maus Care service on your Titan, and we look forward to taking care of you and your truck for years to come! Welcome to our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

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