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Maus Nissan

New Port Richey, FL

4.6
3,234 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,234 reviews

October 12, 2020

Laura was very thorough and helpful. She let me know how long I would be waiting. She even advised me of what the technician found and what they were doing to fix it. She answered all of my questions thorou More

by Sunfireklf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Vitt
Oct 14, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, KFranklin! We appreciate your trust, and thank you for taking the time to leave us a review. Laura does a wonderful job taking care of our guests- thank you for recognizing her! We currently only have one- snack station due to Covid-19, but all our customers are welcome to it! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 12, 2020

The best dealership to buy and service your car. I will The best dealership to buy and service your car. I will recommend my whole family there. Thank you Maus Nissan, Thank you Carrie, Armando, Dave in More

by A.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Ginley, Carrie Poulsen, Jason Rowland, Dave Schwartz, Armando Marrero
Oct 14, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2020 Nissan Murano from Maus Nissan of New Port Richey, A.R! We appreciate your continued trust, and we thank you for taking the time to leave us a review! We are very pleased that you are so happy, and we look forward to serving you and your whole family for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 10, 2020

Would have rather dealt with Chris instead of Ron, who was unprepared. Not a pleasant buying experience. Drove a long way for very poor service. More

by Never again
Recommend Dealer
No
Employees Worked With
Ron Caltigirone
Oct 13, 2020 -

Maus Nissan responded

We can see that you are upset, and apologize if you feel you had a bad experience. We would like to have a manager reach out to you, unfortunately, there is not enough contact information in your post. Please reach out to me personally, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

October 09, 2020

The vehicle is awesome and most people were super friendly and tried to be helpful. There are a couple of things I was misled about. Unfortunately these were big for me and makes me see this dealersh More

by Teresa1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armando Marrero, Ron Caltigirone
Oct 09, 2020 -

Maus Nissan responded

Teresa, we can see that you are upset, and apologize if you had a bad experience. Unfortunately, there is not enough contact information here to reach back out to you, so please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

October 08, 2020

I’ve been with this dealership for two years and never had a bad experience. All my concerns with my car have always been taken care of. Lance Johnson always goes above and beyond to make sure I’m well ta More

by Gabrielle.rehkopf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Maus Nissan responded

Thank you for trusting our Service Department at Maus Nissan of New Port Richey these past two years, Gabrielle! We appreciate your business, and we thank you for taking the time to share your experience. Lance Johnson does a great job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 08, 2020

The dealership is very professional they know what they’re doing I’ve Purchased three carsfrom them and I’ve been very happy. The service department is the best especially John Thorne. He takes care o More

by A Conigliaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Maus Nissan responded

Thank you visiting us again at Maus Nissan of New Port Richey, A Conigliaro! We appreciate your continued trust, and we thank you for taking the time to leave us such a wonderful review. John Thorne in service does a fantastic job taking care of our guests- thanks for recognizing him! We are overjoyed that you have been so happy with all of your experiences here, and we look forward to serving you for years to come! Thank you for being such an important part of our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

October 08, 2020

I was attended quickly by the guys that were at the service station and Tiffany received me with friendliness and explained everything in details to me. More

by IRISOQUENDO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Oct 14, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Iris! We appreciate your trust, and we thank you for taking the time to leave us a review! Tiffany does a great job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 07, 2020

Lance Johnson and Alec Gillis handled the cruise control, checking our extended warranty. The part was covered and repair completed. We couldn’t be happier. Ann & Barry Coplan More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Gilliod
Oct 14, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Mr. and Mrs. Coplan! We appreciate your continued trust, and thank you for taking the time to share your experience. Lance and Alec both do a fantastic job taking care of our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 07, 2020

There a consistent business that always goes over and beyond for the sale. We been coming for over 20 years and it’s changed very little. More

by lpad79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
Oct 10, 2020 -

Maus Nissan responded

lpad79, we are humbled by your continued trust, and honored by your kind words. We are overjoyed that you are so happy, and look forward to serving you for years to come. Thank you for being such an important part of our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

October 07, 2020

I brought my daughter’s Frontier 4 door in for an oil change and tire rotation. Everyone was very courteous and showed me what all I wanted to see and know. More

by Tpgunn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Oct 13, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Tpgunn22! We appreciate your trust, and thank you for your kind words. We are very pleased to hear that you were so happy with your recent visit for your daughter's Frontier, and we look forward to taking care of your family's vehicles for years to come. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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