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Maus Nissan

New Port Richey, FL

4.6
3,234 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,234 reviews

October 16, 2020

Always great. Everyone is very accommodating. Service is always done in a professional and timely manner. .I shouldn’t have to write a minimum amount of words. 😂👍🏼 More

by bangzoom523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, bangzoom523! We appreciate your continued trust, and thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

Jul 02, 2021 -

bangzoom523 responded

Thank you

October 14, 2020

It is the first time in almost 4yrs, that I go out disappointed with the service provided. Hope the next time it goes different. I still have the noise after my front brakes replacement. The noise is More

by hhmaldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Martinez - service, Daniel Camacho- tech , Tiffany Norori
Oct 15, 2020 -

Maus Nissan responded

Thank you for recently visiting our Service Department, hhmaldonado. We can see that you are not completely satisfied with the results of your service and we would like to help. Unfortunately, we do not have enough information to look this up and reach out. Please contact me directly, at your earliest convenience, and I will be happy to address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

October 14, 2020

Tiffany & lance are amazing ! I work with this Everytime and couldn’t imagine better service ! Highly recommend! Great customer service from them both! Thank you More

by beautifulmeenov18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Norori
Oct 15, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, beautifulmeenov18! We appreciate your continued trust, and thank you for taking the time to leave us such a wonderful review. Tiffany and Lance are amazing- thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you again for years to come! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 13, 2020

Dixon is the best sales person I've had the pleasure working with. He kept all his promises to me plus more. He is amazing and very friendly. I highly recommend him to anyone that is looking to get fast More

by shannafowler88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixon, Nick Bentley
Oct 15, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan of New Port Richey, Shanna! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave a review. Dixon does a fantastic job taking care of our guests- thank you for recognizing him! We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 13, 2020

Not real happy my car was there for 2 weeks waiting for a part to fix the passenger air bags. I did however receive a longer car to drive. Very friendly staff. More

by moorecpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bankert
Oct 16, 2020 -

Maus Nissan responded

Thank you for trusting our Service Department at Maus Nissan, Moorecpl! We appreciate your business, and thank you for sharing your experience. We apologize for the wait, but when it comes to parts for an airbag- safety first! We are just happy to have been able to provide you a loaner car waiting for the parts to arrive! Thanks for being a part of our Maus Nissan Family, We look forward serving you again, soon, and hope you have a blessed day. - Paul DaRocha, Loyalty Manager

October 13, 2020

Service was great as always . Maus Nissan is AWESOME always friendly and helpful. Would recommend to anyone looking for honest and helpful car dealership. Thank you More

by katrinashay1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Utrobin, Katrina Atkinson
Oct 16, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, Katrinashay1973! We appreciate your continued trust, and thank you for taking the time to leave us such a wonderful review. All our staff are dedicated to providing each guest with a truly exceptional experience- that's our #MausDifference! We are very pleased that you are so happy, and we look forward to serving you again, soon! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 13, 2020

This is my third Nissan rogue I Purchased from Maus Nissan. Always a great experience and a friendly helpful staff. Dennis Gonzalez went out of his way to make me feel comfortable, he is a great sales More

by ajcinfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gonzalez-great sales person, and a nice guy., Aldo Rrethatakaj, JD Castle
Oct 14, 2020 -

Maus Nissan responded

Congratulations on the purchase of your THIRD Nissan Rogue from us at Maus Nissan of New Port Richey, Andrew! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Dennis does a fantastic job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you again for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 12, 2020

Friendly staff very helpful. Clean office and bathroom. Service area is ran great and can get in and out in a timely manner. Great dealership all away around. More

by Dupontfan22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Oct 14, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, Dupontfan22! We appreciate your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, we are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 12, 2020

Maus Nissan Family are amazing with my Family. Thank you Tiffany for your service. Thanks the sales team for always so calm and accommodating helping my Family and I pick our Nissan vehicles. More

by Nilda Alonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Carabello 5 star, Kevin Leon, Nick Bentley, Tiffany Norori, Chad Wyszynski
Oct 14, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, Ms. Alonso! We appreciate your trust, and thank you for taking the time to leave us a review. Tiffany does a fantastic job for our guests- thank you for recognizing her! We are very pleased that you are so happy with your experiences here, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 12, 2020

I just purchased my 4th Nissan from this dealership. Started with the Juke, 2 Rogues and now the Murano. I’ll be back for the Pathfinder in a few years, I’m sure! I continue to return because I love the More

by JenniferLSimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor in Sales, JD Castle
Oct 13, 2020 -

Maus Nissan responded

Congratulations on the purchase of your 4th Nissan from us at Maus Nissan of New Port Richey, Jennifer! We appreciate your continued trust, and we thank you for taking the time to share your experiences. We are simply overjoyed that you are so happy- not only your brand new Murano, but with all of our services as your dealer, also. We look forward to taking care of you and your vehicles for years to come! Thank you for being such an important part of our Maus Nissan Family, and we hope that you have a very blessed day! - Paul DaRocha, Loyalty Manager

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