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Maus Nissan

New Port Richey, FL

4.6
3,236 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,236 reviews

November 11, 2020

I always go without appointment and this time I make appointment and I didn’t have to wait so long like before. Before was like three hours this time like an hour. I definitely continue making appointme More

by lafisipr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Great service Wonderful company everyone was so nice and Great service Wonderful company everyone was so nice and caring will recommend to all my friend. Everything was clean and wipe down with anybody use More

by DLWEEDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Wallace great service, Katrina Atkinson, Mike Krietemeyer, Tiffany Norori, Paul Guglielmo, Sebastian Richards, Anthony Falco
November 11, 2020

Very professional and John was a great service writer I’m not from this area but if I were you would be my go to. More

by patrick_keith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2020

It is always a pleasure to take my car in for service at this dealership. Your staff are amazing and very knowledgeable. The waiting area is comfortable. More

by LIsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2020

Amazing excellent services and happy if what they did and left the car in excellent shape thanks Mauss Nissan and it was good service I had like always More

by Hassler1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori, Jeremy Kettels, Sebastian Richards, Kayla Bankert
November 10, 2020

The problem, with the pressure sensor was quickly diagnosed and resolved. In so doing an issue with the tires was discovered and also taken care of. More

by rtmueller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geo Aponte
November 10, 2020

The whole team was amazing they worked it out that my payments only went up like 20 bucks and I love my new car thank you for being the best car dealership around More

by Nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Nick Bentley, Elizabeth Berumen, Chad Wyszynski
November 10, 2020

This is our second purchase with Maus Nissan and we’ve had a good experience both times!I would definitely purchase from Maus again. Thanks! Yes More

by Jason48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, Alanna Lee, Jordan Pletscher, George Kazary, Brandi Pitts, Joseph Cabusao
November 10, 2020

They did not know how to do a proper alignment on my truck. I watched they struggle and did not complete the alignment all they did was correct toe More

by cecil.mcelveen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katrina Atkinson, Carl Wolf
Dec 01, 2020 -

Maus Nissan responded

Cecil, we can see that you are upset, and apologize if you've had a bad experience. A service manager should be reaching out to you shortly, but in the meantime, if you have any other questions, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

November 10, 2020

Always busy and slow to get to you for check-in, unsure what the need for making an appointments is. Never seems to make a difference. They can be fairly slow to get the car done.. Car wash sucks as it ne More

by ffhop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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