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Maus Nissan
New Port Richey, FL
3,236 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,236 reviews
November 18, 2020
Service rep Katrina is the best!!! Brought car in for oil change and full detail car was returned looking like new. Now if it only had the new car smell too that would be even better. I will keep bringing my change and full detail car was returned looking like new. Now if it only had the new car smell too that would be even better. I will keep bringing my rogue here for all my needs. Moved here from New York and excited to find a place that treats their customers like friends and service above expectations More
by tgillotti429
Verified CustomerEmployees Worked With
Katrina Atkinson
November 18, 2020
I went to service my car at 9:15am they promptly took my car, drove me home two hrs passed, drove me back to the dealership the car was ready I paid and left. car, drove me home two hrs passed, drove me back to the dealership the car was ready I paid and left. More
by valerie.e.ponce
Employees Worked With
Tiffany Norori
November 18, 2020
Katrina is great! Always takes great care of me and gives me an honest opinion for my Nissan Pathfinder’s service. She is very knowledgeable and cares about her customers! me an honest opinion for my Nissan Pathfinder’s service. She is very knowledgeable and cares about her customers! More
by bigt3266
Employees Worked With
Katrina Atkinson
November 18, 2020
I was glad that my battery was replaced so promptly. Because of Maus care, the battery did not cost me for replacement. I wish the batteries would last longer than 15,000 miles Because of Maus care, the battery did not cost me for replacement. I wish the batteries would last longer than 15,000 miles More
by RUTHELLEN113
Employees Worked With
Angela Martinez
November 18, 2020
This dealership promised a referral fee for a customer that I brought to them close to a month ago. After several phone calls multiple texts and messages left with the dealership they never returned my ca that I brought to them close to a month ago. After several phone calls multiple texts and messages left with the dealership they never returned my call until today when they told me that they had to wait till the salesman sold his next deal in order to pay me my referral fee that I have for bringing them a customer. I think that’s absolutely ridiculous. They should honor their promise and live up to their Christian-based theme of integrity especially when somebody is bringing them customers from another dealership. I will never bring another person to this dealer ship ever again. More
by Edward D Rodriguez
Employees Worked With
JD Castle
November 18, 2020
Terrible service No employees wear face covers i’m having an issue with my newer vehicle that I purchased there didn’t wanna stay there to get service because of safety issues So I’m driving around with the an issue with my newer vehicle that I purchased there didn’t wanna stay there to get service because of safety issues So I’m driving around with the check engine light on More
by w7a99ve
Employees Worked With
Other Employees :
Katrina Atkinson, Tiffany Norori, Jeremy Kettels, Sebastian Richards, Kayla Bankert
November 18, 2020
John in Service was excellent and explained everything that was identified as a problem, and they worked quickly to solve. This was my first time here and I would come back. that was identified as a problem, and they worked quickly to solve. This was my first time here and I would come back. More
by Bcree
Employees Worked With
November 17, 2020
The service was great and it took the time they just said it would be ready, the facilities are great and make it nice while waiting. it would be ready, the facilities are great and make it nice while waiting. More
by Karynina01
November 17, 2020
Horrible service, horrible customer support. Oil change takes 4 hours even with a appointment set week in advance. Would never recommend this place to anyone. takes 4 hours even with a appointment set week in advance. Would never recommend this place to anyone. More
by Mario25
November 17, 2020
We always appreciate the fast and friendly service and staff at Maus. The service department is fantastic and we always love working with Tiffany. She’s always helpful and efficient! staff at Maus. The service department is fantastic and we always love working with Tiffany. She’s always helpful and efficient! More
by AandMFrary
Employees Worked With
Tiffany Norori
