Maus Acura of North Tampa - Service Center

Service was excellent I showed up earlier than my appointment and was taken care of immediately regardless. Chuck Jenkins was helpful and informative. He made sure to get t I showed up earlier than my appointment and was taken care of immediately regardless. Chuck Jenkins was helpful and informative. He made sure to get to the problem, get me set up quickly and efficiently with all that I needed. Furthermore, he followed up promptly when the issue was solved and got it all taken care of. From what I can tell they run a smooth operation while looking out for the best interest of their clients. Excellent service and customer care More

Service at Acura I was waiting for my car's oil change. When additional services were recommended, they were explained to me, and I said I could not wait any longer I was waiting for my car's oil change. When additional services were recommended, they were explained to me, and I said I could not wait any longer. Immediately, I was offered a loaner car and I was on my way. The rep told me that my car should be ready by mid to late afternoon. I was called about 3:30 to pick up my car. Price was the number I was quoted. More

Consistent Service Once Again The staff at Ferman Acura is always pleasant and knowledgable. They always provide timely service according to my scheduled appointment, then provide The staff at Ferman Acura is always pleasant and knowledgable. They always provide timely service according to my scheduled appointment, then provide me with service options and appropriate solutions. More

Scheduled Service As usual my service was outstanding. The work was done as expected with no unexpected issues that needed to be "taken care of". I can always trust m As usual my service was outstanding. The work was done as expected with no unexpected issues that needed to be "taken care of". I can always trust my service advisor to tell me what's going on with my vehicle and feel extremely comfortable taking my car in for service. More

Excellent service. My service advisor watches out for me and advises me on what's needed and what's not when it comes to car repair. It feels like he takes a personal in My service advisor watches out for me and advises me on what's needed and what's not when it comes to car repair. It feels like he takes a personal interest. More

Service of my vehicle Always consistent and on schedule. I'm always well taken care of and pleased with the personnel dealing with my car. Good service and fair value. Always consistent and on schedule. I'm always well taken care of and pleased with the personnel dealing with my car. Good service and fair value. More

Very efficient service I appreciate the efficient service in getting my car in and out of the service department. They let you know the approximate time as well as when the I appreciate the efficient service in getting my car in and out of the service department. They let you know the approximate time as well as when they are almost done. The paperwork is always ready when you get to the desk. More

Honest service Always impressed with Furman service! They never try to up sell or service vehicle unless it needs something. I've been completely satisfied over the Always impressed with Furman service! They never try to up sell or service vehicle unless it needs something. I've been completely satisfied over the last seven years. Todd has been great to work with and I don't take my car anywhere else! More

Service Strong interest in making sure the job is done right. Customer service is their number one priority and it shows in the way they operate. Strong interest in making sure the job is done right. Customer service is their number one priority and it shows in the way they operate. More

Exceptional My experience with fermans team has been awesome. They are very mindful of your needs answer all your questions and eager to make things right. I have My experience with fermans team has been awesome. They are very mindful of your needs answer all your questions and eager to make things right. I have bought two cars from them, a TL for myself and a TSX for my wife and will continue to purchase automobiles from them. I highly recommend anyone going there for your next automobile needs. More