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Maus Acura of North Tampa
Tampa, FL
1,395 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,395 reviews
June 22, 2018
B1 service was fine Michael in service was friendly and professional; no surprises; good price; short wait. Expectations were exceeded. But don’t like having to come up w Michael in service was friendly and professional; no surprises; good price; short wait. Expectations were exceeded. But don’t like having to come up with 25 words. And too many reminders to come in for the service. More
by SteveNewTampa
Employees Worked With
Michael in Service was very helpful and friendly.
June 22, 2018
Very professional Mr Stevens explained very well all that was done to my car and what will be needed for the next maintenance date, including the cost and time of labor Mr Stevens explained very well all that was done to my car and what will be needed for the next maintenance date, including the cost and time of labor. More
by Katpacs12
Employees Worked With
Michael Stevens
June 13, 2018
R&R my battery!!! Great service and quick service on my dead battery for my Acura RDX... I was in and out of the dealership in less than an hour... Thanks!!!... Great service and quick service on my dead battery for my Acura RDX... I was in and out of the dealership in less than an hour... Thanks!!!... More
by rdxgary3
Employees Worked With
Bryan Anderson,Todd Schuler
June 12, 2018
HAPPY WITH MY RDX BOTH LINDEN AND BILL WORKED WITH ME ON MY 3 VISITS TO DEALERSHIP. THEY WERE VERY PROFESSIONAL AND ANSWERED ALL MY QUESTIONS-ESPECIALLY MY QUESTIONS RE BOTH LINDEN AND BILL WORKED WITH ME ON MY 3 VISITS TO DEALERSHIP. THEY WERE VERY PROFESSIONAL AND ANSWERED ALL MY QUESTIONS-ESPECIALLY MY QUESTIONS REGARDING THE TECHNOLOGY PACKAGE. More
by love my acura
Employees Worked With
Jesse Dickinson,Linden Mason
June 11, 2018
Close Customer service was excellent... and if I didn't have something come up unexpectedly I probably would have walked out of there with a new car... The Customer service was excellent... and if I didn't have something come up unexpectedly I probably would have walked out of there with a new car... The new Acura is CrAzZy NiCe...!! Had a bad experience when i purchased my last Acura 2 yrs ago. Ended up having difficulties getting financed due to fast talking sales and financing manager...Ended up destroying my credit score and got stuck with a 23.99 finance charge. So i pay $560.00 a month for past 2 yrs and still owe over $19k on a pre-certified used car....... More
by Tony115894
Employees Worked With
Bryan Anderson,Todd Schuler
June 11, 2018
Excellent Service by Robert Robert always provide excellent service. He clearly explains all service / maintenance actions for my vehicle. In addition, he recommends which servic Robert always provide excellent service. He clearly explains all service / maintenance actions for my vehicle. In addition, he recommends which services are required and those that can be done over time. More
by Tonri
Employees Worked With
Robert
June 09, 2018
Outstanding I aLways have the best service at Ferman Acura. Friendly and services are quick. I feel relaxed and didn’t even need to check anything I asked them to I aLways have the best service at Ferman Acura. Friendly and services are quick. I feel relaxed and didn’t even need to check anything I asked them to do. More
by Tranton12
Employees Worked With
Robert
June 08, 2018
Super Service at Ferman Acura I arrived at Ferman Acura about 15 minutes earlier than scheduled, but I was taken right away. This was my first major service at 30,000 miles, and e I arrived at Ferman Acura about 15 minutes earlier than scheduled, but I was taken right away. This was my first major service at 30,000 miles, and everything was handled perfectly. In addition to the transmission service, brake fluid was replaced as well as the cabin air filter. All other routine maintenance was done expeditiously and efficiently. Todd Schuler was my service advisor and did his usual great job of coordination and communication. The professionalism of everyone involved was apparent. I highly recommend the service performed at Ferman Acura. More
by AcuraLover
Employees Worked With
Todd Schuler
June 06, 2018
Timely Friendly Service I arrived early for my appointment and they were able to start working on my car immediately. Fast and friendly service. Thank you very much. I arrived early for my appointment and they were able to start working on my car immediately. Fast and friendly service. Thank you very much. More
by RachelGlynn
Employees Worked With
Bryan Anderson
June 05, 2018
Fast service Per usual, Ferman Acura service department was fast and thorough. However, I continue to be frustrated with the scheduling process. I have owned multi Per usual, Ferman Acura service department was fast and thorough. However, I continue to be frustrated with the scheduling process. I have owned multiple Ferman Acura models over the last nearly 15 years and yet every time I call they have a problem finding me in the computer system. More
by Sallybanks
Employees Worked With
Mike
