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Maus Acura of North Tampa

Tampa, FL

4.8
1,421 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,421 reviews

July 06, 2018

Repair Work performed was done in a timely and efficient manner. Waited while vehicle was in the service department and they finished in a timely manner. More

by rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Walker
Jul 09, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

July 06, 2018

Great experience Bryan was so helpful and detailed in making sure my car was fixed correctly. I received a loner car and updated phone calls on my vehicle progress. More

by kmccaw65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
Jul 09, 2018 -

Maus Acura of North Tampa responded

We look forward to serving you in the future!

July 05, 2018

Did do what they said My service went extremely fast, this is a good thing except when I asked the service manager if my car was washed he said yes. Unless it dryed in 5 mi More

by RN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Schuler
Jul 06, 2018 -

Maus Acura of North Tampa responded

Thank you for your review! Please contact us to let us know how we can serve you better next time.

July 05, 2018

Everything about my experience was excellent. I will definitely use them for my future Acura service needs. They did exactly what they said they were going to do, and they did it in a very time More

by TGRANDY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
Jul 05, 2018 -

Maus Acura of North Tampa responded

Thanks for your review!

July 05, 2018

Ferman Acura I buy and service all my Acura vehicles only at Ferman. Great service, great dealership. Always professional and friendly staff. All my concerns alway More

by STANR2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rebello,Todd Schuler
Jul 05, 2018 -

Maus Acura of North Tampa responded

We look forward to serving you in the future!

July 05, 2018

A1 Service Quick, efficient, and I they took a real interest in my vehicle. I got there a little early but they got my vehicle in right away and finished it off More

by RODNEY.PEDERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stevens
Jul 05, 2018 -

Maus Acura of North Tampa responded

Thank you Rodney!

July 05, 2018

Seamless Mike is amazing and makes it a seamless process, always professional and courteous. The restrooms are always clean and the waiting area is comfortable More

by mick1090
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 05, 2018 -

Maus Acura of North Tampa responded

We look forward to serving you in the future!

July 05, 2018

Services Excellent service. My service specialist was courtesy and my service was on time. The technican fixed my on my car bumper (it had a small dent) wit More

by Kimgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
Jul 05, 2018 -

Maus Acura of North Tampa responded

Thanks for your review, Kim!

July 04, 2018

Just ok. I own a Acura MDX I bought in the fall of 2017. My appointment was just for an oil change. Took very long. Then waited for another 20 minutes for my More

by ddhuseby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Castillo
Jul 05, 2018 -

Maus Acura of North Tampa responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Joe Feola at (813) 690-8453, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 04, 2018

Average Too many discrepancies between the quoted price on the phone, price when you get there, whats on the web site and what you get charged. Todd is not a More

by mo518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Stevens
Jul 05, 2018 -

Maus Acura of North Tampa responded

Thank you for your review! Please contact us to let us know how we can serve you better next time.

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