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Maus Acura of North Tampa
Tampa, FL
1,299 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,299 reviews
January 06, 2018
Ferman ACURA Service Overall satisfied since Mike was excellent and was looking out for my best interest. Issues such as not having parts for my vehicle available were dis Overall satisfied since Mike was excellent and was looking out for my best interest. Issues such as not having parts for my vehicle available were disappointing More
by FranknAdri
Employees Worked With
Mike
January 05, 2018
Efficient Professional Service As always, Mike in service was very helpful. He quickly handled the task at hand and communicated throughout the process. Very Efficient and Profess As always, Mike in service was very helpful. He quickly handled the task at hand and communicated throughout the process. Very Efficient and Professional. Couldn't be happier. More
by Happy customer
Employees Worked With
Mike
January 05, 2018
Air Condition repair Very efficient work and repair. Employees very good and informative. Quality work and car finished on time. Gave me a loner car. I would buy another c Very efficient work and repair. Employees very good and informative. Quality work and car finished on time. Gave me a loner car. I would buy another car from Ferman. The dealership looking very clean and professional with comfort atmosphere. More
by David T Hite
Employees Worked With
Todd Schuler
January 01, 2018
Delivered above expectations....needs to modernize delivery Needs to modernize delivery procedures to remain competitive. No home deliver. Paperwork still takes 90 minutes even after assured that it would be Needs to modernize delivery procedures to remain competitive. No home deliver. Paperwork still takes 90 minutes even after assured that it would be ready when I arrived, which it was not. People are terrific but service use of digital and more personalized services a must. Special shout out to Linden in sales who was very persistent. More
by Drschafes
Employees Worked With
Andres Acevedo ,Linden Mason
January 01, 2018
Happy customer In and out with a great experience. I love my ‘18 Acura MDX. My experience exceeded my expectations. Allan and Austin did an amazing job! In and out with a great experience. I love my ‘18 Acura MDX. My experience exceeded my expectations. Allan and Austin did an amazing job! More
by HappyCustomer
Employees Worked With
Austin Barrett,Alan Steinberg
December 31, 2017
Brake flush and refill and al round replacement pads Todd is excellent.Unknown to him my 15 year old rsx was left with corrosive brake fluid over the airbox,the bulkhead and the chassis ?...I guess the m Todd is excellent.Unknown to him my 15 year old rsx was left with corrosive brake fluid over the airbox,the bulkhead and the chassis ?...I guess the mechanic would call that spillage ?......Now would he have done that with a new car ?......I'm sure he would have at least cleaned it up on a new car!Mechanally I keep my work commuter in tip top condition,clean synthetic oil , K & N air filter,tires regularly rotated.Still going strong 142500 miles on the clock.Anyway whenI got home I took the front left wheel off and cleaned all the corrosive brake fluid off !....However regardless of this experience Iwould come back for any work that I feel would be necessary to be done by the main dealer in the future.Todd has always done an excellent job.in the past .Its the mechanic that has not cleaned up after himself that let him down! More
by GlenAcura
Employees Worked With
Todd Schuler
December 27, 2017
NEW CAR PURCHASE I enjoyed purchasing my new car from Ferman Acura because they were professional, competent, pleasant and I got a fair price. I would recommend this d I enjoyed purchasing my new car from Ferman Acura because they were professional, competent, pleasant and I got a fair price. I would recommend this dealership to my friends More
by Irving deToro
Employees Worked With
Andres Acevedo
December 27, 2017
Friendly customer service - can't be beat! From the informative test drive to timely assistance with vehicle selection and financing options - you could not expect to be treated better by these From the informative test drive to timely assistance with vehicle selection and financing options - you could not expect to be treated better by these caring sales personnel! More
by david
Employees Worked With
Andres Acevedo ,John Rebello
December 27, 2017
Lighted Sill Installation Service was quick and cost less than the quote over the phone. Was very impressed. Will be going back for future MDX and RL maintenance and repair. Service was quick and cost less than the quote over the phone. Was very impressed. Will be going back for future MDX and RL maintenance and repair. More
by thomas
Employees Worked With
Bryan Anderson
December 25, 2017
Alway a great experience Robert Walker is the best. He does a great job explaining services being performed. He keeps me updated and provides me with options for current and f Robert Walker is the best. He does a great job explaining services being performed. He keeps me updated and provides me with options for current and future services. I enjoy having Robert as my Service Advisor. More
by Tonri
Employees Worked With
Robert Walker
