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Maus Acura of North Tampa
Tampa, FL
1,395 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,395 reviews
July 04, 2018
Great service Robert Walker is one the primary reasons I come to Ferman Acura for service. Robert makes everything clear and understandable, and I trust implicitl Robert Walker is one the primary reasons I come to Ferman Acura for service. Robert makes everything clear and understandable, and I trust implicitly. He’s a real treasure for the dealership. More
by kennygee13
Verified CustomerEmployees Worked With
Robert Walker
July 04, 2018
Acura service Robert is great! He's very understanding to my time and quickly gets me in and out. I will continue to patronize Ferman because of excellent customer Robert is great! He's very understanding to my time and quickly gets me in and out. I will continue to patronize Ferman because of excellent customer service More
by Acuraguy10
Employees Worked With
Robert
July 04, 2018
Friendly and honest I had a pleasant experience purchasing my new Acura RDX. Alan was knowledgeable and provided a thorough overview of all the features I wanted. I fee I had a pleasant experience purchasing my new Acura RDX. Alan was knowledgeable and provided a thorough overview of all the features I wanted. I feel I was given a good deal on a quality product. More
by JHGMAN
Employees Worked With
Alan Steinberg
July 04, 2018
Service Ferman Acura is the best place to have service done. I always bring my car here. I bought my car new here and it’s the only place I’d bring my car for Ferman Acura is the best place to have service done. I always bring my car here. I bought my car new here and it’s the only place I’d bring my car for service. More
by TLMCCORKLE0830
Employees Worked With
Bryan Anderson
July 04, 2018
Great service always! Great service always. Brian, steve, Todd and Robert all are great service advisors. They take care of you. I would recommend to get service there. Great service always. Brian, steve, Todd and Robert all are great service advisors. They take care of you. I would recommend to get service there. More
by Noor
Employees Worked With
Bryan Anderson
July 04, 2018
Outstanding Battery problem in the morning, was immediately placed on list for service which included routine service. The Acura service department at this partic Battery problem in the morning, was immediately placed on list for service which included routine service. The Acura service department at this particular location is always professional, timely and courteous. More
by VRUSSO9256
Employees Worked With
Service, Michael
July 04, 2018
Friendly, fast, and reliable. Bryan and the service team at Ferman Acura are awesome. They are accommodating, responsive, and honest......everything most other dealerships aren’t. Bryan and the service team at Ferman Acura are awesome. They are accommodating, responsive, and honest......everything most other dealerships aren’t. We are on our 4th and 5th Acuras from Ferman and thanks to Bryan and his team we won’t go anywhere else when it is time to replace them........but that may be quite a while based on their great work. More
by JSLAGLE
Employees Worked With
Bryan Anderson
July 02, 2018
1st Class Service Prompt, efficient & professional. In & out. Saved time and money. Plus a nice waiting area. I highly recommend this dealership for sales and service! Prompt, efficient & professional. In & out. Saved time and money. Plus a nice waiting area. I highly recommend this dealership for sales and service! Thank you. More
by The Chief
Employees Worked With
Michael Stevens
June 29, 2018
Completed as promised. I was in for regular service on my RDX. Todd greeted me at the service drive up and escorted me to the customer waiting area. He came and gave me upd I was in for regular service on my RDX. Todd greeted me at the service drive up and escorted me to the customer waiting area. He came and gave me updates as the service went along. All went well! More
by angiefraser
Employees Worked With
Todd Schuler
June 25, 2018
Easy Breezy Came in for an oil change. Was greeted promptly and courteously. The oil change was done my inspection was explained and I was home on my merry way Came in for an oil change. Was greeted promptly and courteously. The oil change was done my inspection was explained and I was home on my merry way in an hour. More
by irivera
Employees Worked With
Michael Stevens
