Maus Acura of North Tampa

Service at Ferman Acura is a source of confidence for me My service advisors Brian and Todd at Ferman Acura have always been very friendly and I feel that I get the best service at a good price. I get a lot My service advisors Brian and Todd at Ferman Acura have always been very friendly and I feel that I get the best service at a good price. I get a lot of work done sitting in the lounge. Hence, I have never considered taking my car anywhere but Ferman. Frankly, good service might push me to get another Acura to replace one of the current ones. More

Service With Care Thanks Service team at Ferman Acura is always spot on. They're very attentive to their customer and strive to provide excellent service. They explain Thanks Service team at Ferman Acura is always spot on. They're very attentive to their customer and strive to provide excellent service. They explain everything and present it to you in a very understandable way. Robert has been my Advisor for several times now and he is always professional, honest, and seems to genuinely care about his customers. Brian Anderson is also a credit to the entire service area and gives you reliable advise. More

Paint protection plan Great place. Everyone is always helpful. Great service. My only complaint is that I am super annoyed with all of the survey requests!! I got a new car Great place. Everyone is always helpful. Great service. My only complaint is that I am super annoyed with all of the survey requests!! I got a new car last month and I’ve probably been asked to complete 12 surveys. Not sure what’s going on with that, but even after unsubscribing, I am still getting yet again another survey to complete. Will just have to start giving a poor rating for every survey I get. I would’ve given 5 Stars but it’s been a month now so I’m going with just 4 stars now. More

Always professional I always take my Acura ILX for maintenance at Ferman Acura and I am always pleased. Their prices are surprisingly reasonable, their staff is polite, I always take my Acura ILX for maintenance at Ferman Acura and I am always pleased. Their prices are surprisingly reasonable, their staff is polite, and their waiting area is clean and comfortable! More

It was a very good experience purchasing my vehicle I’m very Because the sales person did not push us and he tried to the best of his ability to answer every question and made us feel made us feel very warm and Because the sales person did not push us and he tried to the best of his ability to answer every question and made us feel made us feel very warm and very content with the dealing of them via purchasing the car More

Good customer service Robert isn’t always very friendly and professional. I always seem to be assigned him when I go, nice to have consistency. The service was prompt and Robert isn’t always very friendly and professional. I always seem to be assigned him when I go, nice to have consistency. The service was prompt and the lounge was comfortable. More

Best customer service I have had in a long time! My MDX had some major computer issues causing the vehicle to be in and out of the shop… Mostly in… Over the course of the last eight months. Not only My MDX had some major computer issues causing the vehicle to be in and out of the shop… Mostly in… Over the course of the last eight months. Not only did Furman Acura provide me a loaner car they also brought it to me several times when I needed it. In addition because we lease the vehicle they actually paid my lease payment for me for three months. It was the right thing to do and they never questioned it when I talked to them about it. Still having trouble with the car still working with Furman but I know they’re going to get it right! More

Purchasing SUV Joseph was very professional and knowledgeable of the SUV we purchased. Customer service is extremely important to us and he was on top of things, Joseph was very professional and knowledgeable of the SUV we purchased. Customer service is extremely important to us and he was on top of things, More

Good service As usual, the service department was efficient and thorough. Todd kept me informed of what was needed. I have always had my car serviceed at Ferman As usual, the service department was efficient and thorough. Todd kept me informed of what was needed. I have always had my car serviceed at Ferman and have always been pleased. More

Great service. Quick and easy. Thanks to Austin Barrett and John Rebello at Ferman Acura for making the transaction quick and easy. Always helpful and informative. No high pressure Thanks to Austin Barrett and John Rebello at Ferman Acura for making the transaction quick and easy. Always helpful and informative. No high pressure sales tactics. Thanks guys! More